FindMy.Car Reviews 

308
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company and praised the exceptional overall quality. Many customers frequently praise the dedicated team members for being exceptionally helpful, patient, and knowledgeable when searching for desired vehicles. Consumers also deeply appreciate the smooth communication, excellent support, and efficient service that completely takes the stress out of buying a car. However, some customers also noted experiencing unexpected mechanical problems or significant vehicle issues shortly after completing their final purchases. A few other people mentioned facing frustrating delivery delays or discovering that cars required extensive and costly repairs soon after handover.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the car-buying process. Reviewers... See more

Service

People report positive experiences with service, noting that staff members are friendly, knowledgeable, and... See more

Product

Reviewers mention positive feedback about product, expressing extreme satisfaction with finding their dream... See more

User experience

Users describe positive interactions with user_experience, highlighting an amazing and easy-going car buying... See more

Customer service

Clients share positive opinions on customer_service, expressing deep appreciation for the supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

11/10 overall rating, we couldn’t be happier with the service and professionalism that we received from Harry upon purchasing our car. He truly went above and beyond sourcing exactly what we wanted d... See more

Company replied

Rated 5 out of 5 stars

Easiest car purchase I’ve ever made 🤩 I asked, they delivered! Amazing service from Guy who sourced my lovely little fiesta, delivered in perfect condition to my door. They sorted everything out for... See more

Rated 5 out of 5 stars

I can be pretty indecisive when it comes to finding a car, but Ted was a total champ. He kept searching and rolling with my changing ideas without missing a beat. If you're looking for a hassle-free... See more

Company replied

Rated 5 out of 5 stars

Matt is an absolute gentleman and personable, with a great wealth of knowledge of the trade. Although conversations have been done over the phone or messages, I feel I've known Matt for a long tim... See more

Company replied


Company details

  1. Car Dealer

Written by the company

We find your ideal car and do all the hard work for you! Let our sourcing experts find, collect, prepare and deliver your next new car with minimum effort required from you. Let us know some basic details of what car you want and we will send you several options of used cars that meet your requirements and budget.


Contact info

4.8

Excellent

TrustScore 5 out of 5

308 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(308)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t help me enough on my ev…

Couldn’t help me enough on my ev journey! Would definitely recommend

20 May 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

What a lovely review, thank you! Making the switch to electric is a big and exciting decision and we are so glad we could be part of your EV journey. At findmy.car we love helping customers navigate the world of electric vehicles, from sourcing the right car to finding the best EV finance options available. It is one of the most rewarding parts of what we do. Your recommendation is hugely appreciated and we hope you are enjoying every mile in your new electric car. Do not hesitate to get in touch if we can ever help again!

Rated 5 out of 5 stars

Ted was amazing, no pressure!

Ted was amazing! Professional, helpful, and patient throughout all of my indecisiveness. There was absolutely no pressure at any point, and he made the whole experience comfortable and easy.

11 May 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

This is such a wonderful review, thank you so much! Ted will be absolutely thrilled to read this. We know that buying a car can feel like a big decision and a little indecisiveness along the way is completely natural. That is exactly why our team is trained to be patient, knowledgeable, and completely pressure free throughout the entire process. At findmy.car we believe the best car buying experiences come from taking the time to truly understand what our customers need. Knowing Ted delivered that for you means everything to us. We hope you are loving your new car and please do not hesitate to come back to us whenever you are ready for your next one!

Rated 5 out of 5 stars

Helped me find the car I needed and…

Helped me find the car I needed and whenever I needed help with anything always a message away. Also gave me a hire car when needed. Highly recommend.

5 May 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

What a fantastic review, thank you! It is great to hear that we could not only find the right car for you but also support you throughout the whole journey, including arranging a hire car when you needed one. That kind of end to end service is exactly what findmy.car is all about. We believe hassle free car buying means being there for our customers every step of the way, whether that is answering a quick message or making sure you are never left without a vehicle during the process. Your kind words and recommendation really do mean a lot to the whole team. We hope you are loving your new car!

Rated 5 out of 5 stars

Cheaper than large car dealers

Ted found me two cars of my preferred make and model within hours of my call to him and sent me all the details and pictures. They were hundreds of pounds cheaper than the ones I'd seen myself.

If you're wanting a car cheaper than at a large dealership, Find My Car are the company you need.

29 April 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

This is really kind, thank you! 😊

Ted’s market knowledge and the speed at which he can identify the right car is something our customers consistently benefit from. Rather than spending weeks trawling through listings yourself, having an expert do that work for you and present you with the best options almost immediately is exactly the findmy.car experience we are proud of.

Really pleased it all came together so well and hope you are enjoying the car! 🙏

The findmy.car Team

Rated 5 out of 5 stars

Great Service

I have just taken delivery of my car, personally delivered by Calum.
It was a seamless sale from beginning to end the car is spotless and Calum was very professional. I would highly recommend him.

23 April 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thank you so much for this, really glad to hear it all went so smoothly! 🙏

Calum takes real pride in making sure everything is just right before handover so it’s great to hear that came through on the day. A spotless car delivered to your door with zero stress is exactly what findmy.car is all about.

Hope you are loving it and thanks again for the kind recommendation! 😊

The findmy.car Team

Rated 1 out of 5 stars

Arrogant and dismissive.

Arrogant and dismissive.

12 February 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

We’re really sorry to read this and it’s not something we take lightly. This genuinely isn’t the standard we hold ourselves to and we’d love the chance to understand what went wrong.

Please do get in touch with us directly at sales@findmy.car or 01924 566086 and we will do everything we can to make it right.

The findmy.car Team

Rated 5 out of 5 stars

Fantastic Service!

Ted went above and beyond to find the perfect car for my needs, seamless process, all arranged from my desk and delivered to my doorstep. No jargon or sales cheese, just straight up knowledge and expertise. Have recommended to many! Thanks, Ted! Zoe is perfect!

16 November 2025
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thank you so much for taking the time to leave this, it really is appreciated! 🙏

We are delighted to hear the whole experience felt so seamless from start to finish. Being able to handle everything remotely and have the right car delivered directly to you is exactly the service we set out to build at findmy.car, so it’s great to hear it delivering exactly that in practice.
Ted has fantastic market knowledge and a no nonsense approach that our customers consistently respond well to, so we are really pleased that came through throughout the process.

The fact you have already recommended us to others means a great deal. Word of mouth recommendation is at the heart of how we have grown as a business and we never take that lightly.

We hope you are thoroughly enjoying the car! Thanks again Ted… we mean, thanks again for the brilliant review! 😊

The findmy.car Team

Rated 5 out of 5 stars

Fantastic service all round

After being involved in a car accident I needed to source a new vehicle. One that was not only something that I wanted to drive personally but could also be used for my job as a school run taxi driver.
Calum was put forward to me by an ex work colleague. I told him I had my eye on the Toyota CH-R and I gave him my expectations.
From that very first conversation and throughout I can’t begin to tell you how amazing he was. Not only did he find me the perfect car but he went above and beyond in all expects. From his communication with myself, being so kind, helpful and understanding. By far the best experience I’ve had not just in buying a car but in any sales transaction.

Highly recommended to anyone looking for their perfect car. Calum is your guy!

7 April 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Wow, what a review! We are absolutely buzzing reading this, thank you so much! 🙏

Finding yourself needing to source a vehicle in those circumstances can feel really overwhelming, so we are so pleased Calum could take that stress completely off your shoulders.

The Toyota CH-R is a brilliant choice, especially balancing personal enjoyment with the practical demands of school run work!

What you’ve described here is everything we stand for at findmy.car. It’s never just about finding a car, it’s about actually listening to what someone needs, understanding their situation and delivering something that genuinely works for their life. The fact that a trusted word of mouth recommendation brought you to us and you’re now leaving a review like this is honestly the stuff that makes everything worthwhile for us as a small independent business.

Calum really is one of those people who just gets it. His communication, his care and the way he handles every customer as an individual rather than a transaction is something we are incredibly proud of.
By far the best sales experience you’ve ever had? That means more to us than you know!

We hope you are absolutely loving the CH-R and that it’s serving you brilliantly both on and off the school run. Thanks again for taking the time to write this, and please pass on our thanks to your colleague for the recommendation too! 😊
The findmy.car Team​​​​​​​​​​​​​​​​

Rated 5 out of 5 stars

Excellent service

I reached out to Calum, as I was in need of a car but had no real clue of which type it was I wanted, following a few questions we narrowed it down to the ideal car for my circumstances.
Calum then promptly sourced the car, fetched it and got it looking brand new before the handover (all the hard work), he made my life very easy and couldn’t have asked for a better service. Highly recommend!

28 March 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

This made us smile, thank you! 😊
Not knowing exactly what you want is actually more common than people think, and it’s one of the reasons our car finding service works so well. Calum is brilliant at cutting through the noise, asking the right questions and narrowing things down to what actually suits you rather than just what’s available.
The fact you walked away feeling like all the hard work had been done for you is honestly the best thing we can hear. That’s the whole point of what we do at findmy.car! 🚗✨
Hope you’re loving the car. And thanks for the recommendation, it means everything to a small independent business like ours!​​​​​​​​​​​​​​​​

Rated 1 out of 5 stars

Purchased a Range Rover evoque

*update* 3
Months on its came to our knowledge that ted sold us the car with landrover history. However it hasn’t. They have also sold us our car reading it’s still on finance and we was cash buyers. Trading standards have now got the matter.

Purchased a Range Rover evoque. That had not the checks was supposed to come with. I’ve owned the car 4 months and I have nothing but issues. I’ve tried to reach out to get the problems sorted however to no joy. This was supposed to be a family car for my child and partner. I’m left without a working car and nothing seems to be on the horizon to fix the issues. I’ve now had to go legal with the matter.

The car has done less than 1000 miles of us owning it. Disgraceful.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Ted- find my car

Ted found my daughter’s first car for her. We told him what she wanted and budget, and Ted delivered! He even went as far as fetching it to our home for her to look at and test drive. The car itself was by far the best example we had seen, spotless. Thanks Ted for helping us with this special occasion!

14 March 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thank you so much for this wonderful review, it really means a lot to the whole team here at findmy.car! 🙏
We absolutely love helping with milestone moments like a first car, and Ted is brilliant at making the whole experience as stress free and personal as possible. Having the car delivered directly to your door for a home test drive is exactly the kind of hassle free, personal car buying service we pride ourselves on providing across Wakefield and West Yorkshire.
Finding the right car at the right budget is what we do, and it sounds like Ted nailed it on every level! A spotless first car delivered to the door for your daughter, it doesn’t get much better than that! 🚗✨
If any friends or family are looking for their next vehicle, whether it’s a first car, family car or upgrade, we’d love to help. Our vehicle procurement service means you get an expert doing all the hard work for you, saving you time, money and the stress of searching the market yourself.
Thanks again for taking the time to leave such a lovely review, it genuinely makes our day! 😊
The findmy.car Team

Rated 5 out of 5 stars

Very helpful and stress-free

Findmy.car came recommended to me and I'd recommend it to other people too. Ted was always quick to respond, and happy to answer any questions I had about the process. The service took so much of the time and effort out of getting a new car.

25 March 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thanks so much for the fantastic review, Daniel – we really appreciate you taking the time to share your experience. We’re delighted to hear Findmy.car came recommended to you and that you’d be happy to recommend us to others too. It’s great to know Ted was helpful, responsive, and able to make the whole process feel stress-free from start to finish. Taking the time and effort out of finding the right car is exactly what Findmy.car is here to do. Thanks again for choosing Findmy.car, and we hope to help you again in the future.

Rated 5 out of 5 stars

5 STARS PLUS!

Andy made everything throughout the process so seamless and stress free. He even arranged to meet us at the train station with his Dad and our car to avoid any delays as we had a fair distance to travel back. The car I bought was immaculate and in mint condition, extremely happy and would definitely recommend Andy for your next purchase and I would definitely go back to Andy for my next car!
Thank you Andy for everything!

28 March 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thanks so much for the fantastic review, Lisa – we really appreciate you taking the time to share your experience. We’re delighted to hear Andy made everything so seamless and stress-free for you from start to finish. Going the extra mile to help with your journey and make collection as easy as possible is exactly the level of service we pride ourselves on at Findmy.car. It’s brilliant to hear you were so happy with the condition of your new car, and we’ll be sure to pass your kind words on to Andy. Thanks again for choosing Findmy.car, and we’d love to help you again with your next car in the future.

Rated 5 out of 5 stars

100% Recommend

After looking to buy my first car myself and having troubles we turned to Callum for help. He was brilliant and managed to get everything that I wanted plus more. I would recommend him to anyone looking to buy a car who wants a smooth and fast experience.

16 March 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thanks so much for the great review, Jake – we really appreciate you taking the time to share your experience. We’re delighted to hear Callum was able to help you find your first car and deliver everything you wanted and more. Making the process smooth, fast, and stress-free is exactly what we aim to do at Findmy.car, so it’s great to know that came across. Thanks again for your recommendation, and enjoy your first car from Findmy.car.

Rated 5 out of 5 stars

Excellent service from Ted & Mac

Excellent service from Ted & Mac. Very helpful and informative, giving honest advice and feedback. Would highly recommend them. Well done guys.

6 March 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thanks so much for the fantastic review, Peter – we really appreciate your feedback. We’re delighted to hear Ted and Mac provided such helpful and informative service, along with honest advice throughout the process. That’s exactly the kind of experience we aim to deliver at Findmy.car. Thanks again for your recommendation and for choosing Findmy.car.

Rated 5 out of 5 stars

Hi we used Callum in Nottingham to…

Hi we used Callum in Nottingham to source our business x2 vehicles. Great service and we are very pleased with the level of care provided. Good communication throughout the buying process. This saved my business so much time and headache searching for vehicles.

James fire stoppers limited

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Ted was great

Ted was great. Knowledgeable, and great advice throughout the process….and patient with our changing ideas. Always enthusiastic and willing to search search search to find the right car for us. And always with a friendly, and hassle/pressure free approach. Takes all the stress out of finding a new car.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service throughout the process, found me many good options trying to match my picky needs. Ted and Mac were brilliant from start to finish, very clued up, understanding and friendly. Would highly recommend to anyone looking for a new car- saves all the hassle and searching time. Thanks again lads👍🏻

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Made my car buying journey so Easy 😊

Made my car buying journey so Easy 😊
Ted & the team kept in touch throughout the process, nothing was ever to much trouble.

And on delivery day my car was delivered to my place of work fully valeted & serviced 👌🏼

Cannot recommend enough..

Keep up the Great work guys 😉

17 February 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thanks for the brilliant feedback – it means a lot to all of us at findmy.car.
We’re really pleased you found the car buying process easy and hassle-free. Ted and the team work hard to keep customers updated and make sourcing and delivering cars as smooth as possible, so it’s great to hear that came across. Delighted the delivery to your workplace, full valet and service were all spot on too.

Enjoy your new car, and thanks again for recommending findmy.car to anyone looking for a simple, stress-free way to buy a car.

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