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Fig Loans Reviews 9,076

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TrustScore 5 out of 5

4.9

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Considering 927 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, appreciating the low monthly payments and the flexibility offered in payment plans. Many people find the application process simple and efficient, with funds often available quickly, and praise the company for being a reliable resource during emergencies. However, some customers also noted issues with loan renewals, reporting that despite a positive payment history, they were sometimes treated as new applicants. A few other people also felt that the company lacked compassion or assistance in certain situations, and some were concerned about how paid-off loans were reported to credit bureaus, potentially impacting their credit scores.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability. Many... See more

Payment

Clients share positive opinions on payment, highlighting the ease of making payments and the flexibility... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the ease of use,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable hi... See more

Rated 5 out of 5 stars

I appreciate this company, I have had several loans with them and paid them off then all of a sudden I tried to renew and was told no several times. But I think I tried again at the right time and I... See more

Rated 5 out of 5 stars

The company have always given me the feeling of trust and that their goals are to comfort your needs not to exploit your needs. The interest rate are fair and reasonable compared to the others tha... See more

Rated 5 out of 5 stars

Fig Loans is always fair on point with their terms of their loans. Have been using them for a while, and they are always satisfactory with loaning me the amount that I need when needed. Customer ser... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Loan Agency

Written by the company

Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Replied to 61% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I LOVE FIG!!

I LOVE FIG!!! My sister had emergency surgery and Fig came through in the clutch so I could fly home same day to be with her! 💕

15 April 2026

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