Received my order, plants seem healthy but one was incorrect. Have emailed twice and had no response. I know it’s a busy time but not nice being ignored.
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Based on reviews, created with AI
Specialist growers of Pelargoniums, Ferns, Hedera, Begonias & Tropical Hibiscus for Mail Order. Home of the National Collections of Pelargonium & Hedera.
United Kingdom
Hasn’t replied to negative reviews
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Royal Mail lost my order and I called Fibrex to see if they could help and if they knew anything about it. With in an hour they had sent my full order out again!! The plants were packed perfectly on arrival which I’ve had issues with in the past with similar companies. Will use again, order 2 going in shortly, thanks again.
Fantastic plants as always, plus service with a smile 😊
The 3 pelargoniums I ordered were lovely plants in good condition and well packaged. I am very pleased with them. I sent an email with some enquiries about how to care for them and got a prompt and helpful reply.
A really good experience: really interesting selection of pelargoniums, good communications and really healthy young plants delivered in great condition.
Super healthy plug plants. Arrived on time and very well packed. Requested a different courier to DHL and I had a very swift positive reply. Marvellous service. Highly recommended.
Great plants and service.
I have made multiple orders and have been really pleased with the size and health and packaging of all the plants. Love their large collection of scented pelargoniums.
Very healthy new season pelargoniums just arrived! 😃
Great communication from Fibrex from order to delivery and excellent new packaging. NO PLASTIC!
Plants were completely and safely protected, and it was very easy to unpack the parcel with no spillages of earth or anything.
Have been a customer of Fibrex for over 20 years.
Wonderful pelargoniums, and a very good selection on their website. Order early as they are popular!
I've been buying from Fibrex for years.
Thank you for my lovely plants, rooted pelargonium cuttings but bigger than l expected. Beautifully packed too, they arrived in good order despite the heat. So far so good, my turn now!
I had a query and sent an email to Fibre Nurseries. They responded very quickly with a fantastic personal service.
I absolutely love the plants I have received from them, all so well packaged, super healthy and have grown into mighty thriving plants just in one season.
I have the bug now and will be looking forward to picking out my new bunch of babies in spring. They are my new obsession.
Healthy plants delivered and very good communication, ie helpful customer service. Fantastic selection of pelargoniums.
Pelargoniums arrived in excellent condition and I really appreciated the effort made to ensure all the packaging was recyclable and plastic free.
The plants I ordered took two weeks to arrive. They were in dry soil and badly in need of a lot of tlc. Anyone who is not a gardener would probably send them back. I would not recommend using this company. Products you buy in June will probably no flower this year.
I was absolutely delighted with the Pelargoniums I received from Fibrex Nurseries. They were packaged really well and arrived looking healthy and obviously cared for. The care instructions were concise and extremely helpful.
Their Customer care is excellent - kind, efficient and helpful.
I have purchased many plants online this year from well known sellers and have been very disappointed with their quality. In fact it looked as though discarded plants had simply been thrown in a box!
I will absolutely be buying more plants from Fibrex and obviously highly recommend this Nursery.
Thank you!
Unreal - they need the equivalent of the Hotel Inspector to tell them how to run their business. Like a restaurant which has too much on the menu and none of it fresh. We drove miles on an Open Day remembering the original brilliant Fibrex from years ago. Very nice people but Sad.
Told by the company that I had to pot on my wee ( thumb size) plants. Seriously! SO disgusted with this company a complete rip off. Go to a local nursery and see what you are buying for a fraction of the cost
My husband ordered a plant called Montys Magic to commemorate our puppy that passed away suddenly. He was happy to order 2 other plants as there was a 3 plant minimum in order to get the one he wanted, Monty Magic. A month later I have just received our delivery to find that they have substituted the only plant we actually wanted (Montys Magic) for another variety. So now we have 3 plants we don't want. If we had known they were out of stock of Montys Magic we would have cancelled the order. Seems a bit sneaky to send out substitutes without checking, knowing people are unlikely to pay to return plants.
Well grown plants in good packaging. Now starting to flower and are beautiful. It's lovely having some old favourites from years ago again along with some great new (to us) varieties.
Fibrex Nurseries has completely exceeded my expectations! I ordered five pelargoniums and was genuinely impressed with the quality and presentation of the plants on arrival. Each one was strong, healthy, and clearly grown with real care and expertise.
What stood out most was the beautiful variety – from bold colours to more unusual types, there’s something for every garden style. The plants have all taken really well and are already flowering after just a short time in their new pots.
Ordering was straightforward, delivery was prompt, and everything was so well-packaged that not a single leaf was damaged. It’s rare to find a nursery that consistently delivers both quality plants and great service.
This was my first order from Fibrex, but definitely not my last. If you’re passionate about pelargoniums, you won’t be disappointed!
This new version of Fibrex has much to learn and improve on. Made recent visit on an open day. Overall disappointing !!
Many plants not much more than rooted cuttings and very expensive for the size, the original Fibrex had so much better plants, both size and quality.
At the prices these new guys charge would expect far better quality plants.
Overall the quantity and selection/range of plants available was also a disappointment.
Much to improve on.
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