FGH Security Reviews 

210
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, approachability, and ability to manage situations effectively, often going above and beyond expectations. The service provided is frequently described as excellent, with many highlighting the efficiency and ease of their overall experience, especially during events and training courses. Reviewers are particularly impressed with the knowledgeable and patient trainers who make learning engaging and informative. However, some customers also noted issues with management and organization, citing discrepancies between initial hiring promises and actual work schedules. A few other people also felt that the training schedule was too intense, with a lot of information to process in a short period.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

User experience

Clients share positive opinions on user experience, highlighting the straightforward and clear nature of the... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and helpfulness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I met a lovely member of the FGH Security team recently at the Albert Hall in Manchester. We were attending a wedding there and he was positioned on the door to ensure only wedding guests could acces... See more

Rated 5 out of 5 stars

Absolutely brilliant security team at a recent Robbie Williams concert at Aviva Studios in Manchester. Emily was the first member of the team we spoke to, she was professional, approachable and went... See more

Rated 5 out of 5 stars

The company has amazing staff who understand people and are professional in there roles. Especially Emily at Managing BFC who goes above and beyond her role and is approachable and understanding of p... See more

Rated 5 out of 5 stars

This my second time using their services to get top up for Security Guarding course and found them very professional. Their customer service is remarkabke. They guide you from the start till thr end.... See more


Company details

  1. Security Guard Service

Written by the company

Established in 2003, FGH are trusted by international brands to keep their assets and millions of people safe every year. We continue to innovate and develop our industry-leading approach to ensure optimum service delivery for our clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(210)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would, and have, recommended this company to my own children.

I used to work here. It was a great deal of fun. I have never failed to be disappointed with every other security company I've ever experienced as a customer using these guys as a baseline.

They do a lot of hiring for events and festivals and provide really good opportunities for students. My daughter is at Salford University and I have unreservedly told her to apply. I intend to get my son an SIA Licence for his 18th birthday and will tell him the same.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

FGH 4 Life

Amazing company to work for, extremely friendly and helpful team.

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company to work for

Fantastic company to work for. Always make sure I have work. I don't feel like an employee I feel like a family member. So many different opportunities within the company to progress your career. Outstanding management team!

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Avoid

They hired me in Liverpool to then offer me only Stockport, Manchester and Salford. Absolutely ridiculous company, wouldn't bother with them again.

18 October 2021
Unprompted review
Rated 5 out of 5 stars

A professional security company that you can trust

I have worked with the FGH team for over a year and I have been very impressed with their professionalism, their commitment to developing their people as well as their company.
Fundamentally what sets them apart is their single minded focus on keeping people safe!!

1 October 2020
Unprompted review
Rated 5 out of 5 stars

Best Security Company

I have worked at FGH for several years now and they are genuinely the best security company I have ever worked for. There is plenty of training and development opportunities and the management and head office team are very useful and supportive.

1 October 2020
Unprompted review
Rated 5 out of 5 stars

FGH security is great

FGH security is a well established company in the north west but I must praise them for there efforts in London and the southern counties. They have been a great example of how a security team should be run and are the envy of oxford street’s security.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Thank you for the opportunity.

One year on the job and still enjoy it.
Approchable, flexible and helpful manageant.
You get rewarded and appreciated for your hard work.
Join this company if you have a chance.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Simply the best

Worked for FGH for a while now and it is an amazing company with amazing staff offering the best amazing opportunities. Wouldn’t go anywhere else after my experiences

30 September 2020
Unprompted review
Rated 5 out of 5 stars

A great organisation which genuinely…

A great organisation which genuinely care for their employees. I’ve work 3 festival seasons for FGH and been really well looked after. The work is tough but enjoyable. Rates of pay are fair. Loved working with Management and team Members.

15 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, experience with FGH. Always responsive to feedback and they always maintain a can do approach.
Peter, Ben and the team have created fantastic relationships in our business.

17 July 2020
Unprompted review
Rated 5 out of 5 stars

You will not find better, anywhere!

I am the General Manager of three bar sites in Manchester City centre and we have always used the guys at FGH.

They are beyond professional and I have never had any issue with them.

Not only do they do their regular tasks but they are soo accommodating with getting involved above and beyond.

I would never change the team and could not recommend them enough.

16 July 2020
Unprompted review

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