Festive Studio Reviews 

310
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality and the incredible attention to detail in every handmade item. Consumers are genuinely delighted by the personalized touches, gorgeous presentation, and magical festive items that bring joy year after year. People also mention that orders arrive promptly, making the entire holiday preparation completely stress-free. Some reviewers were not happy with occasional order mistakes, print quality issues, or felt that alternative choices found online could sometimes offer a better option. A few customers also pointed out minor packaging or naming inconsistencies in their received items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the outstanding quality and careful... See more

Quality

Consumers find quality to be absolute satisfaction, frequently praising the outstanding craftsmanship and... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting that items arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful item for creating Christmas memories. The quality, thought and care put into the Christmas Eve boxes are amazing. They’re so beautiful and my little ones face at discovering her arrival noti... See more

Rated 5 out of 5 stars

Been ordering 9 years now. I can never fault this company. Everything is always beautifully presented. Such detail and care goes into everything. My kiddo absolutly loves getting his christmas eve box... See more

Rated 5 out of 5 stars

Honestly just a great overall service and seem like a nice company. The videos and letters were high quality the letters especially made my day can't wait till Christmas eve to give them to the kids s... See more

Rated 5 out of 5 stars

Honestly I cannot thank you enough for this incredible package. I’m astounded at the quality and how much was in the package. The attention to detail and creativity is amazing. I only added two ext... See more


Company details

  1. Christmas Store

Written by the company

Your magical Christmas awaits...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

310 reviews

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No recent history of asking for reviews

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4.7

All reviews

(310)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Easter pack

I recently ordered the Personalised Luxury Easter Pack from Festive Studio and I couldn’t be happier with the experience. The quality is absolutely outstanding — every item feels carefully chosen and beautifully made.

My order arrived with plenty of time to spare, which made the whole process completely stress-free. What really stood out to me was the incredible attention to detail. You can tell a lot of thought and care has gone into creating something truly special, and it really helps keep that Easter magic alive.

If you’re looking for something unique, high-quality, and hassle-free, I would highly recommend this package. I’ll definitely be ordering again!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I would like to recommend this company Emily and her team went above and beyond to help me

I would like to recommend this company for Santa letters excellent service. Emily and her team went above and beyond to help me get a Personalised Santa Letter for my granddaughters out to us in time for Christmas they are so carefully and beautifully done we are absolutely delighted with them and the certificates they are worth every penny, I will definitely use them again.
I looked at their website after a friend recommended it, I emailed them to ask if they could do a joint letter rather than one each as I wasn’t sure they could. Emily the Elf emailed back saying they could do a customised letter and it was the same price as in the website, I emailed back asking what was a customised letter. Unfortunately I panic thinking we were going to run out of time so ordered one each for the girls and paid. As luck would have Elf Emily emailed to tell me that a customised letter was a letter we wrote and the elves would type this letter on to their Santa letter headed paper. I told Emily I had just ordered two individually letters, I didn’t think there was anyway that the orders could be cancelled and a customised letter for the girls but two individual Nice list certificates, but Emily said that they could, I was absolutely over the the moon. Emily and her team went that extra mile to get our letter certificate done and sent out well before the last day of posting. But to my surprised not only did we get the joint letter and individual a Nice List Certificates but also two individual Official Visiting Notification, what a wonderful surprise they were. They were all done so carefully and looked beautiful, we are absolutely delighted with them all. As they sent Tracked Royal mail we were were sent an email with tracking details and received the next day in a lovely box a few days before Christmas I was so excited to see the girls faces when they opened them. .

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Astounding quality, creativity and attention to detail

Honestly I cannot thank you enough for this incredible package. I’m astounded at the quality and how much was in the package.
The attention to detail and creativity is amazing. I only added two extras on but what Harry got was so magical. It absolutely transformed his Christmas Eve, and the text from Santa at bedtime was the crowning glory!
The parents loved how much input they had into the personalised aspects and mentioning Harry’s best friend blew his mind!
Just perfect! 😍

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company top quality products

Been ordering 9 years now. I can never fault this company. Everything is always beautifully presented. Such detail and care goes into everything. My kiddo absolutly loves getting his christmas eve box as he gets his nice list cert a letter from santa treats reindeer food snow and lots of other things. The boxs are fantastic quality. I really cant recommend festive studio enough. 100% the best company to help you create christmas magic

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful products that make lasting childhood memories!

I have ordered from Festive Studio for 10 years now and their products, customer service and quality is outstanding!
The personalized tree ornament each year along with their personal Christmas letter from Santa with the magic snow and reindeer food only adds to the excitement of Christmas!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Honestly just a great overall service…

Honestly just a great overall service and seem like a nice company. The videos and letters were high quality the letters especially made my day can't wait till Christmas eve to give them to the kids such a keep sake too. The video will be so exciting for the kids and loved the Christmas post newsletter too. Lovely after service with email to check everything is ok. Woll definitely use again

12 December 2025
Unprompted review
Rated 5 out of 5 stars

The luxury boxes are of top quality

The boxes are of top quality, when ordering it was stated that father christmas would not say the kids names as they were not in the database, however once I received the final video, and was watching it. I heard the 3 names said perfectly and I was so excited.
I cannot wait for the kids to read their letters and watch the video.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

First of all the ordering of products…

First of all the ordering of products was really easy and the instructions on making of the Santa video were easy to follow. I emailed festive studio a couple of times with questions and I got a reply within an hour which was amazing! The Christmas Eve box is beautiful and very good quality

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

The luxury letter really is beautiful! My little girl was over the moon and all the little personalised details really made it special

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous company

I've been getting xmas boxes and letters for many years. Always top quality products and are delivered in plenty of time for Christmas. This year I received the wrong order and I can't praise the company enough for the prompt and excellent response. My correct order was sent out immediately and still in plenty of time for Christmas. Thank you.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing quality, my kids love this so much I come back every year! The team go above and beyond to make it that bit more magical for the kids every thought to the every detail amazing thank you!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful for creating Christmas memories

Beautiful item for creating Christmas memories. The quality, thought and care put into the Christmas Eve boxes are amazing. They’re so beautiful and my little ones face at discovering her arrival notice was magical. I can’t wait for her to see her letter and box on Christmas Eve! I’ll be recycling the box each year with my own contents going forward to keep the core memory.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Blown Away

I ordered two letters for my daughters and they were both different which was amazing. They were very well written and we loved the personal touches included in the text. I was so impressed with the quality of the paper and envelopes and I would definitely recommend this service and will be a returning customer. Thank you so much.

17 December 2025
Unprompted review

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