I booked 3 deliveries with fermopoint. One was not received, Another one i received the pack but was never warned by fermopoint. The last one was ok. But then, i had to return one of my packs. I w... See more
Company replied
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I booked 3 deliveries with fermopoint. One was not received, Another one i received the pack but was never warned by fermopoint. The last one was ok. But then, i had to return one of my packs. I w... See more
Company replied
As digital nomads we do not always have a constant shipping address. Fermopoint is great to solve this! Has always worked with 20+ orders. Only sometimes the shops do not seem to know how to handle t... See more
Company replied
Initially, I left negative feedback. But I must admit that the customer service team responded kindly and carefully monitored the shipment. Everything was resolved and delivered intact. Thank you and... See more
Company replied
I ordered a pack through my personal address but they couldn't deliver. So a friend told me to use this address and they delivered to them safely. Upon arrival too, they called me for my package wit... See more
Fermopoint è semplice e comodo: fai tuoi acquisti online sul sito che preferisci; inserisci nei dati di recapito del pacco l’indirizzo del negozio più vicino a te e il tuo nickname di riferimento, scelto al momento dell’iscrizione. Una volta arrivato il pacco al Fermopoint, sarai avvisato via e-mail e sms e potrai ritirarlo (entro 14 giorni) negli orari di apertura del negozio, domenica compresa. Potrai ritirare i tuoi ordini in maniera totalmente anonima: fornirai al point il nickname scelto in fase di registrazione utente e il codice di consegna Fermoticket ricevuto via e-mail e sms.
Piazzale Luigi Cadorna,4 , 20123, Milano, Italy
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Gentile e disponibile.fermo Point via marchese de rosa a Foggia
Package / items arrived in perfect condition👌
5 star and 5>>👍👍👍👍👍
I had some problems using fermopoint, but they helped me solving it fast, so I recommend the service
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