FEIYR Reviews 248

I'm working quite a while with Feiyr (103 releases / 239 songs) and everything works as it should - I guess :)

Cannot really compare with all the other distributors.
Before Feiyr, I used Distrokid, which I don't like because their subscription model. The people at Feiyr helped me tranfer all my music (sever artists and labels) from Distrokid to their platform. Worked like a charm.

I had 2-3 issues with severel releases (not Feiyr's fault) and their customer support was always very helpful. Expect a few days to get an answer, but always under 1 week for now, which is great nowadays.

Some things could be better and seems a bit old-fashioned in their system, like the freedom with lettering in titles (cannot do ALL CAPS or all lower case, etc) and some languages are missing for lyrics (like Luxembourgish [yeah I know] - for this I take away 1 star).

In the end, I'll definitely stay with Feiyr for all my and my clients' future releases :-)

I am with them for 15 years now. All looks fine in the menu for releasing music but support and accounting , reports for your music are snail slow. In my case seems it takes at least 6 months to start to see reports on a song and get the money for it from platforms. Looking to move distribution to Ditto now. Cheers.

It started out really well, but as soon as you want something changed you realize that their service is really bad.

With your approval they will release your tracks on their compilations. After a certain period you are entitled to have your tracks removed from those compilations. Although you are entitled to it and they say they will remove your tracks from their compilations nothing is done in reality. They just lie to you saying it has been taken offline, but you can find it online within seconds.

Also, after creating tickets for support it is highly uncertain if you actually receive a response. Sometimes they won't respond for MONTHS.

Then the statistics. Multiple days EVERY week you are not able to see any of your statistics. You login and just see nothing...

Last point. They used to pay out revenues from tiktok, facebook and instragram streams. All of a sudden they just stopped doing that. That really feels like theft!

I think they are highly understaffed and are looking for ways to engage in a more shady type of business compared to a few years ago.

NOT RECOMMENDED AT ALL

More than 13 years with Feiyr and never an issue. Customer service can be a bit slow due to the high demand they handle, but they do respond and are always attentive, helpful, and willing to assist.

Totally unprofessional and no customer service.

I had a terrible experience with my first release there. The track was delivered to the wrong artist profile, and I tried for months to get Feiyr to fix it. Support tickets and emails went unanswered.
They deliver to many platforms without checking, but only offer official support for a handful of platforms. The releases on YouTube and Soundcloud were published under a random new profile that I can't even access. I took the trouble to check all the delivered platforms (approx. 40) myself, because “they didn't have time for that.” I made a detailed list with links and provided it to them. They still didn't solve the problem, they just ignored it. Even the ultimate threat of legal action by registered mail was ignored.

In the end, I contacted the platforms myself, and they helped me quickly.

I’ve been working with Feiyr for some time now and I’m completely satisfied. What impressed me the most is the super-fast support, which responded quickly, friendly, and professionally even during the Christmas holidays – that’s absolutely not a given in this industry.
The billing is transparent and easy to understand, you can clearly see where everything comes from. The website is very easy to use, even if you’re not a tech expert: setting up releases, managing data – everything is structured and logical.
On top of that, Feiyr offers very good promotion options for songs, which helped my tracks get more visibility and reach new listeners.
Overall, I feel taken seriously and well supported as an artist with Feiyr – highly recommended!

Fair price, fair conditions and good support. Almost 5 Stars, but I'm missing some special platforms for my music spread like "hardstyle.com" & "hardtunes.com".

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I get Me some fun during some toys try to stohle My.

doesn't collect youtube content id
doesn't not aggregate properly
doesn't not support properly
doesn't not pay out My Royal ties

- They don't pay out
- They don't pay out
- They don't pay out, they keep the money.
- They ask for money for payment (robbery!)
-Severely discriminatory company
- Horrible, in fact, he does not communicate with the artists at all
-TRUE feedback is deleted
-We have proof of everything! We are going to court!
-TRUSTPILOT pls dont delete the true feedbacks!
EVIDENCE is on my side!

I worked twice with Feiyr, very quick, comprehensive and courteous service! AAA+++ TKS

Nice People always willing to help

This distributor (Feiyr.com from Germany) does not delete my releases and does not pay for tiktok / instagram / facebook. No statistics for more than 9 months for social networks. Moreover, they have a paid release deletion - 30 euros. Technical support has not responded ONCE for 8 months. I do not recommend.

Feiyr is a very good music site for starting out in the music world for the first time .I have been with them know for 10 years and I only wanted to put a record out, but I ended up with my own record label as well. keep the good work going Feiyr.com all the best for the future Djxx

I’ve been releasing music for more than 10 years and i can tell that Feiyr distribution for music is the best , they do amazing job in delivering the records to evry possible music store that exist .

Keep up the good work Feiyr :)

Sh#ttiest customer service!!!
They froze my account without any warning. Customer support is rude.

I recently had the pleasure of experiencing top-notch customer service at FEIYR. From start to finish, the entire process was nothing short of exceptional, leaving me with a lasting impression of their dedication to customer satisfaction. I would like to take a moment to express my gratitude and commend the outstanding team at FEIRY.

Consistent support and new features, Feiyr does a great job supporting their labels.
Neil Nessel, Owner
LBA Records
Bent Ant Records
and others on Feiyr

"I had an excellent experience with Feiyr. Their customer support team provided top-notch service and quickly resolved an issue I had. I was impressed with their responsiveness and professionalism throughout the process. Their team was very friendly and went above and beyond to ensure that I was satisfied with the outcome. I highly recommend Feiyr.

FEIYR is a wonderful place, between my music and the listeners, somewhere out there in the world. There are many platforms to choose from, to upload your music or podcasts, probably all of all the major and many, many minor. The support team is always fast to answer, and I've been truly happy with the enormous service. I have no plans on changing my music distribution service, as Feiyr just works!