Feel Good Contacts Reviews 

69,291
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and overall reliability. Many appreciate the competitive pricing, often finding products significantly cheaper than high street alternatives. Reviewers frequently commend the incredibly fast next-day delivery, sometimes even within 12 hours, and value the good quality products and thoughtful small gifts. However, some customers noted issues with delivery, experiencing delays, non-receipt of orders, or insecure parcel placement. Others reported order fulfillment problems, including out-of-stock items or uncompleted orders as specified.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting super fast... See more

Product

Customers had positive experiences with product, frequently praising the quality and comfort of contact... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence, speed, and reliability.... See more

Price

Users describe positive interactions with price, frequently highlighting that prices are great, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality lenses for a brilliant price and no pressure to set up a regular payment plan, so I can order how many I want’ whenever I want and don’t have to stockpile on a monthly basis for a specifi... See more

Company replied

Rated 5 out of 5 stars

Thanks for the Haribo, I would have prefered a new cleaning cloth though. Quick delivery and this pair are nicer and more comfortable that the pair I have just purchased from a high street optician, s... See more

Company replied

Rated 5 out of 5 stars

Jitvan was amazing, I have used this company for years and always good delivery and service. Today my shipment came unsealed and boxes missing. He sent out a replacement order straight away. This is... See more

Company replied

Rated 5 out of 5 stars

Bought two pair of sunglasses for the beach to avoid scratching my designer ones. Great prices, super fast delivery (days ahead of expected delivery date), the Haribo mini bags in the box were a nice... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,291)

3,392 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

brilliant service...got another pair of…

brilliant service...got another pair of prescription glasses off them.All my details already logged in just pick a pair and go.Received in 5 days.
Excellent

4 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi J Millar,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great products, @ a good price

Great range of products with informative description to help me chose.
Competitive prices too

4 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Joseph,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Brilliant service and super speedy!

Brilliant service and super speedy!! I will continue to use you again and again and again.

4 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Malcom,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service and great choice with…

Great service and great choice with next day delivery.

4 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Paul,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

New contact lenses

Easy to order and great prices with quick delivery

1 July 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Paul,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Repeat order

Repeat order, straight forward to order. Free next day delivery. First class service 👍

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi David,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Brilliant price, customer service and delivery!

I’ve had multiple orders from this company for contact lenses. I fly out on holiday tomorrow night and ordered them Tuesday. I was panicking incase they didn’t arrive on time as I have astigmatism so they have to be ordered in. Throughout the wait I was reassured by the customer service team who messaged me back within minutes each time I contacted them. They were very helpful and patient and updated me as soon as they had updates from the manufacturer. I was kept informed throughout the whole process. Brilliant customer service I received.

The contact lenses are absolutely fantastic and perfect for my eyes. The prices are really good because if you look on other websites I guarantee you won’t find this good of quality for a cheaper price ;)

My contact lenses have been dispatched today and I will receive them before I go on holiday and I couldn’t be happier! I ordered them Tuesday, they received them today and shipped them out right away! Delivery is amazing and if they have your contacts in stock there is a next day delivery option! Definitely worth it I won’t be going nowhere else!

I’d also like to say I have ordered prescription glasses from this place too and have been brilliant quality and fast delivery! Amazing company.

I know how much reviews can impact a business for better and for worse. I’m a real person with genuine experience of their products and I couldn’t recommend them enough. Thank you very much feel good contacts!

3 July 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Zara,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

5 star service

Always good stock, very easy website, fast and efficient delivery and competitive prices for branded lenses. Highly recommended.

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tracy,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Dennis,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service.

Great service.

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi GT,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Well packaged. No problems

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi R.W,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always fast and reliable

Always fast and reliable

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Lisa,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Next day delivery for toric contacts

Next day delivery for toric contacts! This is unheard of in most places. Good price too!

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Emma,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Unbelievable Comfi Daily contacts

Unbelievable Comfi Daily contacts! No problems whatsoever! Very moist and absolutely brilliant x

26 June 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Patricia,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Philip,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always buy my contacts from feel good…

Always buy my contacts from feel good contacts. Super quick delivery, good prices. Highly recommend

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Donna,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Happy as always with the products and…

Happy as always with the products and delivery.

Delivery is SO QUICK that 99% arrives next day.

The quality of the contact lenses is incredible

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Gina,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always on time with great customer…

Always on time with great customer service and always next day delivery!

3 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Eva,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excelkent srrvice

3 July 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Catherine,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 4 out of 5 stars

Easy to deal with

Easy to deal with, fast turnaround, good choice and prices. Dispensing service is disappointingly expensive hence 4 stars

2 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Kevin,

Thank you for taking the time to share your feedback.

We're delighted to hear that you found us easy to deal with and were pleased with our fast turnaround times, product selection, and pricing.

We appreciate your feedback regarding our dispensing service costs. Customer feedback is extremely valuable to us, and we will ensure your comments are shared with the relevant team for consideration.

Thank you for choosing Feel Good Contacts, and we hope to serve you again in the future.

Kind regards,
Feel Good Contacts Team

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