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FastoolNow.com Reviews 312

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TrustScore 4.5 out of 5

4.7

Building Materials Store
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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent delivery service, noting that items arrive quickly and are well-packaged. Many people also highlight the superior quality of the products and appreciate the competitive pricing, often finding the exact parts they need at a good value. However, some customers also noted issues with shipping costs for small items, feeling that these could have been sent more affordably. A few other people also felt that the time it took to receive certain parts was too long, causing delays in their work.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast shipping and... See more

Product

Consumers find the products to be positive. Many reviewers praise the great quality and selection of... See more

Price

People report positive experiences with price. Many customers found the prices to be fair and good, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product worked as advertised. This was replacement for the exact product we had purchased several years ago. We have the original product back for refurbishing. Because of our growth, we now nee... See more

Rated 5 out of 5 stars

Price jumped a bit since last purchased, roughly 45 days since last purchase. HAving said this, they are a Great Company to do business with. Communication quick, they are responsive in every way. Del... See more

Rated 5 out of 5 stars

I don't often buy from Fastoolnow but when I do, they always have what I need. I always get the same thing too because I can't find it locally anywhere else. They are quick to ship and deliver and the... See more

Rated 5 out of 5 stars

5 star baby Ditch the wedge anchors and go SET-3G baby. From Uniform Building Code (UBC), to International Building Code (IBC) and Seismic Capable. No toxic smell like others, I mean gold. No em... See more

Company details

  1. Building Materials Store

Information provided by various external sources

At FastoolNow.com we have over 30 years of experience in the construction tool industry. We are family owned and operated in Michigan. We not only sell products online, but you can also visit our showroom! We are a proud member of STAFDA, and look forward to serving all of your tool needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

312 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Happy customer

Good prices, fast delivery (about 5 days from order placement to receipt in CA), good customer service. I always go to FastToolNow for foundation crack repair materials, they are the best.

17 November 2023
Rated 1 out of 5 stars

Still waiting to hear back from them...

I've been a client of fastoolnow for quite a few years, I mainly buy supplies for my business and everything has always been smooth but this last order did not arrive correctly and received less than I ordered. Tried contacting them to sort out the issue but they I haven't heard back from there.

20 August 2023
FastoolNow.com logo

Reply from FastoolNow.com

Hello Kevin - we are sorry for the shortage on your shipment. We have already shipped the missing items to you and they were delivered last week. Please call us at 888-654-8898 if you need more assistance with your order.

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