FastComet Reviews 3,493

I love using FastComet. I started using them a long time ago (after I finally had enough of dealing with GoDaddy).

If I ever have an issue with my site or questions about anything their chat is always so helpful and patient. They actually answer your questions without the annoying "textbook replies" that other places give you.

Today I had an issue and Tomislav Petkov was helping me through the chat and helped walked me through how to solve it in just a few minutes.

FastComet is AWESOME!

ANDIKA, FAST, RELIABLE, 100/100

I love how fastcomet support team handles client's needs, they are caring, responsive and understanding.
I want to give a special thanks to Joan V. for assisting me.

I will never use fastcomet ever again. Had my hosting on autorenewal. It want up 30% in the last year. They want $135 off me for a 1 year renemal that they are offering new clients for $21. I had my billing on autorenew and cant cancel now. they offer no refunds. This is not good enough. To rewrad loyality in this way is well below standard.

My response to Fastcomet - Thanks for the fast response Sam and for kindly refunding my renewal fee which I acknowledge you didnt lawfully have to do. You are right, I should have changed the billing not to auto renew. Its a shame that it is currently accepted world-wide business practice for new customers to be enticed into contracts with some wonderfully low offers only to have their loyalty penalised by a 500% mark up on premiums the following year ($21 annually new customer vs $135 autorenew). Customers are busy and often forget to change the auto renew on their billing, instead expecting a 5* ranked organisation like FastComet to operate a fair and transparent fee structure. Im afraid I cannot give Fastcomet my 5* while you continue to justify a 500% prive rise.

My issue was solved in a few minutes! Immediate response and detailed explanations!
Thank you!

Erwin talked me through updating my DNS issue and then when my site went down right after, he was able to figure out why. He was a god-send. Not only did he talk me through everything but once he made adjustments to my server my site is running faster than ever!

Martin K. provided excellent customer support. He was very patient with my questions, and provided detailed responses to help me resolve my issues.

One of the biggest advantages o f FastComet is the support service. Really great. They answer every support ticket, with dedication and great knowledge. I am very thankful to this support service. Besides the hosting service is great. I give a 5 star !! Thank you

Hands down the best support group!! Fast, knowledgeable and kind!

I have always been very satisfied with FastComet’s support team. They are knowledgeable, responsive, and extremely helpful.
That’s why I confidently recommend their services to my friends.

Unfortunately, FastComet’s level of support has declined significantly. In the past, when I reported a server outage, the issue was usually resolved within 20 minutes, but this time it took two hours. The cause was the person who first responded to the ticket. Rady V. did not follow up on my ticket at all. However, Simona Petrova, who assisted me via chat, handled the situation very well. She took immediate action and resolved the issue within a few minutes.

support is very helpful

I’ve been using FastComet for many years and have recommended them to many of my clients. Overall, the hosting itself has been reliable, which is why I stayed for so long.

However, since the client area update last year, the user experience has significantly declined. The new panel feels less intuitive and more confusing than before. One of the biggest issues is that I can no longer easily see tickets created by other team members, which makes collaboration much harder.

I genuinely don’t understand why the update made the experience worse instead of improving it. It’s frustrating because I’ve been a long-term customer and supporter of the company. I would consider migrating elsewhere, but as many people know, moving hosting providers is not a simple process.

I hope FastComet takes user feedback seriously and improves the client area experience.

They are the best hosting company that I have ever used. Their support is fantasic, well informed and pleasant to interact with. I am a beginner as regards web sites and they have helped me out so many times. They reply quickly and don't give up until the problem is solved

I've been using FastComet since 2020 and have had such a pleasant experience throughout the 6 years! Their hosting service, customer service, and technical assistance are all top-tier! I'm a big fan of this company and have recommended many friends and fellow entrepreneurs to them. Today I was assisted by Simona in the billing department, and as frustrated as I was, going into the chat, her responses were so swift and helpful that I even forgot how annoyed I was when I started the chat!

Bozhidara was patient and awesome and walked me how to protect my site highly reccomed it

Not any hosting services provider just like fastcomet in wholemarket. Fastcomet ticket support , each and everything is excellent. Best for all beginners and advanced users. Petar M. provide me a well professional support service.