FashionQueen.net Reviews 

very good!!

Excellent service, professional and friendly staff (IT24079)

Paid for 2 orders ( 42842 and 42827 ) on fashionqueen.net over 2 months ago. My orders are not shipped, customer support does not respond to my mails, so I cannot get my money back. I have ordered from their site several times and this the first time I got such an awful service... All I want know is to get my money back

I placed my order with the order number 21582 on the date of 3rd Jun 2012 for a Celine bag which will be sent to HongKong as a gift to somebody when I was in my UK apartment, one month later when I was back HONG KONG, I still didn't revceive it.

Then I wrote to FQ to enquire what's happening and I was told the bag would be sent out soon and then it failed...then i asked again, i was told that it would be dispatched on 'Monday", nobody knows which Monday they mean may be in next year or never because I'm still waiting for my order and it's almost two months later since I've placed the order!!!

And then no reply of the e-mail, what a company they really are!

It's too long to wait for as online shopping, just wait for several days otherwise just report to police either in HK or UK!

they disappear! No one to talk with!
No answer to mail, no teleohone number.
I'm waiting for the pack, that has been brought to a shop and not to me! But this is a fault of gls!Not of fashionqueen.
I hope to receive the pack soon

Well the service is too slow in the delivery process and making a very common mistake on order, missing order in delivery process for example I placed an order for three items only two was deliver after two weeks and the remaining one was sold to another customer or may be not in stock but was avaliable on the website when i placed the order. The other mistake which is very common to fashionqueen is when you order size 10 they will dispatch size 12 to you. In my recent order: 23632, i order size 90cm for this code: BC3150A616780999, They send size 100cm to me while my remaining item :41450NAVY was not delivered. So the service is too poor.

I made 3 orders, 3 months ago. Before I ordered on fashionqween and my order come to me very fast, but next orders come to me for a long time, or didn't come. The first of that 3 orders, did come, one thing of two, fashionqween had made me refound, but second order had not come to me and nobody refound me my money, this order had been deleted from my shopping bag, I have photos of my payment of this order and existence of it in my shopping bag. Thirth order had come to me very slowly.

very happy with my purchase.... plus came wrapped in a lovely box.. thanks

Great price,the best one.Original belt by Gucci and very good assistance:I received the original label Gucci after my request,so...all OK

some problems with the carrier

My bags arrived today...could not decide between colours so ordered both...price so good keeping both !! Was unsure about Fashionqueen due to other reviews on this site but am extremely pleased with my authentic balanciaga bags the service I recieved. Will 100% be buying again very soon

I bought 3 bags on 4/5, but I wait one month and half just reserved only one. And now I am waiting for refund.

I ordered three bags,but posted me only two!And I waited almost one month and an half getting my product,so long!it seldom happened in online shoping!

Very simple to access and complete the steps to finish the order. I have recived the merchandise in a few days. I am very satisficed.

Ilove this company so mush,Ifeel so sufficient an safe when I shop online of this company.ihave somthing only,it is about limited varities of clothing ,and sometimes the high prices.

Refer to the 20,154 and 20,183 lire commandest my mails since le31 gilbert.errada @ wanadoo.fr / / 05/2012 assitenza, Stefano and Steve ADV very good contact for customers who follow you recovered has lost potential clients because delivery times too long, produced in error, double check before shipping label without la.Mais I think I stop being more vigilant when their problems are a little better SERVICE worthy of the name, so I would remain one of your loyal customers has venir.Gilbert ERRADA

My payment was debted from my bank almost 3 weeks ago however I haven't received NOTHING so far.

It is just a matter of time. I will report this to the police.

The delivery took over a month which is normal for luxury products. the included Marilyn Monroe alarm clock made up for that.
I will certainly order again.

Good company, a few days delay in delivery but products such as the description!