Fashion Szn Reviews 

251
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, most reviewers were somewhat happy with their experience overall. Many buyers frequently praise the flattering fits, stylish designs, and gorgeous appearance of the dresses, finding them ideal for various special events. Consumers also highlight the impressive fabric quality, comfortable feel, and remarkably quick delivery times for multiple successful orders. However, some customers also noted persistent and frustrating issues concerning the complicated returns process. People frequently experienced significant difficulties when web links failed to function properly or when completely incorrect merchandise arrived at their doors. Reviewers expressed disappointment regarding delayed refunds and unhelpful customer service responses when trying to resolve these annoying shipping problems.

What people talk about most

Product

Clients share ambiguous opinions on product. While many reviewers praise the gorgeous designs, flattering... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Quality

Reviewers highlight positive aspects of quality, noting that the fabric feels nice and the dresses hang... See more

Return policy

Users describe negative interactions with the return policy, frequently citing frustrating experiences when... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting mixed opinions among reviewers. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered the dress from Debenhams in the sale. Excellent communication regarding my order and progress updates from the seller. Sadly, when the dress arrived despite being curve it was far too small... See more

Company replied

Rated 3 out of 5 stars

I am in the process of returning the dress ordered by my wife even though she likes it but just too big however I’ve been sent the return label but on taking it to my chosen return shop the barcode w... See more

Company replied

Rated 4 out of 5 stars

The dress was a perfect fit, I loved the style but I sent it back because the dresses fabric wasn’t the same colour or shade as the ones I saw advertised. It’s happened before and their customer servi... See more

Company replied

Rated 2 out of 5 stars

Ordered on 3 occasions in quick succession which arrived promptly and whilst the dresses were lovely, they just didn’t suit me. So returned the 3 orders separately, the last being a week before Christ... See more


Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Printed Clothing Store
  5. T-Shirt Store
  6. Women's Clothing Store

Written by the company

FASHION-SZN believes that fashion should be for everyone, regardless of body shape or size. Our Brand is built on the foundation of inclusivity. With a focus on creating a community of confident, body-positive women who embrace their curves and love expressing themselves through fashion. Disruption of the fashion industry is FASHION SZN’s mission, by making style accessible and exciting for women who have often been overlooked. Through its community-driven approach, the brand fosters a space where women can celebrate their curves, embrace self-expression and connect over shared experiences. FASHION-SZN offers versatile, trend-led pieces designed for every curve and every occasion. The Brand’s vision is to redefine the fashion market by creating a platform where style has no limits and believes that every woman, regardless of body shape or size, deserves to feel confident, empowered and stylish. FASHION SZN’s mission is to provide trend-led, high-quality fashion designed specifically for curves, with inclusivity and body positivity at the heart of everything it does.


Contact info

3.4

Average

TrustScore 3.5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(251)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SAMPLE GIVEAWAY DRESS

I was lucky enough to win a giveaway completion for a sample dress, where is was a lucky dip so it was a surprise at what I was receiving!
The dress that came was the CURVE TIGER PRINTED BALLOON SLEEVE MESH MIDI DRESS and honestly I am over the moon it was right up my street.
The material feels so soft and buttery, the shape is so flattering on my body!
I love this dress so much I have purchased another dress with a similar print!

17 January 2025
Unprompted review
Rated 3 out of 5 stars

Unfortunately my order never arrived…

Unfortunately my order never arrived despite notification of 2 day delivery. Customer Service through live chat was helpful and attempted to chase up courier company but item still not arrived. I have now been advised a return will be issued and that company are changing courier so I may try again as clothing looks lovely.

27 December 2024
Rated 5 out of 5 stars

FABULOUS Fashion SZN

Everything from Fashion SZN is good quality, true to size and flattering. The range is amazing from casual to dressy and everything in-between!

27 December 2024
Rated 5 out of 5 stars

Fab dress

Nice quality and fabric, this dress I purchased is lovely. I'm a fan and follower of Ash Huish and seen her modeling this after she bought it and is also a model for them ,as I curvy women I thought this dress is SO me and I absolutely love animal print. Thank you ,I'm truly happy with my purchase.

2 January 2025
Rated 5 out of 5 stars

Good products and good customer service

I discovered this company shortly before Christmas and saw a couple of things I liked, so took a chance and ordered myself a dress for Christmas. Sadly, the first dress I ordered didn't suit me so I ordered a slightly different style. I absolutely loved the dress and it fitted me perfectly and is great quality for the price.

I then ordered another two dresses that were in the sale. It's rare for me to buy 3 dresses in the space of a couple weeks or so, but I was so impressed with what I'd ordered that I have kept all 3.

There was a slight mix up on one of the orders but customer services sorted this out for me without fuss!

I will definitely be a regular returning customer from now on.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous. Quickly received. Perfect fit, great style, looks and feels wonderful on.

30 December 2024
Rated 3 out of 5 stars

Pretty leopard print trousers

Won a sample which was excited to receive after a first order a few months back. I got a lovely pair of leopard print trousers which was a real suprise as i expected a dress. Very pretty and on trend print.
Unfortunately they were very generous in size around the waist and too big for me. I am a very curvy hipped girl and with a big tummy and yet these were big on me - and I very seldom if ever find that with trousers. So would need to size down for sure.They had a thick Elasticated waist so would fit pear shape well without the annoying back gap and were very comfy. I think I would prefer a slightly less wide leg style and a little longer in the leg for me, I'm 5. 7. I've ordered some dresses before and they were lovely colours. Great to see another plus size brand at good prices for us girls. :) I hope to see less mesh style fabrics as part of their 2025 products.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

I recently won a Christmas competition…

I recently won a Christmas competition fashion szn were running and won a beautiful dress! I couldn’t quite believe it as I never normally win anything haha. The dress was received really quickly and it’s stunning. I’ve been following fashion szn since it launched and have purchased a number of outfits for myself and my daughter. Always had quick delivery, and the quality of the items for the price is brilliant. Finally a brand that actually offers fashionable clothing for the curvier lady/girl. Would highly recommend 🥰

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful business.

Won a gorgeous mystery outfit in a pre christmas social media competition. On arrival the dress I received was absolutely stunning! The exact one I wanted which is so lucky. Excellent quality, perfect fit. Will definitely purchase again and again from here!

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful dress with speedy delivery

I received my gorgeous curve rose print flutter sleeve and ruffle mesh midi dress and it was beautiful! The material, the flattering fit and the print are all perfect.

The dress was received really quickly, which meant I had a nice dress for Christmas day!

21 December 2024
Unprompted review
Rated 5 out of 5 stars

I was a lucky winner

I was a lucky winner and win a dress from this brand. At first I didn't quite believe It was for real (you never know) but the dress was sent out and I received it within 48 hours. The dress itself is brown and black, long in length with sleeves. If I'm completely honest I looked at it and thought nope this isn't going to suit me....however it fits like a glove, it is so flattering and comfy I was shocked! I cannot wait to wear it out and I feel amazing in it. Covers my tummy and makes my shape look amazing! I will 100% be ordering from them in the future.

I 100% recommend this company. If your on the fench then jump off and give them a go you won't be disappointed!

17 December 2024
Unprompted review
Rated 5 out of 5 stars

I won!!!!

I won!!!!

I entered a free giveaway and received a black dress in the post. 1. I’ve never won anything in my life and 2 the item was fantastic. I’ve looked on the site but haven’t ordered yet. Will definitely be a customer from now on.

30 December 2024
Unprompted review
Rated 2 out of 5 stars

Refund process is broken

I have previously bought a dress from Fashion//Szn and been delighted with it. In my latest order all the items were returned as they were too small/short. I had confirmation that the items were received as returns on 9 December. I’m still waiting for a refund. I’ve emailed two different email addresses to chase up my refund but these have bounced back. An email was received on 28 December saying that my refund has been processed but can take 10 days to reach the account. I won’t be ordering from them again.

UPDATE: 9 to 28 December is 19 days, the T&Cs state 14 days. The email I used is the one quoted below. The error messages said “there is a temporary problem sending your email”.

29 December 2024
Unprompted review
Fashion Szn logo

Reply from Fashion Szn

Hi Sue,

Sorry for your recent experience, as stated on our website your refund was processed within the 14 days time frame. The amount of time it takes for it to reach your bank is solely down to your bank and it is something we do not have any control over, it could take 1 day 3 days or 5 days, Unsure which email you’re trying to reach us on as all customers emails we receive on info@fashion-szn.com

Update - The email notification for refund may have come through on a Saturday 28th due to Xmas Eve, Xmas day and it being public holidays but was processed in the time frame.

Many Thanks

Fashion Szn

Rated 5 out of 5 stars

Lovely cut dress

I won a dress from here on a giveaway and it’s beautiful! Really nicely cut, heavy velvet and sent quickly too! Will be coming back for more on trend plus size clothes

21 December 2024
Unprompted review

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