Farmgirl Flowers Reviews 

Another Valentine’s Day, and once again the bouquets—costing hundreds of dollars—did not arrive. I’m sure apologies will follow, along with explanations about shipping delays and circumstances beyond their control. But at the end of the day, Farmgirl charges a premium for both the flowers and the delivery, and they failed to deliver. This will be the last time.

Several years ago I had a terrible experience with farm girl flowers. So this year Valentine’s Day, I figured I would try them again. Delivered on the wrong day, flowers were already dead, another terrible experience. I will never use farm girl flowers again.

I cannot honestly express how severely disappointed I have been on the last two deliveries of flowers. This was a Christmas gift from my children, six months of flowers one per month, and the last two have had dead, wilted, crushed flowers to the point that I really really think this has been a waste of my children’s money, though their intent was wonderful. I would have a very difficult time recommending farm girl flowers to anyone!

I always love giving and receiving Farmgirl flowers. Beautiful arrangements that arrive fresh and long lasting.
Also, their customer service is outstanding.

Do not order flowers from this place. The quality is very poor. Nothing like the advertised photos.

MISLEADING! Flowers so much smaller and not as presented on the website. Pathetic for $100. I was excited to find them but feel misled. Sad as this was a special gift for a dear friend. Will not use again.

I have used this company in the past with great experiences, however, I just sent some flowers to my wife for Valentines Day and the arrangement looks horrible. The flowers are wilted beyond salvaging with water or any perk up products. I am actually embarrassed that my wife has to walk out of her office with them in hand. The Farm Girl website says no refunds nor re-deliveries if you didn’t buy their optional insurance which is complete BS. So if I were to buy shoes from Nike and opt out of delivery insurance, it would be fine for them to send me worn out, dirt, used shoes??? Why do they only honor possible exchanges/refunds if you purchase their delivery insurance. Do not buy from them and expect a beautiful bouquet anymore. I will find a different company in the future.

Extremely poor experience. Will never use again. Missed important delivery date that I can never get back. Lack of concern, responsiveness and action. They genuinely do not care. Will shop local from now on. I should have read the reviews on TrustPilot first.

I’ve been a Farmgirl Flowers fan girl for about 10 years now. I’ve received countless beautiful bouquets. I recently had an issue, and their outstanding customer service went out of their way to make things right. You can tell a lot about a business by their customer service—and it doesn’t go unnoticed. I’m already looking forward to my Mother’s Day Peonies!

terrible company; ordered flowers for my mother in law after her father passed. . took over a week to arrive, and arrived dead. Said I didnt purchase 'insurance' which is required for replacement . . that in itself is a complete scam. UPS express all carry free insurance up to $100 that would cover the missed guaranteed delivery date. Go somewhere else. Terrible people.

Poor quality of flowers. They used to be my go-to. Will now go directly to locally owned shops!

Run fast…..ordered flowers for B Day Party Delivery Date 1/24. They changed my Delivery date to 1/26 without my approval. Delivered dead flowers 1/27. I’m pretty sure they make their money from the five dollar delivery protection because nobody gets their flowers delivered, right.

Delivered flowers were wilted and half dead. I followed the directions to lodge a complaint. I even attached a photo. Unfortunately the photo showed the flowers looking better than how really crappy rather than the sorry bunch of flowers they actually are. I wouldn't buy flowers from Farmgirl Flowers ever. However my friend sent them to me. She would be so disappointed to know how really awful they are.

I ordered their top of the line bouquet - Extra Hop for my friend’s birthday. The bouquet arrived looking nothing like the bouquet shown on their website both in terms of presentation and the variety of flowers. They claimed that they shipped in tight bunch to avoid damage. However, what is the point of purchasing flowers from a florist if there is no arrangement of the flowers, just a tightly bunch in a cardboard box? I purchased from other online florist before and they preserved the arrangement while it was being shipped. If they had show how the bouquet they ship would look like, I would have never purchased that.

Second issue is freshness - the flowers arrived wilted and after four days in the vase with water, they look deteriorated and the buds went straight to wilting, not even bloomed. I contacted their customer service and received excuses, insulting comment implying the customers who complained usually lack integrity. They asked for a bunch of photos - then concluded that how the flowers looked was as expected and therefore will not give me a refund.

All the communication I received exhibited a blatant misrepresentation and under-delivery of what they showcased on their website and their social media account. Poor quality, expensive flowers, terrible customer service and lack of honesty.

The flowers do not arrive on the expected date and many of the stems never open

I’ve been a loyal Farmgirl Flowers customer for years and have placed 18+ orders for various occasions. Unfortunately, the quality has become increasingly inconsistent. This is the second year in a row that birthday flowers sent to my sister arrived in poor condition and required follow-up.

I provided photos at delivery and again after the flowers were trimmed, watered, and given time to recover, but they looked worse after 24 hours. Given the premium price point, the quality is too unpredictable for me to continue ordering.

These guys used to be reliable but are now a disaster. I received flowers as a bday gift. Box contained sad, wilted and broken stems. Customer service offered to send a new arrangement which arrived today. Same deal. After spending some time trying to figure out if any of the stems could be salvaged I gave up and they all went straight into the trash. Absurd. Better to call a local florist to hand deliver an arrangement. Probably more affordable and definitely more reliable.

I am extremely disappointed with Farmgirl Flowers. I spent $168 on flowers for my mom’s 80th birthday, and they arrived visibly wilted. This was supposed to be a special milestone, and instead it was embarrassing and upsetting.
Customer service was a complete joke. Even after providing clear photos showing the wilted flowers, they kept asking for *more* pictures, dragging the process out instead of taking responsibility. Every response came with an excuse, and in the end, they refused to replace the flowers, despite clear proof they were not delivered in acceptable condition.
I initially tried this company to see if I could use them for gifting to clients across two different businesses. After this experience, I absolutely will not be using them. For a company that positions itself as premium, the quality and customer service fell far short.
It’s truly sad—and disappointing—that this is how they handle something meant to celebrate such a significant life moment.

I ordered flowers for a friend that was ill. Timeliness of the flowers was very important. The flowers did not arrive on the day they were expected and it's now going on 2+ days of a delay and they are still tracking being in another state. At this point, by the time they arrive they will be in poor shape. This is a good concept, unfortunately, very poor execution.

Purchased a nice plant arrangement from Farmgirl Flowers for my mother. The package arrived almost 2 weeks late and wilted. For the price point of these products, the customer experience is less than optimal. No communication, no explanation , and no refunds. Little did I know until after some
research, that this is a trend for this company. This was my first purchase with Farmgirl Flowers and will most certainly be my last…..and will definitely discourage any friends/family to stay away from this company.