This online pharmacy are absolutely fantastic, I ordered from them every few months because the sleeping tablets I use are not here in Scotland, and I also use them if I need extra medication for long... See more
Company replied
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What people talk about most
Reviews shaping this summary
My skin condition was getting worse by the day, but I couldn't seem to resolve it. After a consultation from Farmeci and the appropriate medication prescribed, I can see results, and my condition look... See more
Company replied
I use Farmeci for my GLP1 medication. They are competitively priced and offer a quick service. You can arrange to speak with a pharmacist if you want to each monthly check in. Each email following del... See more
Company replied
This is the first time that I used Farmeci.com. When dealing with meds, the number one criteria is efficacy. Based on what I received, I know that my cream is legitimate. They also require you comp... See more
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Company details
About Farmeci.com
Written by the company
Welcome to Farmeci, your reliable online healthcare platform for prescription and medicine services in the UK.
At Farmeci, we believe healthcare should be accessible and convenient for everyone. Through our platform, you can consult with licensed medical professionals and get prescriptions delivered to your doorstep, dispensed via our GPhC registered pharmacy partners.
Our team of experienced pharmacists and healthcare professionals is dedicated to providing high-quality care, because your health is our priority. We offer consultations across a range of areas, including weight management, hair loss, sexual health and more.
Our mission is to make healthcare more affordable and accessible, without compromising on quality or safety. With our online prescribing and medicine service, you can:
- Skip the hassle of waiting in long pharmacy queues
- Get a convenient alternative when a GP appointment isn't immediately available
- Consult with our medical professionals from the comfort of home
- Receive your prescriptions and medications in good time
How it works:
1. Complete our online consultation
Answer a few questions about your health and medical history from any device.
2. Clinical review
A UK-registered prescriber reviews your answers and decides whether treatment is suitable for you.
3. Discreet delivery
If treatment is appropriate, your medication is dispensed by one of our GPhC registered pharmacy partners and sent to you in plain, discreet packaging.
We take your privacy and security seriously, with robust measures in place to keep your personal data safe.
Our platform is easy to use, and our customer support team is always on hand to help with any questions.
We're committed to helping you lead a healthy and fulfilling life.
Start NowWritten by the company
- You Health, Delivered
- Farmeci is a UK-based online pharmacy providing prescription treatments and healthcare services delivered to your door. Get the healthcare you deserve, without the wait. Access licensed prescribers from home, with treatments spanning weight loss, women's health, men's health, and everyday prescriptions, all backed by GPHC-registered clinicians. Join thousands of patients who've taken control of their health with fast, safe, and regulated online care.
- Prescription treatments prescribers
- Get clinically approved medication tailored to your needs, prescribed by our expert team.
- Licensed prescribers
- Speak with a licensed UK prescriber who takes the time to truly understand your health.
- Discreet Delivery
- Receive your medication at home, packaged safely and delivered straight to your door.
- Ongoing clinical support
- Stay connected with our clinical team throughout your treatment, every step of the way.
Discreet Delivery
Safe, regulated & always on your side
Your privacy matters to us, which is why all orders are sent in plain, unbranded packaging, with no reference to Farmeci or the treatment inside. There are no logos, no company names, and no indication of contents on the outside of the parcel, so you can order with complete confidence. We're committed to your safety, your privacy, and your results, from your first consultation to your last delivery.
Contact info
United Kingdom
- 01750 491 172
- Support@farmeci.com
- www.farmeci.com
Explore weight loss treatments
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 2 weeks
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Paid for next day service but tablets…
Paid for next day service but tablets took three days to come after having to phone twice to chase them. Very poor service when someone is ill.
4 August 2026
Reply from Farmeci.com
Dear Evelyn,
Thank you for taking the time to leave a 1-star review.
We are truly sorry to read that you are dissatisfied with the service we are currently providing.
Your order was placed over the weekend, when our pharmacy is closed, and unfortunately we experienced a backlog of weekend orders which caused a delay in dispatch. We appreciate that this was frustrating, especially as you also had to contact us to chase the order, and we sincerely apologise for the inconvenience caused.
For clarity, the delivery service selected was Tracked 24, which refers to delivery within 24 hours after clinical approval and dispatch; it does not guarantee next-day delivery from the time the order is placed.
That said, we completely understand your disappointment and appreciate your feedback. We are continually reviewing our processes to improve the service we provide.
If you would like to discuss your order further, please contact us directly and we will be happy to assist.
Warm regards,
Darshan
Customer Support Team
Reply from Farmeci.com
Dear Twit,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Darshan
Customer Support Team
Reply from Farmeci.com
Dear Customer,
Thank you for taking the time to leave a 1-star review.
However, we feel it is important to clarify the circumstances, as the title of this review gives a rather different impression from what actually took place.
You contacted us and provided an image showing the affected item. In an effort to investigate the matter properly, we requested some additional photographs so that we could establish the extent of the damage and, where appropriate, raise a claim with our courier partner.
Unfortunately, before we were able to complete that investigation, you confirmed that the item had already been disposed of.
Once the item has been discarded, we are unable to obtain the additional evidence required to investigate the damage or pursue a claim with the courier. This is not a matter of us simply "refusing to refund" you. Rather, the information and evidence needed for us to take the matter further were no longer available.
We are always happy to investigate genuine delivery issues and work with our customers to reach an appropriate resolution. In this instance, we requested further information specifically to allow us to do exactly that, but the item was disposed of before the investigation could be completed.
We therefore feel it is important that anyone reading this review understands that we did not refuse to investigate the matter. We attempted to do so, but were unable to proceed once the item had been discarded.
We remain committed to treating customer concerns fairly and investigating them wherever the necessary information is available.
Warm regards,
Darshan
Customer Support Team
£7 fee for cancelling an order
I’m very disappointed with the way my cancellation was handled.
I contacted customer service to cancel an order, but I was told that a £7 administration fee would be deducted simply for cancelling it.
My issue is not the amount of £7 itself, but the principle. I do not think customers should be charged an administration fee for requesting cancellation of an order, particularly when the order has not been dispatched
I contacted customer service about this, but instead of resolving my concern, I received repeated explanations justifying the charge.
The whole experience has been unnecessarily frustrating and has left me disappointed with the service.
UPDATE following the company’s response:
I have never disputed that my cancellation request was actioned, nor am I claiming that the order was created without any input from me.
My review is specifically about the £7 administration fee deducted when I asked for the order to be cancelled before it was dispatched.
The company’s lengthy response does not change that fact. They cancelled the order and retained £7 as an administration fee. I am entitled to consider that unreasonable and to share my experience of it.
I also find the tone of the response disappointing. Rather than simply acknowledging that I disagree with their cancellation charge, a significant part of the response appears focused on portraying my review as misleading.
To be absolutely clear for anyone reading: the order was cancelled at my request, it had not been dispatched, and £7 was deducted as an administration fee. That is the experience my review is about.
20 July 2026
Reply from Farmeci.com
Dear Gizem,
Thank you for taking the time to leave a 1-star review.
We are sorry to hear that you were disappointed with your experience. However!! we do feel it is important to clarify the circumstances, as the review does not provide the full context of what occurred.
The order in question was not placed without your request or knowledge. You initially submitted a follow-up form requesting that a further order be created. The order was subsequently created in accordance with that request. You then contacted us to ask for the order to be cancelled, and we complied with your request and cancelled it.
The £7.00 administration fee was not charged simply because you contacted us to request a cancellation. It was applied in accordance with our cancellation terms after an order had already been requested and created. Had you contacted us before requesting the order to be created, there would have been no need for the cancellation process in the first place.
When you raised your concerns with our customer service team, we did not simply provide repeated explanations without justification. We provided evidence at each stage demonstrating that the order had been requested and subsequently created following your submission. We were therefore more than happy to explain why the fee had been applied, but the fact that you disagreed with the explanation does not mean that the explanation was not provided.
We fully appreciate that you may disagree with our cancellation policy. However, it is somewhat misleading to suggest that we refused to resolve your request or that you were charged merely for asking to cancel an order. Your cancellation request was in fact actioned, and the fee related to the circumstances in which the order had already been requested and created.
We always aim to be transparent with our customers and are happy to stand by the actions taken in this instance. We would, of course, have been equally happy to assist had the cancellation request been made before the order was submitted for creation.
We hope this provides some clarification for anyone reading this review and considering the circumstances described.
Warm regards,
Darshan
Customer Support Team
Reply from Farmeci.com
Dear Sean,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Darshan
Customer Support Team
Excellent service throughout on my…
Excellent service throughout on my recent purchase,really easy to fill out necessary medical forms for my purchase and was assessed promptly and kept informed of my order’s progress and received my order well packaged and in a timely manner
13 July 2026
Reply from Farmeci.com
Dear Mr Darren,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Bushra
Customer Support Team
Wrong tablets delivered
Ordered 500mg Naproxin tablets (mistakenly put Paracetamol on first review) as a special offer online at the price of 250mg tablets. Received 250mg tablets and Farmeci are they are not interested in resolving insisting that this is my order. The online ordering system is faulty as it changes your selection from 500mg to 250mg.
I have reviewed the reply from Fameci and can only reaffirm my opinion that the web site ordering system is not fit for purpose. The offer stated quite clearly that the 500mg tablets were discounted, so why would you pay the same price for the 250mg. I tried several times to order and on checking out it converted back to 250mg. Eventually it went to 500mg and I finalised order, however the recipt reverted to 250mg. By the response from Farmeci it reaffirms my opinion, please take care when ordering from these people. Rip off merchants.
3 August 2026
Unprompted review
Reply from Farmeci.com
Hi William,
We note your review however please note we do not sell paracetamol on our website. Can you please delete your review as you have not purchased this from us?
Thank you
Support
Responsive company with effective…
Responsive company with effective systems ensure speedy accurate service
17 July 2026
Reply from Farmeci.com
Dear Vee,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Lehas
Customer Support Team
My delivery is always next day and…
My delivery is always next day and packing is well packed thank you so much
8 July 2026
Reply from Farmeci.com
Dear Paula,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Alrist
Customer Support Team
Fast and simple
The whole process with Farmeci was fast and easy, delivery was quick and no problems. I do think they need to make it more clear at the point of ordering that you are signing up for a subscription, as I didn’t realise this until I had an email telling me my next order was due to be dispatched. However the rest of the process was smooth sailing, would be happy to use Farmeci again.
30 June 2026
Reply from Farmeci.com
Dear Amy,
Thank you so much for taking the time to leave us a 4-star review.
We are really pleased to hear that you had a positive experience with us, and we genuinely appreciate your feedback.
We are always striving to improve, so if there was anything we could have done differently to make your experience a 5-star one, we would love to hear from you.
Thank you again for choosing Farmeci, and we hope to have the opportunity to assist you again soon.
Kind regards,
Darshan
Customer Support Team
Great service
Great service, understanding the issue and the need - along with sensible advice and approval. Will use this pharmacy again.
30 July 2026
Reply from Farmeci.com
Dear Tony,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Browyn
Customer Support Team
Great professional service
Great professional service. Good communication and products arrived on time.
29 July 2026
Reply from Farmeci.com
Dear David,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Melanie
Customer Support Team
Unfortunately it takes ages for them to…
Unfortunately it takes ages for them to review and approve your GLP-1 order, so I would advise ordering well in advance of when you require your next pen.
6 August 2026
Unprompted review
Reply from Farmeci.com
Dear Claire,
Thank you for taking the time to leave a 3-star review.
We are sorry to hear that you felt the approval process took longer than expected. We appreciate that, when ordering ongoing medication, having clarity around expected timescales is particularly important.
As this review has been posted without identifying information, we have unfortunately been unable to locate the corresponding customer account or any communication relating to the order. This means we are unable to investigate the specific circumstances or establish what may have caused the delay on this occasion.
Our GLP-1 orders are subject to the appropriate clinical review and approval process before medication can be supplied. The time required can vary depending on the information provided and whether any additional information or clarification is required as part of the review.
We would always encourage customers to contact our team if they have concerns about the progress of an order, as we are happy to provide an update and assist wherever possible.
If you are able to contact us directly with your order details, we would be very happy to look into your experience and provide further information.
Warm regards,
Darshan
Customer Support Team
Perfect service
Perfect service, easy to order, full communication from order to delivery. The delivery service.was professional, the order was correct & brand - most of all other did what it said on the box 😉 will come back again & refer friends & family.
22 June 2026
Reply from Farmeci.com
Dear A W,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Mariel
Customer Support Team
I was very please with the attention I…
I was very please with the attention I received and the
Delivery on time .
Thank you Pharmacy .
14 July 2026
Reply from Farmeci.com
Dear Maria,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Jessah
Customer Support Team
Reply from Farmeci.com
Dear Daniel,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Afreen
Customer Support Team
Didn’t carry out checks
Although the medication was dispatched very quickly I was not vetted at all, it was sent before I’d uploaded my id or anything else and this lead me to doubt their authenticity unfortunately. I did receive a call apologising though.
14 July 2026
Reply from Farmeci.com
Dear Ellen,
Dear Customer,
Thank you for taking the time to leave your review.
We completely understand why the circumstances surrounding your order caused you concern, and on this occasion, we agree that the appropriate checks should have been completed before the medication was dispatched.
The order was approved by the clinician before all of the required verification information had been obtained. This was an error in our process, and we sincerely apologise for the concern and uncertainty this caused you.
Following this, our team made several attempts to contact you to obtain the outstanding identification and verification information. Unfortunately, we did not receive a response to those requests.
We would like to reassure you that the issue was identified and escalated internally, and we have reviewed the circumstances carefully to ensure that the appropriate checks are completed before treatment is supplied going forward.
We appreciate that receiving medication before completing the expected verification checks could understandably cause you to question the legitimacy and safety of the service. We are sorry that your experience gave you that impression.
We are grateful that you acknowledged the call from our team, and we hope our apology and efforts to address the matter demonstrate that your concerns were taken seriously.
Warm regards,
Darshan
Customer Support Team
Reply from Farmeci.com
Dear Mark,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Esmée
Customer Support Team
Amazing service
14 July 2026
Reply from Farmeci.com
Dear Tracey,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!
Kind regards,
Darshan
Customer Support Team
PLEASE BE AWARE WHEN ORDERING
PLEASE BE AWARE WHEN ORDERING
Once you place an order it does not state anywhere it is a repeat order they will place another order after 3 months and charge you. You will get an email but when you reply back or fill the online website form you will not get a reply until the order has been sent so they can charge you return admin costs. They do not answer the telephone 01750491172 PLEASE BE AWARE WHEN ORDERING
4 August 2026
Unprompted review
Reply from Farmeci.com
Dear A Anwar,
Dear Customer,
Thank you for taking the time to leave a 1-star review.
We appreciate that you have raised concerns about the ordering process, however, we feel it is important to clarify the circumstances as the information provided in this review does not accurately reflect what occurred.
Contrary to the suggestion that an order was simply placed without your knowledge and that you were only contacted after the order had been dispatched, our records show that you were contacted by email in advance regarding your upcoming order.
The communication clearly explained that an order was being arranged, and you were provided with an opportunity to contact us if you did not wish to proceed. In addition, you subsequently completed the relevant online form and selected the option to “make my order”, which resulted in the order being created.
We therefore find it difficult to reconcile the statement that you were unaware that a further order would be created with the correspondence and actions recorded on your account.
We also do not agree with the suggestion that we deliberately waited until the order had been sent before responding in order to charge a return administration fee. Our records show communications were sent to you before the order was processed, and we are happy to provide the relevant correspondence where appropriate.
We completely understand that customers may change their mind about an order. If a customer contacts us before an order is created, we are more than happy to assist. However, once an order has been expressly requested and created, our cancellation terms apply.
We also note your comment regarding our telephone service. Our customer service team is available to assist customers through the appropriate channels, and we have responded to the correspondence received from you.
We are always happy to accept constructive criticism where something has gone wrong. However, we also believe it is important that reviews accurately reflect the circumstances. In this case, the available correspondence and your own submission of the order form provide a clear record of how the order came to be placed.
We hope this provides some clarification for anyone reading this review.
Warm regards,
Darshan
Customer Support Team
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