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Farmeci.com Reviews 

1,626
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 712 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the extremely smooth website navigation that makes online ordering very simple. People note that the overall service is efficient, reliable, and especially helpful when needing quick access to necessary medication. However, some customers also noted frustrating problems with order charges, such as unexpected cancellation fees or denied refund requests. A few reviewers experienced notable delivery delays or difficulties receiving their correct medication items as originally requested. These consumers expressed disappointment with how these specific transactional issues were handled by the support team.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt delivery, thorough medical checks, and an... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick dispatch,... See more

Order

Reviewers express mixed feelings regarding the order process, with many highlighting an easy-to-navigate... See more

Product

Reviewers highlight ambiguous experiences regarding the product, as while many consumers praised the... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the quick delivery and thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This online pharmacy are absolutely fantastic, I ordered from them every few months because the sleeping tablets I use are not here in Scotland, and I also use them if I need extra medication for long... See more

Company replied

Rated 5 out of 5 stars

My skin condition was getting worse by the day, but I couldn't seem to resolve it. After a consultation from Farmeci and the appropriate medication prescribed, I can see results, and my condition look... See more

Company replied

Rated 5 out of 5 stars

I use Farmeci for my GLP1 medication. They are competitively priced and offer a quick service. You can arrange to speak with a pharmacist if you want to each monthly check in. Each email following del... See more

Company replied

Rated 5 out of 5 stars

This is the first time that I used Farmeci.com. When dealing with meds, the number one criteria is efficacy. Based on what I received, I know that my cream is legitimate. They also require you comp... See more

Company replied


Company details

  1. Online Pharmacy

About Farmeci.com

Written by the company

Welcome to Farmeci, your reliable online healthcare platform for prescription and medicine services in the UK.

At Farmeci, we believe healthcare should be accessible and convenient for everyone. Through our platform, you can consult with licensed medical professionals and get prescriptions delivered to your doorstep, dispensed via our GPhC registered pharmacy partners.

Our team of experienced pharmacists and healthcare professionals is dedicated to providing high-quality care, because your health is our priority. We offer consultations across a range of areas, including weight management, hair loss, sexual health and more.

Our mission is to make healthcare more affordable and accessible, without compromising on quality or safety. With our online prescribing and medicine service, you can:

  • Skip the hassle of waiting in long pharmacy queues
  • Get a convenient alternative when a GP appointment isn't immediately available
  • Consult with our medical professionals from the comfort of home
  • Receive your prescriptions and medications in good time

How it works:

1. Complete our online consultation
Answer a few questions about your health and medical history from any device.

2. Clinical review
A UK-registered prescriber reviews your answers and decides whether treatment is suitable for you.

3. Discreet delivery
If treatment is appropriate, your medication is dispensed by one of our GPhC registered pharmacy partners and sent to you in plain, discreet packaging.

We take your privacy and security seriously, with robust measures in place to keep your personal data safe.

Our platform is easy to use, and our customer support team is always on hand to help with any questions.

We're committed to helping you lead a healthy and fulfilling life.

Start Now

Written by the company

You Health, Delivered
Farmeci is a UK-based online pharmacy providing prescription treatments and healthcare services delivered to your door. Get the healthcare you deserve, without the wait. Access licensed prescribers from home, with treatments spanning weight loss, women's health, men's health, and everyday prescriptions, all backed by GPHC-registered clinicians. Join thousands of patients who've taken control of their health with fast, safe, and regulated online care.
Prescription treatments prescribers
Get clinically approved medication tailored to your needs, prescribed by our expert team.
Licensed prescribers
Speak with a licensed UK prescriber who takes the time to truly understand your health.
Discreet Delivery
Receive your medication at home, packaged safely and delivered straight to your door.
Ongoing clinical support
Stay connected with our clinical team throughout your treatment, every step of the way.

Discreet Delivery

Safe, regulated & always on your side

Your privacy matters to us, which is why all orders are sent in plain, unbranded packaging, with no reference to Farmeci or the treatment inside. There are no logos, no company names, and no indication of contents on the outside of the parcel, so you can order with complete confidence. We're committed to your safety, your privacy, and your results, from your first consultation to your last delivery.

Contact info

Promotion box for Farmeci.com

Explore weight loss treatments

Clinically proven treatments. Prescribed by UK experts.

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,626)

710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It is a bit of a long process to start…

It is a bit of a long process to start with but hopefully it will be worth it in the end. I’ve not been on it long enough to say how good it is

5 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Julie,

Thank you for taking the time to leave a 4-star review!⭐

We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service.

We look forward to helping you again in the future!

Warm regards,

Alrist
Customer Support Team

Rated 2 out of 5 stars

I paid for the fastest delivery as I…

I paid for the fastest delivery as I needed the medication yet it took a full 7 days to be delivered. Very poor.

5 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Amanda,

Thank you for taking the time to leave a 2-star review.

We are very sorry that your medication took 7 days to arrive, particularly as you had paid for our fastest delivery option and needed it urgently.

We understand how frustrating and disappointing this must have been, and we apologise that we did not meet the delivery timeframe you expected.

We appreciate you bringing this to our attention and will review what happened to help prevent similar delays in the future.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Prompt and sufficient

Prompt and sufficient

17 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you for the review. We're glad the service was prompt and met your needs. - The Farmeci Team

Rated 1 out of 5 stars

Admin fees

It's about the £7 admin fees like many have complained here!

Had purchased from them before, so I kinda knew that they don't send out the goods that promptly, hence the cancellation.

Placed an order over the weekend, then decided to cancel one day after. At this point, there was no clinician involved, nor the parcel had been dispatched.

I was told that £7 will be deducted for cancellation. Well, it's clearly stated on the website. My bad that I didn't notice that. However, it's not right to charge such a fee before the order is dispatched. Even for returns, the majority of retailers won't ask for such a high fees for re-stocking or other reasons/excuses.

Won't purchase from them again!

22 August 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Dear C-h Li,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

Our records show that you were receiving hair loss medication as part of an ongoing treatment plan. There were multiple orders and follow-up submissions associated with your account, which resulted in some confusion around the orders being requested and subsequently cancelled. You placed an order and then requested its cancellation shortly afterwards.

For non-weight-management prescription services, our terms and conditions clearly state that if an order is cancelled before the medication has been dispensed and shipped, a prescription surcharge of £7.00 applies. This charge is therefore not dependent on the order having been dispatched or the medication having been received.

The £7.00 charge is separate from the additional circumstance outlined in our terms where a clinician cancels an order because incorrect information has been provided or the information does not match the patient's NHS Summary Care Record.

We understand that you may disagree with the cancellation charge, but the applicable £7.00 prescription surcharge was clearly stated in our terms and conditions and was applied in accordance with those terms. We appreciate your feedback and are sorry that you have decided not to order from us again.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Great online company to order from

Great online company to order from. Prompt delivery.

17 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Pearl. We're glad you rate us as a great company to order from, with prompt delivery. - The Farmeci Team

Rated 5 out of 5 stars

It works

Lost half a stone in 3.5 weeks

7 July 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you for sharing your experience. We're glad you're happy with your results. - The Farmeci Team

Rated 3 out of 5 stars

Product fine but arrived squashed and…

Product fine but arrived squashed and when emailed they said to return for replacement and although email said a label would be sent it hasn't been.

14 August 2026
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Reply from Farmeci.com

Dear Customer,

Thank you for taking the time to leave a 3-star review.

We are pleased to hear that you were happy with the product, but we sre sorry that it arrived damaged and that you have experienced a delay in receiving the return label.

We understand how frustrating this is, particularly after being advised that a label would be provided. We apologise for the inconvenience and will look into this to ensure the replacement process is completed as quickly as possible.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Arrived in good time and very cheap…

Arrived in good time and very cheap with full medical directives and description.

31 July 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Grant. Glad it arrived quickly and that the pricing and medical information were clear. - The Farmeci Team

Rated 5 out of 5 stars

Very professional service

Very professional service
Quick response
Fast delivery

31 July 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, June. We're pleased the service felt professional, with a quick response and fast delivery. - The Farmeci Team

Rated 1 out of 5 stars

The items took 10 days to be delivered.

The items took 10 days to be delivered.

11 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Customer,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

We have reviewed the order and can confirm that it was placed on 9 August 2026 and dispatched on 11 August 2026. Unfortunately, the delay occurred after dispatch and was due to a significant delay with the courier.

We were not made aware of any issue with the delivery while the parcel was in transit, as we did not receive any communication from you regarding the delay. Had we been contacted, we would have been able to investigate the delivery with the courier and provide assistance.

We appreciate that waiting for your medication was frustrating and apologise for the inconvenience caused by the courier delay.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

A star brilliant service sorted a…

A star brilliant service sorted a problem out that been going on for over a year perfect now 😀

30 July 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Tommy. We're delighted the team could finally sort out that long-standing problem for you. - The Farmeci Team

Rated 3 out of 5 stars

Great customer service and quick…

Great customer service and quick delivery but unfortunately the medication didn't help me!

29 July 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Constantin,

Thank you so much for taking the time to leave us a 3-star review.

We are pleased to hear that you were happy with our customer service and delivery.

We are sorry to hear that the medication did not have the desired effect for you. We have no prior correspondence from you regarding this, but our clinical team would be happy to review your treatment and provide appropriate guidance should you wish to contact us.

We appreciate your feedback and hope we can assist you further.

Kind regards,

Darshan
Customer Support Team

Rated 4 out of 5 stars

Website easy to navigate

Website easy to navigate, easy order process.
Only negative was the price!

12 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Tom,

Thank you so much for taking the time to leave us a 4-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

If there is ever a cause for concern regarding the price of the medication then we will always be happy to assist you further wherever possible.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Mariel
Customer Support Team

Rated 5 out of 5 stars

Excellent company with a great range of…

Excellent company with a great range of products
Web site was very easy to navigate and order.
Very fast delivery with no problems at all.
I will be ordering all my products from this company in the future.
Thank you

12 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Mrs Laura,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Lehas
Customer Support Team

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