Farmacialoreto Reviews 

23,530
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Ordinato istant bronzer di australian gold e arriva Lotion sunscreen di australian gold Mi prendono pure in giro dicendo che il produttore ha cambiato il pack, cosa non vera perché sono assidua c... See more

Company replied

Rated 5 out of 5 stars

Staffs are very accommodating with my concerns. They respond to my emails ASAP. Parcel is well packaged and complete. We appreciate your service to ship PreNAN HMF here in the Philippines since a lot... See more

Company replied

Rated 5 out of 5 stars

We bought two specific supplements from Farmacia Loreto and within 24 hours they shipped the order to Greece! We received the products in 5 working days and everything was perfect! We will definitely... See more

Company replied

Rated 3 out of 5 stars

Updated version below.... I ordered a serum which was never delivered. I tried to contact them and they responded after 3-4 days saying they tried to deliver it. I asked them if I can come to pick... See more

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Company details


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3.2

Average

TrustScore 3 out of 5

24K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(23,530)

1,975 reviews in the last 12 months

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Rated 1 out of 5 stars

First and last time I tried this company out

I saw a nice price for a product on this site and ordered it. 2 days later I get a mail that my order was voided. Luckily no money taken from my account - and I really hope none will be. This was the first time I tried out this site - given the majority of good rates in trustpilot. However, with this experience it was also my last time. Companies that don't have more control of their logistics have no place in this world.

7 November 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Dear customer, we apologize for what happened.
We ask you order ID to help you.
We are at your disposal. Best regards

Rated 5 out of 5 stars

Veloci ed efficienti

27 October 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Gentile cliente, grazie per il feedback.
Saremo lieti di poterLa servire ancora in seguito
Cordialmente

Rated 5 out of 5 stars

Super good quality products and Punctual Services.

Always Punctual,, Delivery on time. Strongly recommend!! Super, fast and good services. My one years experence is Always great. Till now i do not have any problem. Thank you Farmacia Loretogallo 🙏🙏🙏🙏

2 November 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Gentile cliente, siamo felici di soddisfare le Sue esigenze
Ci auguriamo di poterLa servire ancora in seguito.
Cordialmente

Rated 5 out of 5 stars

Top in tutto!!!

21 October 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Gentile cliente, siamo felici di soddisfare le Sue esigenze e di averla tra i nostri Clienti.
Ci auguriamo di poterLa servire ancora in seguito.
Cordialmente

Rated 5 out of 5 stars

Great service!!

13 October 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Gentile Cliente, La ringraziamo.
Siamo lieti di aver soddisfatto le Sue aspettative
Cordialmente

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Fast delivery. Reasonable prices. I'm very happy with products.

29 September 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Dear custumer, thank you for your feedback.
Best regards

Rated 5 out of 5 stars

Efficienti

Precisi e veloci.

22 September 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Gentile cliente, ne siamo lieti.
La ringraziamo per il feedback.
Cordialmente

Rated 5 out of 5 stars

Thank you so much. Amazing experience

Thank you so much.
We are quite pleased with our order. Thanks for offering such great Italian products. Prices of Guna MD and the availability of all collections is quite advantageous.
The delivery was fast considering I live in Nairobi, Kenya and the price was even better than expected. I thought delivery to Africa Kenya is challenging, but they proved not. I received my parcel one week late but tthat's very acceptable as DHL kept me posted of delivery schedule.
Customer care were so friendly and quick to respond our concerns. They kept me posted on my parcel tracking and were not reluctant to share updates.
Again we remain grateful and we are pleased to place more orders.

6 September 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Dear customer, we thank you for purchasing on our website.
We are happy to have met your expectations.
Best regards

Rated 4 out of 5 stars

Delivery was timely and accurate

Delivery was timely and accurate, however the hair conditioner bottle looks very old, soon to expire; I wish I could see the expiry date of the product before purchasing it.

7 August 2022
Unprompted review
Rated 3 out of 5 stars

Additional costs if buying from UK.

Buying from UK incurs Duty and VAT, so consider this when paying as it will almost add £60 to the bill afterwards.

4 emails to the company and not a single reply. Which is very poor.

Goods arrived as expected (hence 3 stars)

22 July 2022
Unprompted review
Farmacialoreto logo

Reply from Farmacialoreto

Dear Customer, We are sorry that you were dissatisfied.
Unfortunately for UK shipments the customs fees are charged to the customer.
Best regards

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