Fairwatergarage Reviews 

10
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.1

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(10)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and efficient

Had my AC Compressor, belt and tensioner changed and replaced.

Professional and efficient services.

Would recommend the garage to friends and families.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Decent, friendly efficient company

I had to deal with this company recently and they seemed like decent people. Always answered my calls, were honest, never ducked and dodged like some garages. Provided me with a courtesy car when they didn't need to. Got a good vibe off them and I'd definitely go to them in the future.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Not what I expected sadly

Re:Fiat 500 clutch issue: If you have problems with your Fiat , I strongly advise you take your car to a specialist Fiat Garage (Pontypridd)

13 July 2025
Unprompted review
Rated 2 out of 5 stars

Disappointingly unhelpful

Called in recently because I could not get rid of a tyre pressure warning symbol after having checked and rectified all my tyre pressures. Was told I would have to book the car in for such a small task and not offered any assistance. I had hoped that because of my long relationship as a customer (I even used to work here under previous management) someone might have helped. If Simon had been there things might have been different - I think he would have tried to help. Any future jobs on my car will be taken elsewhere.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Had an issue with emmisions/engine…

Had an issue with emmisions/engine fault were arrived in cardiff to visit family before driving onto dover for an ovenight stay and early ferry next day. As the car failed Rac recommended this garage and they went out thier way to do the repair and get us on our way. My Greatest appreciation to you guys for your efforts in getting us mobile, THANK YOU

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience.

I was recommended to try Fairwater Garage by a friend, I'm so pleased that I did. The staff are really friendly and professional, they treat you this way even if you're a first time customer. They make the time to chat with you and provide advice without you feeling intrusive or wasting their time. I will certainly use them again and can thoroughly recommend them. Many thanks..

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Fast, efficient, friendly service

I had a small tricky job (needing the right tools) to replace a damaged rear seat in my car - and the garage quoted me 1 hour Labour, booked it in within 72 hours, and did the job and charged me 1 hour Labour. Fantastic service.
I will be back.
Dave
Feb ‘24

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Quality service

Had a nice Experience when taking my car in for MOT. The service was excellent with friendly staff at reception, who even threw in a coffee. :)
Car was booked in for 11am and I was back on the road within 1hr
I can highly recommend.
Keep up the good work guys.

26 October 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest

Rude, argumentative staff. Tried to con me. Didn't listen to what I was saying my car was doing. Fitted a part wrong and that broke within weeks and they denied responsibility. Billed me for work that I later found hadn't been done.

20 September 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look