From start to finish the whole experience was seamless, Tony and Craig who fitted them worked non stop and always left everywhere clean and tidy. we cannot fault the service we received in anyway an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience from beginning to end. All really lovely people from Martin who priced up for us to the surveyor and the fitters. We love our windows and new French doors. We haven't had all the wind... See more
Company replied
Had replacement windows and a front entrance door fitted in February 2025 and everything was carried out brilliantly. In February 2026 we decided to replace the rear entrance door, plus the windows... See more
Company replied
I had a rock door installed by this company 8 years ago which developed a small crack on one of the panels. I contacted Fairveiw to ask for advise and they replaced it within 2 weeks without any quibb... See more
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Company details
- Double Glazing Installer
- Conservatory Specialist
- Door Supplier
- Glazier
- PVC Windows Supplier
- Window Installation Service
Written by the company
Trusted for Over 43 Years – Fairview Windows About Us: Welcome to Fairview Windows, a name synonymous with quality and reliability in the North West for over four decades. Since our establishment, we’ve been proud to transform homes with our superior windows, doors, conservatories, and extensions. At Fairview, we believe that home improvement is more than just a project; it’s about creating spaces where memories are made. Our commitment to exceptional craftsmanship and customer satisfaction has made us a trusted name in the region. Why Choose Fairview Windows? - Unmatched Experience: With 42 years of expertise, we’ve honed our skills to deliver results that stand the test of time. - Comprehensive Services: Whether it’s upgrading your windows, installing a secure, stylish door, or building a bespoke conservatory or extension, we’re equipped to handle projects of all sizes. - Customer-Centric Approach: Our friendly team works closely with you from start to finish, ensuring your vision becomes reality. - Quality Guaranteed: We use only the best materials and the latest techniques to ensure durability, energy efficiency, and a flawless finish. Join the thousands of satisfied customers who have trusted Fairview Windows to enhance their homes. Discover how our experience, dedication, and attention to detail make us the go-to choice for homeowners across the North West. Fairview Windows – Setting the standard in home improvement for over 43 years.
Contact info
Old todd building Ditton road, WA8 0NS, Widnes, United Kingdom
- 01514203164
- sales@fairviewwindows.co.uk
- www.fairviewwindows.co.uk
4.8
Excellent
207 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I'm extremely pleased with the…
I'm extremely pleased with the company's efficient work and the service provided and would eagerly suggest them to others.
11 January 2026
Unprompted review
Reply from Fairview Windows Ltd
Dear Stephanie,
Thank you so much for your wonderful feedback! We are thrilled to hear that you are pleased with our efficient work and the service provided. At Fairview Windows, we strive to deliver the best experience for our customers, and your recommendation means the world to us.If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Fairview Windows Team
Excellent from Start to Finish
From the outset, everything was explained very well. The initial visit was friendly and great advice was given.
Communication was great, and there was always someone to contact.
The guys that fitted the windows were friendly, fast and clean. Nothing was an issue. Would highly recommend and would definitely use for any future projects 10/10
29 September 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your fantastic 10/10 review – we really do appreciate you taking the time to share your experience with us. From the initial visit through to installation, it’s great to hear that the advice, communication and overall service met your expectations.
We’re especially pleased that our installation team made such a positive impression with their friendly, fast and clean workmanship – I’ll be sure to pass your kind comments on to the whole team.
Thank you again for choosing Fairview Windows and for your recommendation. We look forward to working with you again on any future projects.
Very happy with our new extension
Very happy with our new extension. A great job well done. Special thanks to Chris who was always keen to make sure customer happy at all stages of build.
Workmen all polite and respectful and cleaned up at end of each day before leaving site.
Definitely would use Fairview again.
5 December 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your kind review and for choosing Fairview Windows for your extension. We’re absolutely delighted to hear how happy you are with the finished result.
It means a lot to us that you highlighted the professionalism of our team and the care taken on site each day. I’ll be sure to pass your thanks on to everyone involved.
Thank you again for your trust and recommendation — we truly appreciate it and look forward to working with you again in the future.
Kind regards,
Chris & The Fairview Windows Team
Wooden frames with encapsulated designs
The results look really good. The staff are friendly. The installation went smoothly and swiftly with remarkably little mess, especially given this was in November. Getting to that point though was a long slow process.
It was a major undertaking: door and surround, bay window, kitchen window, hall window and landing window, all in wood rather than UPVC encapsulating original leaded lights in double glazed units.
Communication could have been better, particularly concerning the estimate and the subcontractors. I had to step into the office regularly to chase things up.
The backlog at the frame makers held up the project by months although that was outside Fairview's control. I let unlucky when the lock on a twelve year old UPVC window went too and the staff member lined up for the repair was hospitalised.
I am particularly pleased with how well the bay matches the upstairs windows, also in wood with encapsulated designs, Fairview had done such a good job on years earlier. Back then, but alas no longer, they made wooden frames in-house. I think I even preferred them. The wrong handles were fitted on my new windows initially but they were replaced with those agreed within a fortnight.
25 November 2025
Reply from Fairview Windows Ltd
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear how happy you are with the finished results, especially the new bay matching your original upstairs wooden frames — that means a lot to us.
We do appreciate your patience throughout what was a complex project involving multiple wooden frames and encapsulated units. Unfortunately, the delays at the frame makers were outside of our control, and we apologise for the frustration this caused.
Your comments on communication are noted and taken seriously. We’re already working internally to tighten the process, especially around estimates and subcontractor updates, as we want every customer to feel fully informed at every stage.
We’re glad the installation itself went smoothly and that the team were friendly and tidy throughout — and pleased we were able to get the handles swapped quickly to the correct ones.
Thank you again for choosing Fairview, and for returning to us after the work we carried out for you previously. We truly appreciate your trust and hope you enjoy your new windows for many years to come.
Chris & the Fairview Windows Team
Great quality, poor communication
The guys who undertook the work were brilliant, the office staff not so great at communicating.
Was going to use Fairview for a new door also they cant seem to email me a brochure so going elsewhere.
18 November 2025
Unprompted review
Reply from Fairview Windows Ltd
Hi, thank you for taking the time to leave your feedback.
We’re really pleased to hear you were happy with the quality of the work and the installation team — they take great pride in what they do. However, we’re genuinely sorry to hear that our communication from the office wasn’t up to the standard we aim for.
It looks like there’s been some miscommunication between our installation and sales teams regarding your brochure, and we apologise for the inconvenience this has caused.
If you’re happy for Martin to give you a call or pop out to show you the brochure in person, we can arrange this straight away. We’d really appreciate the chance to put things right and help you with the new door if you’ll allow us to.
Thank you again for your honest feedback — it helps us improve.
Excellent from start to finish
Communication is really good. Easy to get hold of customer service and they’re really helpful. Everyone is really knowledgable from the initial salesman who came out to give a quote to the fitter. Work was completed to a high standard, quicker than expected and everywhere was left clean and tidy. Overall I’m extremely happy with the work completed.
6 November 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your fantastic review! ⭐️
We’re really glad to hear that everything was smooth from start to finish — from the first visit to the final clean-up. Communication and service are things we work hard on every day, so it’s great to know the team looked after you and the installation was completed to a high standard (and ahead of schedule!).
We truly appreciate you choosing Fairview Windows and we’re delighted that you’re extremely happy with the finished result.
If you ever need anything in the future, our team is always here to help.
Thanks again from all of us at Fairview Windows! 👏🏼😊
Very happy with the work and efficiency…
Very happy with the work and efficiency of the company and the service they supplied and would recommend them to anyone.
31 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Hi Peter,
Thank you for taking the time to leave us a review.
We’re really pleased to hear you were happy with the work carried out and the efficiency of the service throughout. Recommendations mean everything to us, so we truly appreciate you saying you’d recommend Fairview to others.
Thanks again for choosing us.
Kind regards,
Chris & The Fairview Windows Team
Professional Installation
Great quality, good price, both installers Kev and Craig were professional and kept the place clean and tidy. Subcontacted scaffolders were also timely and professional. Third time I have used Fairview and would highly recommend.
22 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Hi Nick,
Thank you for taking the time to leave another fantastic review – and for choosing Fairview for the third time! That really means a lot to us.
Great to hear Kev and Craig looked after you once again and delivered a professional clean installation. We’ll make sure your feedback is passed on to them and also to the scaffold team.
We really appreciate your continued support and recommendation.
Kind regards,
Chris & The Fairview Windows Team
Everything ran smoothly
Everything ran smoothly, The installation team came on time each day, got on with work immediately ,work very efficiently and tidied up before leaving, we are very pleased with our new windows.I would definitely recommend Fairview.
14 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Hi Linda,
Thank you so much for your lovely 5 star review!
We’re really pleased to hear everything ran smoothly and that the installation team looked after you throughout the process. Making sure we arrive on time, work efficiently and leave your home clean and tidy is something we take real pride in – so it’s great to hear this came across.
We’re delighted you’re happy with your new windows and we really appreciate you recommending Fairview.
Thanks again for choosing us.
Kind regards,
Chris & the Fairview Windows Team
Mixed experience but happy with the final outcome
Our first impression of Fairview Windows was really good. After meeting their sales team twice, we decided to go ahead with them to remove an old conservatory base and replace our small French doors with larger bifolds.
The installation team were hardworking despite terrible weather conditions and initially we were pleased with the job. Unfortunately though, we noticed scratches on the glass after the job was completed. We raised this with the Installations Manager, but we were quite disappointed by his defensive and aggressive response. We also had to chase up the building regs sign-off over several months, which was really frustrating.
In the end we escalated our concerns to the Managing Director, Chris. He couldn’t have handled it better — he came out to meet us, listened carefully, understood exactly what had gone wrong, and personally made sure everything was put right. His communication and customer care were excellent, and we’re now finally able to enjoy our kitchen!
If it hadn’t been for the poor customer service received after installation, this could easily have been a 5-star review. That said, things can go wrong — what really matters is how they’re dealt with. Chris completely restored our faith in Fairview Windows, and we respect the way he took ownership and got everything sorted.
1 November 2024
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your honest and balanced feedback — we really appreciate you taking the time to share your experience.
While we’re genuinely sorry for the issues you faced along the way, we’re pleased that Chris was able to step in and ensure everything was resolved to your satisfaction. At Fairview, we take great pride in standing by our customers and putting things right when they don’t go as planned.
Your comments will be shared with our whole team as a reminder of how important good communication and care are at every stage of a project.
We’re delighted that you’re now enjoying your new bifolds and kitchen, and we truly appreciate you giving us the chance to make things right.
From all of us at Team Fairview, thank you again for your trust and understanding. 💙
This is the second door IV had,wouldn't…
This is the second door IV had,wouldn't go anywhere else due to how good the service is,the aftercare ,and the quality of the product and workmanship ,other companies may be cheaper on price but certainly can't match the standards .
29 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Hi Tracey,
Thank you so much for your amazing review!
We really appreciate you coming back to us again for your second door – repeat customers are the biggest compliment we can ever receive. It’s great to hear the service, aftercare and product quality has continued to meet your expectations.
We completely agree – there will always be cheaper options out there, but we take huge pride in offering industry-leading standards, workmanship and long-term value. Your feedback really reinforces that.
Thanks again for your continued trust and support.
Kind regards,
Chris & The Fairview Windows Team
Great and professional service.
9 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you for your kind words! ⭐
We really appreciate you taking the time to share your feedback and are delighted to hear you were happy with the service provided.
Thanks again for choosing Fairview Windows!
— Team Fairview Windows 💙
Great service from Fairview
Great service from Fairview. I have used them at least 5 times and wouldn’t go anywhere else.
6 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your continued support! 🙏
It really means a lot to know you’ve chosen Fairview multiple times and wouldn’t go anywhere else. We’re proud to have loyal customers like you who trust us time and again.
Thanks for always choosing Fairview Windows!
— Team Fairview Windows 💙
Brilliant
Came on time, pleasant workmen, clean and tidy, completed the job and left everything tidy.
13 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you for taking the time to leave us a review! 😊
We’re really glad to hear everything went smoothly — from the punctuality to the cleanliness of the team. It’s always great to know our fitters are leaving a positive impression and a tidy finish.
Thanks again for choosing Fairview Windows!
— Team Fairview Windows 💙
Excellent Job
The fitter arrived on time, got on with the job and was a tidy worker.
We are very pleased with the porch door and surround as it is very well made and stands out on the front of our bungalow.
15 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your kind feedback! 🌟
We’re really pleased to hear you’re happy with your new porch door and surround — it’s great to know it’s made such a difference to the look of your bungalow. We’ll also make sure to pass your comments on to the fitter, who will be delighted to hear them.
Thanks again for choosing Fairview Windows!
— Team Fairview Windows 💙
Fantastic service
Just wouldn’t buy from anyone else. Communication is great from start to finish. We chose a Rock Door which looks absolutely fantastic and we are very pleased with it. I wish I could remember the name of the young man who fitted it for us. He was polite, respected our home, a clean worker and made a fabulous job of fitting our new door and surrounding facade. We received a 10 year warranty and will eventually receive a Fensa certificate on completion. I recommend Fairview Windows to everyone who tells me they are thinking of replacement doors and windows. Thank you Fairview Windows Ltd from a very happy customer.
24 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your lovely review and kind words! 🌟
We’re delighted that you’re so pleased with your new Rockdoor and the service from start to finish. It’s great to hear our fitter made such a positive impression — we’ll be sure to pass on your feedback to the team.
Your 10-year warranty and FENSA certificate will be with you shortly, and we really appreciate your continued recommendations to friends and family — it means a lot to all of us here at Fairview.
Thank you again for choosing us!
— Team Fairview Windows 💙
Great experience from beginning to end
Great experience from beginning to end. All really lovely people from Martin who priced up for us to the surveyor and the fitters. We love our windows and new French doors. We haven't had all the windows done so we will be going back to get some more ordered soon. The pricing was good, we did get various other quotes. The pay in 6 month option also helped when selecting this company over others. The fitters did an amazing job at keeping everything clean and tidy. We wouldn't hesitate to recommend Fairview Windows.
1 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Hi,
Thank you so much for your fantastic review! We’re really pleased to hear you had a great experience from start to finish and that you’re happy with your new windows and French doors.
I’ll make sure Martin, our surveyor, and the fitting team see your kind words—they’ll really appreciate the feedback. We work hard to offer quality products at fair prices, and it’s great to hear the flexible payment option helped make things easier for you too.
We’d be delighted to help you again when you’re ready for the next phase of your windows, and thank you for recommending us—it genuinely means a lot.
Thanks again for choosing Fairview Windows!
Best regards,
Chris O’Neil
Director – Fairview Windows
Great service/happy customer
Great service, this is our second time using Fairview, first for a bow window and this time for a front door. Steve was very helpful and replied to all of my emails, Neil who fitted the door did a fantastic job. Very pleased and would always use Fairview going forward.
24 September 2025
Unprompted review
Reply from Fairview Windows Ltd
Hi Melanie,
Thank you for taking the time to leave such a lovely review and for choosing Fairview again! We really appreciate your loyalty and it’s great to hear you’re happy with both your bow window and now your new front door.
We’ll make sure Steve and Neil see your comments—they’ll be delighted to hear your feedback. It means a lot to us that you would always choose Fairview going forward.
Thanks again for your support and recommendation!
Best regards,
Team Fairview
POOR CUSTOMER SERVICE
On approach Fairview was excellent, the sales team were great, quotations & surveying was as it should be. The workmanship was excellent & we had no problems with any of the skilled workmen that visited our property. The build started on 2nd June 2025 with excitement and was planned to take around 6-8 weeks. It then started to unfold sadly, there were delays with people taking time off delaying each stage. Smaller jobs took ages to conclude. The communications & updates were very poor. We had to push for updates & progress all the time, we sent an e-mail of complaint/frustration but received no reply from the company which was poor & unprofessional. The build finally completed 4 months later on 2nd October 2025.. We had windows fitted previously and everything was great, we had a new front door fitted which was excellent but the extension experience has not lived up to our expectations which is a shame given all the business & recommendations we have sent their way.
2 October 2025
Unprompted review
Reply from Fairview Windows Ltd
Hi Stephen,
Thank you for taking the time to share your feedback, and I want to start by offering my sincere apologies for the poor communication and delays you experienced during your extension project. This is not the level of service we aim to deliver at Fairview, and I completely understand your frustration—especially after having positive experiences with us in the past.
You are absolutely right to expect better, and I’m genuinely sorry that we fell short.
Over the past few months, we have faced unexpected challenges, including key members of our installation and project management teams being off long-term due to illness and one retirement. However, I want to be clear—while this may explain some of the delays, it is not an excuse for the lack of communication or for not responding to your email when you raised concerns. That should never have happened, and we take full responsibility for that.
We pride ourselves on being a family business built on reputation, loyalty, and trust, and I’m disappointed we didn’t deliver that standard throughout your build.
regards Fairview
Fairview did a great job from start to…
Fairview did a great job from start to finish replacing my very old front door.. would well recommend this company used on several occasions
16 September 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your continued support and kind words! 😊
It’s always a pleasure working with you, and we’re delighted you’re happy with your new front door.
We really appreciate you choosing Fairview again — your loyalty means a lot to us! 💚
— The Fairview Windows Team
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