Faculty-X Reviews 

903
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Always 5 star, never let me down. The true quality of a company is how it deals with a problem, never had a single complaint it that department either. Can't seem to find them at the moment, hope they... See more

Rated 5 out of 5 stars

faculty-x will give good advice both before and after purchase and never ignore an email. I have purchased from them several times for myself and sent friends their way. Through no fault of theirs i... See more

Rated 5 out of 5 stars

Great company to deal with. Best price around on these homeplugs (Solwise 600mbps AV2). Had an email within minutes confirming order had been sent with tracking information. The homeplugs themselves... See more

Rated 5 out of 5 stars

Ordered a solwise PL-500AV-REVW ethernet wireless plug to add to existing network.Package was delivered earlier than expected and was connected within minutes to my secure network.These plugs are s... See more

Company details

  1. Telecommunications Service Provider
  2. Computer Store

Information provided by various external sources

Custom made outdoor network cables in Cat5e, Shielded, Cat6 & Cat6a Networks the easy way with Homeplugs & WiFi


Contact info

5.0

Excellent

TrustScore 5 out of 5

903 reviews

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5.0

All reviews

(903)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Long Delivery Time

The homeplugs I purchased took about a week to come.

Neither were they the ones that were pictured in the image when I purchased them, however what I was sent worked fine with the network of homeplugs I have so nothing lot.

14 December 2013
Unprompted review
Faculty-X logo

Reply from Faculty-X

Hello Simon,

The 3-5 day delivery service is usually a bit quicker then stated, we find on average 2-3 working days, but in the run up to Christmas this can slow a bit.
The goods still leave us straight away but Royal mail does tend to strain at the seams a bit due to demand, this is still the best option we find to keep the prices low for full UK delivery without weight any restrictions. We do offer next day courier service if they must arrive quicker but at a few pounds more.

As to the wrong goods being supplied, this really should not be the case, sorry.
We try very hard to get every order perfect, can you send a picture of the goods you received to we-care@faculty-x.net so we can see what you have got.
If they are a superior product you are welcome to keep them, if they are lower grade item than ordered we will refund you the difference if you are happy to keep them or arrange for them to be swapped over to the correct item if you prefer.
This of course will be at no extra cost to yourself.
Again we are very sorry.

Rated 5 out of 5 stars

Perfect

All arrived on time worked first time. Spot on. Will probably buy more

5 December 2013
Unprompted review
Rated 3 out of 5 stars

Good product

I am pleased with the plugs, but the cables could be longer, they are as good as nothing .

3 December 2013
Unprompted review
Rated 1 out of 5 stars

Asi have not yet received my order how can I REVIEW Faculty. Apart from very poor service

As above very slow and poor service.

28 November 2013
Unprompted review
Faculty-X logo

Reply from Faculty-X

Hello Pat,

Your delivery address is an EU member state and not the UK but the shipping you selected and paid for was the £2.95 UK option.
This parcel will therefore probably be stuck at customs due to incorrect labelling or documents.

A full refund has now been made as this parcel will in all probability not arrive with you.

Rated 5 out of 5 stars

Good product, good price, prompt delivery.

These Solwise NET-PL-500AV-PIGGY's replaced an existing Netgear HDX101 Homeplug network and, wow, what a difference, 5 times quicker and none of the regular dropouts I have been experiencing.
The price was good and it was delivered on schedule so good news all around.
I'd use both this company and this product again...

26 November 2013
Unprompted review
Rated 5 out of 5 stars

Great prices - very competitive and postage reasonable too.

Have bought a couple of Solplugs from these guys on two separate occasions (would have been slightly cheaper to buy a double pack but never thought of that at the time). Cheaper buying them from here compared to other on-line retailers and delivery charges very reasonable too - lots of companies charge a premium for delivering north of a Edinburgh but these guys don't. Would (and probably will) use again

25 November 2013
Unprompted review
Rated 5 out of 5 stars

Just as you want online shopping to work.

The web site made it pretty clear what the options were and what it would cost. prices seemed quite low. I ordered and it arrived by courier a couple of days later.
The courier delivery was amusing - a slightly curt email 'We are delivering a package between 1400 and 1500, make sure you are there to sign for it!' Rather short notice and no information who it was from or what it was. Big mystery, Faculty-X had not sent details of how it was being shipped and I was expecting some oother goods at the same time. No indication of sender on outside of box so still didn't know what it was till I opened it. Plug and play worked straight off so basically fit and forget.

22 November 2013
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Ordered over internet, but phoned first and obtained good advice on my prospective purchase. Order delivered within 48 hours. Excellen

18 November 2013
Unprompted review

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