Ezy-Clean Windows Reviews 589

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Having returned after feeding back a poor clean I’m now left with a damaged car and my back gate left unsecured after a clean. The response when asked to review through public liability insurance has... See more

Company replied

Rated 5 out of 5 stars

Keith is consistently first class. He has been cleaning our widows forever. We have never once experienced any issues or degradation of quality in his work and that's why we have stayed with Ezy-Clean... See more

Rated 5 out of 5 stars

John is there, every other month without fail, following a courtesy warning when he would come (to leave a side gate open for him). He stops for a brief, friendly chat about business, his and mine, Co... See more

Rated 5 out of 5 stars

My Ezy-Clean window cleaner Clive is fabulous! Lets me know when he will arrive and ALWAYS turns up exactly when he says he will. Does a great job too, always thorough, and no ridiculously old-fashion... See more

Company details

  1. Window Treatment Store

Information provided by various external sources

Welcome to the home of window cleaning in Kent, Sussex, Surrey & the South East of England. Call us now or check our online price estimator to find out more.


Contact info

4.0

Great

TrustScore 4 out of 5

589 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Damage to car and gate unsecured …

Having returned after feeding back a poor clean I’m now left with a damaged car and my back gate left unsecured after a clean. The response when asked to review through public liability insurance has been unacceptable. The company has a shared responsibility the issue and ensure their cleaners act accordingly.

21 April 2026
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for taking the time to share your feedback.
As an independently owned franchise, this matter was reviewed carefully by the local franchise owner, who aimed to address your concerns in a professional and thorough manner. Unfortunately, the franchisee was unable to progress the claim regarding vehicle damage, as no supporting evidence was provided in line with public liability insurance requirements.
The matter concerning the gate was handled separately and addressed accordingly.
We always strive to provide a high standard of service and appreciate all feedback, as it helps us continue to improve.

Rated 5 out of 5 stars

Good quick clean!

Good quick clean!

Attentive and thorough clean with Alex, thanks again!

20 March 2026
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for your 5* review

Rated 5 out of 5 stars

Keith is consistently first class

Keith is consistently first class. He has been cleaning our widows forever. We have never once experienced any issues or degradation of quality in his work and that's why we have stayed with Ezy-Clean for so many years. He's professsional, efficient and can't be faulted.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Always reliable and the method they use ensures windows stay clean for weeks, not just until the next shower, as with ordinary ladder and bucket jobs.
I opted for the bi-monthly arrangement and that suits me well. I also don't need to be at home when my cleaner comes.
He also does the conservatory roof for me, which I was having trouble getting cleaned and at considerable expense when I did. My regular cleaner now does it on a pre-arranged basis.
Look out for their vans in your area and ask the driver to give you the details for your home. That is how I found this company. So glad I did.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Thorough

My cleaner comes highly recommended. Come rain or shine, he is here with a smile on his face and thoroughly cleans my windows, conservatory, and solar panels.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Can clean a whole house of windows in just 6 minutes??

Just watched my neighbours windows being cleaned by this company. He pulled up, got all his stuff out the van, cleaned all the windows of the entire house, put all his stuff back in the car and drove off all within 6 minutes! He didn’t even touch the windows just sprayed water at them. Appalling!! Glad I don’t use this company.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Professional Service!

We have had our windows cleaned twice including skylights. Professional service and great work standards and customer service. It’s also easy to pay online using your own account rather than cash.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Have had Ezy Clean looking after our…

Have had Ezy Clean looking after our window cleaning for 15 years, always happy with the standard of service. Good attention to detail and always here when expected.

22 January 2024
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for your review.

Rated 5 out of 5 stars

Great service every time

Great service every time! Paul always gives me notice when he will be coming and does a marvelous job every time. Thank you!

30 November 2023
Unprompted review
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Reply from Ezy-Clean Windows

Thank you for your review.

Rated 5 out of 5 stars

Very good service

Very good service, I have been using them for the last 2 years, reliable and good value. Martin always gives me 1 day notice. The windows are always 100% clean.

17 November 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for your review.

Rated 5 out of 5 stars

Good job done!

Good communication. Advised day of window clean in advance. Job was carried out throughly and quickly. Windows not 100% clean but thats because they ae been cleaned in a while. Will see review again after a couple more cleans.

23 August 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for your review.

Rated 2 out of 5 stars

Leaving Ezy-Clean

After several years of good service a new man on round and very unsatisfactory service, some windows as dirty after he cleaned.
We gave him 3 cleans to improve but just as bad so we are leaving Ezy-Clean.

1 September 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

We are sorry you have not been pleased with the service recently, as we stated to you we would always be happy to carry out a free re-clean to resolve any issues if informed within 48hrs. No complaint was made until now, so we were not given the chance to rectify the situation.

Rated 5 out of 5 stars

A great balance of good quality, efficiency and friendliness

Alex has been cleaning our windows for more than a year. The quality of his work is brilliant, he always lets us know when he’s coming and he is friendly whilst doing the clean. A great balance of good quality, efficiency and friendliness.

14 September 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for your review and I will pass on your message to Alex.

Rated 1 out of 5 stars

Cowboys

I had 3 window cleans. On 2 of these "cleans" they broke air vents on windows. No note left to tell me or phone call or email. I had to contact them. There is no way they didn't realize this had happened at the time of the "cleans". Then proceeded to ask me to pay for my last clean before they fixed them!! Nothing short of blackmail. I obviously said I would pay them once vents were fixed.
They arrived to fix the vents, didn't knock to let me know they were here, no pleasantries to apologize before they left, nothing. Came fixed it and left.
I'm sorry but I don't appreciate effectively paying someone to damage my property and then have attempted blackmail and complete rudeness when it's being fixed.
Do yourself a favor and hire the chuckle Brothers instead, they'd do a better job!!!!

1 September 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

We received images of the damaged air vents 2 weeks after the most recent window clean was carried out. We apologised and arranged for our operative to assess the vents 2 days later. Afterwards, the necessary parts were then ordered and we arranged a date to carry out the repair as soon as they arrived. The cost of the repair was covered by us, we just requested the customer paid for the window clean.

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