EZ Living Interiors - Boucher Road Reviews 

Excellent customer Service

Johnny H at Boucher Road Branch was extremely helpful. I found the perfect bed and he guided me through the finance agreement process making it much easier as I'd forgotten my specs! So much to offer in Ez living!

Delivery time from date of purchase did not meet expectations

I was looking to purchase a set of bedroom drawers and was served by Jonny at the Boucher Road store. He was very helpful, informative and friendly. It was overall a very relaxed and productive visit..
Thank you

Great service in EZ living Interiors at Boucher Road! Jonny H helped me get sorted with a new bed frame and mattress. Friendly, informative and all round great customer service. Highly recommend!

Seamless service from start to finish

Absolutely love my sofas, Jonny H couldn't have been more helpful. He always kept intouch with updates and went beyond his job expectations to make sure I got sorted. Highly reccomend reaching out to Jonny H for help

All round good experience and good customer service

Johnny H was an excellent source of advice regarding bed choice

The start in the shop were very helpful. The two men that delivered our products were not. They were grumpy and didn’t check everything was working before they left. The sofa bed will not unfold and a technician now has to come out to check it.

I found shopping at EZ living so easy and stress free. I must be honest this was all down to the fantastic and very helpful staff especially Stevie Mc Guire. Nothing was to much trouble, be it checking warehouse stock, colours,price,holding times. We even received coffee whilst looking round the store. Stevie never made us feel rushed or he was just looking a sale he was very knowledgeable and relaxed and I left the store feeling like I'd known him for years. Great guy

Simon was very helpful and informative and made the process of purchasing our sofa very straightforward

We called in over a couple of weeks undecided on what we wanted. Simon was able to point us in the right direction with his knowledge and professional approach. Looking forward to getting our new sofa now. Thanks to the team!

Well experienced staff most helpful stayed past closing time to assist

Great obliging and knowledgeable staff. Everything happened as promised on time. Good quality products at very competitive prices. Two happy customers here.

I paid for delivery of goods ( bought 01/08/26) - based on 7-10 days delivery.

By August 14th they hadn’t arrived . I rang your store on Boucher Road , Belfast to be told that I would get a text to confirm delivery following week on Monday or Tuesday - by Thursday I called again to be told it would now be the next week ( Tuesday) for delivery. This was too late for me so I drove you your Warehouse to try and fit in my Carr . In the end only 3 of 6 kitchen bar stools fitted but I was assured the other 3 would be delivered on Tuesday August 25th . I have just received another text saying it will now be Friday August 28 th! Apart from it not suiting on the day this is now 2 weeks after date zi paid for promised delivery . N.B when I asked would I get a refund if I had to collect in my own car I was told that would not be possible . As you can imagine I am less than impressed by EZ living interiors service levels!
NOT PROVIDING DELIVERY SERVICE PROMISED. HAVING YO COLLECT IN MY OWN CAR ( Now it will be twice) TAKING MY MONEY FOR DELIVERY SERVICE BUT WHEN NOT PROVIDED INTEND TO RETAIN IT! All round a dreadful example of customer service and total lack of either interest or consideration for your duty of care to a client

We went in looking for a desk chairs and a bed this lovely man mark was able to help us within minutes. We had a chair bed and desk picked and this man was so helpful and helped us within minutes and helped with prices and making sure we didn’t make the wrong decision. The boucher road is where you need to be with mark for someone helpful and jolly! Thank you mark

Staff were very patient and attentive informing us of all details we required. Were a credit to the company

Kirk, the EZ Living Technician, quickly dealt with a production fault on one of four chairs that had been delivered and assembled by staff who had been unable to rectify the fault. Kirk, was pleasant, efficient and helpful. I was very pleased with the way he dealt with the problem.

Fabulous service, great showroom and quality