While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Despite a number of average/poor reviews I decided to order 2 pairs of glasses. The ease of ordering and efficiency of delivery was 100% and my 2 pairs of glasses are first class!

Rated 2 out of 5 stars

This one glasses (model Des, +4,5) create a very strong and strange distortion, in the center everything is completely blurred. It feels like you are in a round aquarium. Very disappointed with this m... See more

Rated 1 out of 5 stars

On November the 21st 2020 we ordered a couple of reading-glasses until now December the 5th 2020 our order has not been delivered ! We sent repeatedly two emails to the dutch customer-service and re... See more

Rated 1 out of 5 stars

I'm concerned about legitimacy and customer service of this company. An order supposedly despatched 8 days ago has still not arrived and the company does not seem to take my concerns seriously, saying... See more

2.6

Poor

TrustScore 2.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star products

Despite a number of average/poor reviews I decided to order 2 pairs of glasses. The ease of ordering and efficiency of delivery was 100% and my 2 pairs of glasses are first class!

25 July 2025
Unprompted review
Rated 2 out of 5 stars

Can be better

This one glasses (model Des, +4,5) create a very strong and strange distortion, in the center everything is completely blurred. It feels like you are in a round aquarium. Very disappointed with this model, but another glasses was ok for price. Also to put a review on website was impossible.

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

Glasses did not grip and were returned by recorded delivery to the return address given by company in Birmingham. No reply to any emails, phone calls or refund from the company. Have now contacted my credit card company to investigate.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Life saver

Life saver. I was on my daily run through a park last week and forgot I had my sun-readers on, so carried on and then a huge tree branch came crashing down and swiped across my right eye and forehead. The Sun-readers took the full force on my right eye, leaving just cuts above and below the eye socket. I couldn't believe how strong the frames were to take such an impact. My eye surround is black and purple, but the eye itself un-harmed. These glasses are built like granite and I would certainly have lost my eye had I not had them on.

4 October 2022
Unprompted review
Rated 1 out of 5 stars

Chinese products

Chinese products. You have to hold your book 10cm close to your eyes to see something. Brills are really a joke; confirmed by professional.

21 March 2022
Unprompted review
Rated 1 out of 5 stars

These reading sunglasses are rubbish

These reading sunglasses are rubbish, its just a piece of plastic stuck inside the sunglasses for reading and the plastic is far to big and they make your eyes ache as soon as you put them on. Do not buy

16 March 2022
Unprompted review
Rated 1 out of 5 stars

Despicable service

Despicable service. Birmingham address but items sent from Ireland that as can be seen from other reviewers take unacceptable timescales.
Would not use again.

11 February 2022
Unprompted review
Rated 5 out of 5 stars

Very Nice

Very nice glasses at affordable prices. Eyelids has a lovely selection of modern glasses, I love my readers I purchased from them, they look like designer glasses.

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Great prices, fast delivery

Eyelids has great prices on their readers and very fast delivery. It only took me 3 days to get the readers that I ordered from them to replace my broken readers. The ones I got from Eyelids are better looking and more sturdy.

29 January 2022
Unprompted review
Rated 5 out of 5 stars

Perfect Readers With Style

I got my new readers in the mail today. I absolutely love them. They were sent in a timely manner with no problems at all. They are well made and sturdy. The fit was perfect. They fit on your nose very comfortably. These are the best on the market in my opinion. I would definitely order again.

16 November 2021
Unprompted review
Rated 1 out of 5 stars

glasses have not shown up since over a month

i have ordered and paid via paypal a few pair of lenses mid february and have been waiting for them to arrive ever since. its the 24th of march today.
I have sent my 3rd reminder today. with the request for a tracking number. if they cant provide it i have asked them to cancel and refund my order.
lets see if they react.

24 March 2021
Unprompted review
Rated 2 out of 5 stars

S-L-O-W delivery

I decided to check out recent reviews for Eyelids when, 15 days after my order was notified as dispatched, there was still no sign of delivery. Surprise, surprise! Review after review complained about unreasonably long shipping times. Eyelids says delivery is delayed because of COVID, but other suppliers are getting their goods promptly to their customers. Ebay sellers who use Royal Mail, are quoting about 7 days, but packages often arrive well before this, so take note, Eyelids - swift shipping can be achieved if you want it to. At the moment COVID is a good excuse, but based on the number of negative reviews (48% are bad) and the consequent loss of business I am surprised that issues with dispatch practices and/or choice of carrier have not been addressed before now.

23 March 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this company!

3 weeks after ordering glasses still not arrived.

Contacted them more than once and was told they had been sent by post on the day I ordered them and I should carry on waiting.

Asked for a refund, they refused and told me I would receive them 'shortly'.

Had to get my card issuer to refund me.

Would advise anyone to avoid this company.

4 February 2021
Unprompted review
Rated 1 out of 5 stars

Eyelids.co.uk

Eyelids.co.uk? Took a month for my glasses to be delivered, and they were sent from Arklow in Ireland, not the UK. If you want your glasses in the time-frame that is promised, I would suggest you buy elsewhere. On three occasions I was told my glasses would be delivered this week, and they weren't.

31 December 2020
Unprompted review
Rated 1 out of 5 stars

DODGY COMPANY

Ordered 5 weeks ago thought it was a good offer 20% off and free postage I've ordered off them many times previously, the glasses haven't come so will claim refund off PayPal looking at review sites they are obviously a rogue company I've always paid full price mayb they simply don't send "offers" glass out and keep the payment,

29 December 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look