EYEKØNIK Reviews 

596
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 256 reviews, reviewers had a great experience with this company. Customers frequently praise the solid build of the glasses, noting that they feel comfortable and lightweight for regular wear. Consumers are also very happy with the customer care team, mentioning that representatives are exceptionally responsive, attentive, and helpful when resolving issues. Though some customers experienced delivery delays and tracking issues, others noted that packages took a considerable amount of time to arrive. A few people also mentioned that shipping expectations were unclear regarding where products are actually manufactured and shipped from. Additionally, a small group of reviewers found the return process frustrating due to unexpected costs.

What people talk about most

Product

People report positive experiences with product, noting that the sunglasses look great and feel solid.... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the solid build and comfortable... See more

User experience

Clients share positive opinions on user_experience, highlighting great shopping experiences and overall... See more

Customer service

Customers report overwhelmingly positive experiences with customer service, praising attentive and friendly... See more

Delivery service

Users describe ambiguous interactions with delivery_service, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Released from midday glare to evening drinks without changing glasses. The design and lens function remain impressive. The build feels solid, not lightweight or fragile. Mila was great! Support answer... See more

Company replied

Rated 5 out of 5 stars

I bought the NORD and the BOJO. The NORD fitted me perfectly and quality is really good! But what truly stands out is their customer service. They helped med change one of the items to a new one handl... See more

Company replied

Rated 5 out of 5 stars

It was my first purchase of Eyekonik eye glasses. I found them very trendy. The customer service is very helpful and operational. I would like to thank particularly Mila who kindly answered me on all... See more

Company replied

Rated 5 out of 5 stars

I had to return a pair of sunglasses, and after a customs clearance mishap delayed the shipment, EYEKØNIK’s customer service helped me resolve everything in a professional and very generous way.... See more

Company replied


Company details

  1. Fashion Accessories Store

Written by the company

EYEKØNIK is an Amsterdam-based eyewear brand with the philosophy to see life through a new lens. We believe in creating a life where ambition, pleasure, and personal growth coexist in harmony. Together, we will redefine the very essence of what it means to live life to the fullest.


Contact info

4.0

Great

TrustScore 4 out of 5

596 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(596)

297 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Care

Hi,
I recently ordered sunglasses from EYEKØNIK, and I’m very happy with my purchase. I would especially like to thank Lilly from Customer Care for her quick, professional, and friendly assistance with my order. Excellent customer service and a great shopping experience!
Sincerely,
Simona

28 May 2026
Unprompted review
Rated 5 out of 5 stars

better than expected right away

When they arrived I didn’t open them immediatelybut once I did I was surprised. The frame feels solid and well aligned. I wore them out the same day and had no issues at all. They stayed comfortable the entire time. Definitely a good everyday pair.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I usually struggle with sunglasses…

I usually struggle with sunglasses sitting right on my face but these surprised me. They don’t slide even when I’m moving around a lot. The lenses are clear and don’t distort anything. I wore them driving and walking and they were comfortable the whole time. Delivery came right on time.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

When I opened the box I could instantly…

When I opened the box I could instantly tell they weren’t cheap. Everything was packed neatly and felt thought through. The frame feels sturdy but still feminine and light. I’ve worn them multiple days in a row and they still feel perfect. No sliding or weird pressure points.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Bought these mainly for everyday use…

Bought these mainly for everyday use and they’ve been reliable. They don’t slide when I’m moving around which is important for me. Lenses handle bright light well without that weird glare. I’ve worn them driving and walkingno issues. Shipping was on time too.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

no adjusting needed all day

I usually switch sunglasses during the day because they get uncomfortable. Didn’t need to with these. They stayed in place and didn’t need adjusting. Lenses are clear and don’t mess with vision. Pretty straightforward experience.

18 May 2026
Unprompted review

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