Very very disappointed! We booked storm months ago we had no phone call to tell us he wasn't coming they just sent a very old man who wasn't stripper material or anyone of the website there wasn't a m... See more
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ordered a pair of frames from these people on 11th April and i'm yet to recieve anything other than requests to review them since my order confirmation. Well, here you go guys. Absolute shambles of a... See more
Rude staff. The girl working there thinks she’s got some sort of degree in belittling customers. Absolute joke Don’t normally go here we go to sweet swoo but thought I’d give it a try never... See more
Company replied
Not impressed picked my frames Out of stock or discontinued (why advertise them ) Picked another same story asked for my money back waste of time
Company details
Information provided by various external sources
Eyecandy.Direct offers a new multilingual and affordable way to purchase glasses online with the same quality as your high street but at cheaper prices.
Contact info
Chamberlain Street 9, BA5 2PE, Wells, United Kingdom
- www.eyecandy.direct
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really great “personal” style service
Really great “personal” style service, which I found was a classy touch. You feel you can trust this company. I will definitely use again. Steven
designer frames and good lenses
Good communication between company and myself and optometrist to get right fit and style . Frames and lenses good quality and arrived fairly swiftly
COULDN'T RECOMMEND MORE ... EYECANDY 10/10
Amazing professional service
Extensive range of quality frames
Great competitive prices
Lovely staff
Extremely fast turn around and delivery
Fantastic from start to finish
Will most definitely be using in the future, very impressed!
Very quick delivery even though I had…
Very quick delivery even though I had difficult perception lenses, and most importantly when ordering my glasses it turned out the frames were not suitable for the lenses I had order, they went out of their way to accommodate me by putting better
lenses in that were more expensive at no extra cost to me. Very impressive service, I highly recommend them

Reply from Eyecandy
Excellent service
Excellent service! Steve Newton in particular went above and beyond to ensure my order process ran as smoothly as possible. He made the whole process so easy and I will 100% be using them again in the future! Extremely happy with my glasses and the service provided.

Reply from Eyecandy
Glasses were perfect
Glasses were perfect, fast turnaround and delivery. Would recommend to anyone and will definitely use again for my next pair.
New glasses, fair cost prescription and first class service.
I bought some new season Mulberry prescription glasses from Eye candy direct. I hadn’t planned on adding my prescription, initially wanting the frames only. I had helpful service and advice in regards to my prescription, which ended up being financially more viable than my initial plan. Once my prescription was added, I had my frames in next to know time and I was kept informed throughout the process. My frames were a fair price and I would recommend them to anyone.
I’ve noticed there does seem to be another Eyecandy company - worth checking so as not to get these companies mixed up.
Fantastic 5 star service
Fantastic 5 star service throughout so very impressed!
Great communications at every stage
Great communications at every stage of the process. Very pleased with the price and service.
great service
great service, easy to use website, great prices and fast delivery.
Timely and professional service
Timely and professional service. Excellent spectacle selections and fair pricing.
Simple and quick order and delivery…
Simple and quick order and delivery process
Exceptional service
Exceptional service. Have two pair distant and reading much improved on specsavers. Very good value for money excellent choice of frames. Received order within the week. I am very happy customer and would recommend them to family and friends.
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