Extreme Restraints Reviews 305

Bought a toy, but yet still have not received a tracking number after 48 hours, as it says it would. (Just received the email after a couple of days saying it has been shipped and I received the tracking number, depending on when you order is when you'll receive a tracking number and email.)

Needed to return some items (on me not them). Returns were handled courteously and promptly per the return policy and when I went to use the store credit, that went great too. Nothing but good experiences here.

Once again this company has Amazing customer service as the error on shipping was my fault yet Araceli in CS got my order redirected and actually saved me money. Great products and even better service. Ask for Araceli as she will get it done and make you smile with her pleasant attitude!

This is an excellent company with great products and top-notch customer service. Very knowledgeable and extremely helpful.

Pay back shipping wasn't said or known upfront. I never knew I would have to pay return shipping. I'll never buy from extreme restraints again and will say that that is the worst product ever. I'll be sure that everybody will know about this company's sleezy selling methods. What was in the picture wasn't delivered. extreme restraints is a sham. I'll report this scam to the DA in CA for fraud and misleading advertising.

Wyatt was a fantastic customer service person, I had an incorrect address and he was able to fix it and get it completely changed over with no issues whatsoever. Deeply appreciate the hard work and his conscientiousness on my behalf

Never ever had a company ask for a screenshot of my bank account to prove that I had paid this seems incredibly dodgy! The money was refunded when I refused to do this though. Despite the refund this is absolutely unacceptable and never use extreme restraints because of this.

I paid the over night shipping rate… guess what, it’s not coming overnight. What’s the point of paying the highest shipping rate to have package delivered the same time if I hadn’t paid for it to be delivered overnight?

Excellent customer service and product. Very satisfied.

I’ve ordered several times from extreme restraints and I love it. I is to be heavily invested into Adam and Eve but they always left me wanting something more. Extreme restraints definitely is more, in a good way. This most recent transaction there was an issue with shipping and the process to get this resolved was extremely easy and pleasant. Thank you!

The website is easy to navigate (thankfully!!!) and the products available are good quality. Wyatt has helped me a few times and he’s just so friendly and eager to help! Do whatever you guys need to do in order to keep him happy! Good customer service reps like Wyatt are a treasure!!

Araceli and Wyatt were absolutely amazing! Very kind and accurate!

I was treated very polite at customer service.

Araceli is an excellent customer service representative. She is truly helpful, understanding and understands how to make the customer experience positive. every organization should have CSR's like her.

Always helpful customer service. Even found me a discount. Thank you.

Wyatt was very helpful. Immediately fixed the problem. Excellent customer service. 5/5 would recommend contacting if you have a problem.

Wyatt is absolutely wonderful. Very friendly, and great to talk to, his help made my order go through quickly and smoothly for me.

Wyatt made what could have been a challenging situation very easy. His professionalism and pleasant personality are second to none. He is definitely an asset to your company.

Araceli was very helpful with applying return credit, thorough and efficient!