Extra Karte Reviews 

7,952
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

My schufa was very good even i have two credit crads with limit more than 7000 euros and you guys are giving me only 500 euro credit limit. One more thing you guys are charging high fees on the name o... See more

Company replied

Rated 5 out of 5 stars

The application process was smooth and and clear it won’t take more than 15 minutes to finish application process. I have received 1K € credit at first. Then they will extend as per transitions. Thank... See more

Company replied

Rated 5 out of 5 stars

One of the best card's in Germany,no talking,no misunderstanding,you need extra money you have EXTRA CARD, simple, only thing don't mess up the help that is given.keep it up the good work.

Company replied

Rated 5 out of 5 stars

The best customer service I've received from a German company. Everyone speaks fluent English whilst not making you feel 'bad' for not speaking German. The downside is the starting limit. Th... See more

Company replied

Company details

  1. Financial Institution

About Extra Karte

Written by the company

Die Extra Karte Kreditkarte ist für alle gemacht, die Wert auf Komfort und Flexibilität legen. Ausgestellt von der Bank DiMare Limited, einer vollständig lizenzierten Kreditinstitution, die seit ihrer Gründung im Juni 2009 vertrauenswürdige Finanzlösungen anbietet, verbindet die Extra Karte finanzielle Freiheit mit der Sicherheit einer erfahrenen Bank.

Ob zur Verwaltung alltäglicher Ausgaben, zur Planung größerer Anschaffungen oder für flexible Finanzlösungen – die Extra Karte ist für Sie da. Mit wettbewerbsfähigen Zinssätzen, ohne versteckte Gebühren und einem unkomplizierten Online-Antragsprozess ist der Einstieg kinderleicht. Unsere benutzerfreundliche App ermöglicht Ihnen eine Echtzeit-Kontrolle, von der Ausgabenverfolgung bis hin zur individuellen Limitsetzung. Erleben Sie eine Karte, die sich Ihrem Lebensstil anpasst und genießen Sie die Sicherheit einer vertrauenswürdigen Bank.

Beantragen Sie die Kreditkarte

Flexibel, Sicher und Sofort Verfügbar!

Written by the company

Morgens beantragen und mittags schon shoppen.
Genießen Sie attraktive Zinssätze, flexible Rückzahlungsoptionen und eine schnelle, einfache Online-Antragsstellung mit praktischer App-Verwaltung – sicher abgewickelt durch die lizenzierten Finanzexperten der Bank DiMare Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.4

All reviews

(7,952)

3,791 reviews in the last 12 months

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Rated 5 out of 5 stars

It is a good credicard

27 January 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 2 out of 5 stars
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

es tut uns leid zu hören, dass Sie mit unserem Service nicht zufrieden sind.

Falls Sie Ihre Karte immer noch nicht erhalten haben, können Sie über die Extra App eine neue Karte anfordern. Sollten Sie weitere Unterstützung benötigen, erreichen Sie uns unter support@extrakarte.com. Für weitere Informationen besuchen Sie bitte unsere Website unter www.extrakarte.com.

Wir sind gerne für Sie da, um Ihnen weiterzuhelfen.

Freundliche Grüße

Ihr Extra Karte-Team

Rated 5 out of 5 stars

that is very good

that is very good

20 January 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

I haven’t regretted using this card

I haven’t regretted using this card, especially their customer service, they are very nice and friendly. The card works perfectly, thanks once again.

27 January 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

I love it

I love it. It was easy to process it.

27 January 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Super 0 tolrent ...with coutmer…

Super 0 tolrent ...with coutmer facelity.

13 January 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 3 out of 5 stars

I give 3 star because a little limit I…

I give 3 star because a little limit I have

13 January 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are sorry to hear that you are not satisfied with your credit limit.

We understand that a lower-than-expected credit line can be frustrating. We would however highlight that the Bank is required to determine the credit limit based on the outcome of an individual assessment carried out in accordance with strict legal requirements. This is to ensure consumer protection and responsible lending practices.

Notwithstanding the above, the good news is that we actively review accounts, and your credit limit can be reassessed after just a few months. It's important that you avoid going over your credit limit, ensure you always make at least your minimum monthly payment on time and keep your data updated.

In case your limit has been increased, you will be automatically informed by email. If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.

We’re committed to assisting you further.

Kind regards,

Your Extra Karte-Team

Rated 5 out of 5 stars

its first time Im happy

its first time Im happy

29 January 2026
Unprompted review
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Sehr schön.

Sehr schön.

13 January 2026
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte Team

Rated 5 out of 5 stars

Easy to apply with good customer service

Easy to apply with good customer service

6 January 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We would like to thank you for your positive feedback, especially regarding the simple application process and the good customer service. We are pleased that we were able to offer you a good service.

Thank you for taking the time to rate us.

Rated 5 out of 5 stars

Muhammad atif

Muhammad atif

25 January 2026
Unprompted review
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte Team

Rated 5 out of 5 stars

The best customer service I've received…

The best customer service I've received from a German company.
Everyone speaks fluent English whilst not making you feel 'bad' for not speaking German.

The downside is the starting limit. The unrealistic and misleading 'up to' starting limit of 4000€ seems to be non realistic as everybody seems to get 200€ max.

The app is basic yet simple and easy to navigate, and payment are instant.

24 January 2026
Unprompted review
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are very pleased to hear that you are so satisfied with our customer service. Thank you for taking the time to provide feedback.

If you regularly use your card, avoid going over your credit limit and ensure you are making at least your monthly minimum payment on time you could, subject to the outcome of the individual assessment carried out for this end, be eligible for a credit limit increase..

We hope you continue to enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Super immersive super

Super immersive super

22 January 2026
Unprompted review
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

wir freuen uns, dass Sie mit unserem schnellen Service zufrieden sind und Sie Ihre Karte zeitnah nutzen konnten. Danke, dass Sie sich die Zeit für das Feedback genommen haben und wir wünschen Ihnen gute Einkäufe mit Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte-Team

Rated 1 out of 5 stars

Card never delivered

6 January 2026
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

es tut uns leid zu hören, dass Sie mit unserem Service nicht zufrieden sind.

Falls Sie Ihre Karte noch nicht erhalten haben, können Sie über die Extra App eine neue Karte anfordern. Sollten Sie weitere Unterstützung benötigen, erreichen Sie uns unter support@extrakarte.com. Für weitere Informationen besuchen Sie bitte unsere Website unter www.extrakarte.com.

Wir sind gerne für Sie da, um Ihnen weiterzuhelfen.

Freundliche Grüße

Ihr Extra Karte-Team

Rated 5 out of 5 stars

Quality of customer service

Excellent customer service. The staff is trained to address customer needs and they do it perfectly.

30 December 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Best Service

Best Service, I am happy with my Extra Credit Card.

23 December 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Im happy with all services

Im happy with all services

30 December 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

I liked the service

23 December 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

It was good and easy to use

It was good and easy to use, hopefully i have a chance of getting or increase my limit.

16 December 2025
Extra Karte logo

Reply from Extra Karte

Sehr geehrte Kundin,

wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben.

Wenn Sie Ihre Karte regelmäßig nutzen, Ihr Kreditlimit nicht überschreiten und Ihre monatliche Mindestzahlung pünktlich leisten, abhängig vom Ergebnis der hierzu durchgeführten Einzelprüfung, können Sie möglicherweise Anspruch auf eine Erhöhung des Kreditlimits haben.

Wir wünschen Ihnen weiterhin viel Freude bei der Nutzung Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte-Team

Rated 4 out of 5 stars

Extra Credit Card is very easy to use

Extra Credit Card is very easy to use. The payment through the app and checking the bills are very convenient."

23 December 2025
Extra Karte logo

Reply from Extra Karte

Sehr geehrte Kundin,

wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte Team

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