Express Bank Reviews 

5,943
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I tried ordering an iPhone from Telmore and applied for financing through express bank. I went through the application process and was rejected. This does not make sense to me as I have 17.000 DKK l... See more

Company replied

Rated 5 out of 5 stars

Tak for en gnidningsfri oprettelse. Jeg I needed a new phone and very glad I could borrow the money to buy this amazing piece of machinery thank you for making dreams possible! ❤️

Rated 1 out of 5 stars

I was twice rejected for a loan, by Express Bank. I had requested for the minimum amount (10000 DKK), and they called me, after a few days. We had a good conversation about my expenses etc. I was as... See more

Company replied

Rated 5 out of 5 stars

Everything was done smoothly, clean and fast. Very helpful and friendly personnel. I had a great experience :=)

Company details

  1. Bank

Written by the company

Express Bank er en online bank i Norden med mere end 35 års erfaring. Siden 2024 har Express Bank været under afvikling, hvilket betyder, at vi i dag, kun betjener og holder åbent for eksisterende kunder. På vores hjemmeside kan du læse mere om beslutningen.


Contact info

3.1

Average

TrustScore 3 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.1

All reviews

(5,943)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

My boyfriend tried to buy a phone

My boyfriend tried to buy a phone, we applied for buying it for 24 months and we got rejected, we called to see why. But they couldn't give us a reason, just that we are rejected. Even if we have no debts or anything like that

10 June 2021
Unprompted review
Express Bank logo

Reply from Express Bank

Hej Medrea,

Tak for din anmeldelse via Trust pilot.

Vi er kede af at høre, at I har haft en utilfredsstillende oplevelse hos os.

Derfor vil vi meget gerne undersøge sagen nærmere og har forsøgt at kontakte dig uden held.

I er meget velkommen til at kontakte vores kundeservice, så vi kan forsøge at hjælpe jer.

Med venlig hilsen

Anne
Express Bank

Rated 1 out of 5 stars

Customer service! Not Found!!

Wasting time for almost a month and I had to do all the contacts and coordination between Expressbank and Bauhaus. Then, what you suppose to do?

2 June 2021
Unprompted review
Express Bank logo

Reply from Express Bank

Hej Hoomann,

Mange tak for din anmeldelse via Trustpilot.

Vi er kede af at høre, at du har haft en utilfredsstillende oplevelse igennem Express Bank og vores samarbejdspartner.

Vi er derfor igang med at undersøge sagen nærmere.

Med ønske om en god dag.

Med venlig hilsen
Anne
Express Bank

Rated 5 out of 5 stars

Easy

Easy, understandable and accessible application. Quick response and dispatch.
Easy and straightforward to get the loan through and super service from your team of .. Very satisfied .

23 March 2021

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