Expomural Reviews 84

I read the reviews after I ordered social fingers crossed the mural from order to delivery was 1 month it turned up in plastic and inside a box and was undamaged the backing was very sticky I put it up on a painted was without problems there is a over lap on each piece so you can cut through the 2 or leave it over laped I left it over laped as the seam can't be seen when I stood back and looked at the mural I was very impressed the picture quality was very good and over all I was very happy

Not bad. I read the reviews beforehand and was afraid of the quality of the product, but I am pleasantly surprised. Our photo wallpaper is sticking to the wall perfectly, we could readjust it several times and the adhesive still works. We only cleaned the wall with degreaser beforehand. The picture is of good quality. It was not super difficult to do (except in corners), but it's definitely not a one-person job.

Points for improvement:
- I first picked a picture with insuffucient quality, which they only told me by e-mail after payment - it would be more honest to have me pick another picture and then let me pay.
- The instructions are really bad, the video is unclear and I had to read how it works in the FAQ.

Sadly I have to agree with all the 1 star reviews. It took 15 days for my order to arrive, and when it finally arrived, it was completely damaged. They had sent it poorly package, so all murals was scratched, greasy, bent and damaged. When I contacted them to complain, they did not respond to my e-mails. Money out the window ;( Do not buy from them!

Giving 1 star as 0 is not possible. Mural looked good but didn't stick to the wall - it started peeling off on all sides but the middle stuck so well it pulled the paint off the wall leaving a major repair required. No response to emails etc. so I'll be doing a credit card chargeback.

No response to emails, payment taken. No refund, no order.
Avoid.

I wrote them 3 emails because my product didnt arrive in the last months. They didnt even answer me!

We ordered some prints for our halloween event. All looked great in the proofs but when they arrived they were all the wrong sizes and half the images were cut off. They ignored an email asking for them to send the correct stuff and then after halloween theyve ignored several emails asking for a refund as the prints were useless to us. Avoid.

Great quality print. However the adhesive backing means it is extremely difficult to hang, it sticks to itself and the wall making it virtually impossible to correctly line up one piece with the next.

The instructions are quite useless and the video is just useless, poorly lit, unfocussed and impossible to actually see what is going on.

Customer service post sales is really bad.

Terrible company, no customer service, do not pay express delivery as the options do not change the service provided but be willing to wait more than a month if it actually gets delivered.

It would be better to avoid them

Contacted these scammers numerous times only to be told it's on its way, giving fake tracking numbers. All communication is via their web chat, none by actual email. If I could give minus stars I would. I have paid £79.+ £10 for express 2 day delivery, 3 weeks later still waiting.
UNDER NO CIRCUMSTANCES, DON NOT USE THESE FRAUDSTERS.

Terrible. I continuously send them the link to their own website that has the photo to be used and they continuously ask me to send them a photo.
I asked for a refund after 10 of those (nearly automated sounding) mails and they said (via an email partially in spanish and slightly less automated) that two weeks have past. No refund.
Mucho gratias for the rip off señor. No phone ... for some months they write they are organizing that (on their website). The website is organized and oriented to be a cash cow for them first and foremost. I am at pains to see a good (and real final) product implemented on the wall of their many (likely frustrated) consumers (in all of europe) that results from any "murial" that might or might not be outputed from this company.

My mural is absolutely amazing. My perfect image of bliss printed for me to fit my full wall. I love it. Thank you expo mural, other prices I got just were not anywhere near affordable for me and I would of had to get it in bits and pieces anyway. What you've done for me is perfect at such a great price. Thank you

The company is clearly a scam, taking advantage of the fact that by selling personalized objects it is not so easy to claim when something goes wrong.
They send a product that does have the HD quality that they promise, in my case the vinyl arrived crushed.
They don't even bother to protect it because they don't care how it gets to you.
I sent photos to show the damage and they said that those wrinkles would go away when vynil was placed, which was not true. They did not refund my money or sent me a reprint since they stated that they could not see any defect in the pictures I sent (they also told me that the wrinkles they saw in my Photos would go away when placing it, so... if first they said they dind not appreciate any defects, why did they tell me about wrinkles that would go away when placing the vynil?).

On the other hand when you receive the product they ask you to review and open the package before accepting it in case its damaged, something that nobody does to avoid wasting the delivery person time. This is a way they have to never take responsibility for anything. It's the perfect scam, low-priced products that no one bothers to claim, and because they are personalized, they don't come under many buyer protections. Vinyl that I personally have thrown away.

Waiting time was a bit frustrating, it's a bit misleading when you pay for quick delivery and find out it's coming from Spain and gets delayed in customs.
The sticky back method is not easy, I can see a lot of these being trashed, mine nearly ended up in the bin when it folded back on itself but I salvaged it and very happy with the final result. Trouble is it's an expensive learning curve doing your first one if you get it wrong. I see a lot of reviews saying poor image quality but unless you have a massive resolution image then it will always suffer at a large size, it is what it is. I would get one again but prefer to get a normal wallpaper type one, much easier to put up.

Micky mouse company run by Goofy Rubbish service rubbish quality rubbish rubbish rubbish that’s where it ended up in the bin. Customer service do not accept responsibility that their product is rubbish.

Disgraceful company
WARNING do not buy from this company you WILL be disappointed
I paid for a mural made up of pictures of family members.
AFTER paying I later got a message to say picture quality was to poor , no where did it explain required quality.
I sent original quality pictures
Still not good enough.
I have tried around 6 times asking to be refunded, each time their replys have been in Spanish with a different Ref number.
Lost my money as paid with debit card.
This company are fraudulent

I honestly wish I could give this review ZERO stars! I ordered a mural on the 5/5/2021 and paid for it using PayPal (thankfully). By the 9/5/2021 I received an email saying that my order had been shipped and would be delivered within 48 hours. Those hours pass, nothing is delivered. Then on the 12/5/2021 I receive another email from them saying that I need to pay for my order before they can ship it to me?! I reply using their messaging method on their website saying that I had already paid the full amount and that I had checked my bank account which showed that I paid the full amount. No reply. Then my husband came across reviews on the company, all bad reviews, all having had similar or the same issues as us. Instantly I contacted PayPal and opened a case with them to get my money back. I'm absolutely appalled that this company is still allowed to trade. Do yourselves a favour and find a trusted company. Thankfully I paid using PayPal but not everyone has been so lucky and have lost their money to these scam artists

Please save your money . Do not use this company. There are far better. To be fair the image I eventually received was good. However, the adhesive isn’t fit for purpose. So it literally just peels away from the wall and bubbles.

Wish I’d seen these reviews before buying from these cowboys. Worst customer service ever, actually non existent. I’ve requested a Refund via their weird website but not holding my breath, it’s impossible to actually speak to anyone or email them, it’s all automated responses. Please don’t waste your money, chose a trusted company!

Horrendous service, please do not use this business, the 70% offer IS to good to be true, the mural came late, blared and very dark.. I have sent numerous emails to complain, they have now stopped communicating, I gave them a weeks warning that I would be adding reviews unless they answered my mails.. I heard nothing
DO NOT USE THEM - I wish I had read your reviews before I placed the order