Great prices and customer service
We ordered a treadmill belt and platform. We needed to contact customer services and they went above and beyond. Would not hesitate to order again from them. Thank you.
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We ordered a treadmill belt and platform. We needed to contact customer services and they went above and beyond. Would not hesitate to order again from them. Thank you.
I placed a phone order for new running belt for a Bremshey treadmill. I was warned before ordering that the coronavirus pandemic had increased the lead time to 7-10 days. It arrived day 9, probably a better belt than the original, the correct size, easy to fit and adjust. I'm unlikely to need another but, if I do, I will use these people again and will recommend them.
Worst company ever. Unorganized, changed my delivery date three separate times. When confronted they just return your money and stop communication. Zero customer service, I would rather pay double for equipment then deal with this company. My advise is to shop elsewhere. Learn from my mistake.
Ordered some cross trainer lubricant and it arrived very quickly. Excellent service
Ordered treadmill oil on a Monday, it arrived on Thursday, great service, fair price, slight email mistake on my part over confirmation email, talked to a nice guy(Sam) who immediately sent it to my new address.
Overall, trustworthy company that I would use again for spares.
The only slight downside is the viscosity of the oil is very thin compared to the original oil you get with a new treadmill.
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