ExoClick Reviews 

388
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Give Me My Earnings if there is 0 star i will probably give it to you They claimed there were “traffic quality issues” and accused me of violating Clause 5.4 of their Terms. However, I am 100% c... See more

Rated 1 out of 5 stars

Why does ExoClick let you waste days creating campaigns, doing full setup, and even show “account verified,” then the moment you transfer money they shut the account down with no explanation? What’s... See more

Company replied

Rated 1 out of 5 stars

Exoclick's payment options are limited to niche options for publishers based in the United States. I withdrew $168 from my account via AVAX coin and have been unable to get my funds out of the Ava... See more

Company replied

Rated 5 out of 5 stars

I advertise as an affiliate marketer on here and I can say their customer service is top notch! They respond quickly and are very helpful, so if you are beginner, you can count on their expertise, eve... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

ExoClick is an ad network serving 8 billion daily geo-targeted ads to a global network of 65,000 publishers. Bid via our self-service platform or programmatically. +20 ad formats: Video, Push, Pops, Native, Banners, Email Clicks. Deep targeting, automation tools and 24/7 Customer Success Managers and Compliance Specialists. LEGAL NOTICE: ExoClick aims to offer a secure and clean network to both our Advertisers and Publishers, which is why our rules and requirements are shared transparently and clearly in our Guidelines. This means that Publishers are well aware that after sending non-organic traffic they will not receive the payment generated by this type of traffic, as we have to compensate the affected Advertisers, as well as terminate the relationship with the Publisher by closing their account. Consequently, ExoClick reserves the right to pursue any required legal action against those Publishers who, despite breaching our Guidelines and, possibly, violating third-party rights, decide to leave negative reviews about us with manifestly false information that is likely to mislead the audience and, ultimately, to damage the Company's reputation.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

388 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(388)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

A REAL BIG COMPANY SCAM

A REAL BIG COMPANY SCAM! STAY AWAY!
We Just joined ExoClick because we seen a lot of reviews in internet, and wee tried to monetize from this.
Result: Ban of the account before the payment with no possibility to appeal.
We do have a big site with all bot securities but it doesnt matter, this site is a scam, they just pay for fake reviews here on TrustPilot, i also reccomend to Trustpilot to review much better the "5 star review" here on this page, faking,scamming this is all what they do.
A REAL BIG COMPANY SCAM! STAY AWAY!

UPDATE: They say to wrote to their mail to say you a second time that you are perma-banned for any reason that they cant tell you, this is your way to work Exoclick? I wish all Advertiser will quit this platform and trustpilot make a check of all review here

23 October 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello,
Thank you for your review. If your account with us has been closed by our Compliance Department, it is due to a violation of our Guidelines: https://www.exoclick.com/guidelines/. To fully clarify the situation of your account, please contact us at help@exoclick.com.

Rated 1 out of 5 stars

Pay Attention to the Negative Reviews

Please pay attention to the negative reviews of this company! You don't want to end up with an experience like ours. This company will let you in with open arms and try to help you to make money. Then once you have made them enough money they will turn around and stab you in the back and take all of your earnings. I was working with ExoClick for almost a year and I was really doing well with them. Then all of a sudden without any warning they closed my account and banned me. I did absolutely nothing wrong. I wasn't spamming and I wasn't breaching the TOS. They have failed to provide any proof that I was doing something wrong.
"Please note that we do not enter into discussions about the checks we carry out, or what prevented you from working with us."
Just please listen and pay attention to all of these negative reviews. They are justified, this company is absolutely scummy and they will scam you! ExoClick, I told you so, here it is so bring it on!

21 October 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello,

Thank you for your review and yes, we are always doing our best to assist our customers with everything they need.

But working with ExoClick, like with any other company or ad network, means that security requirements have to be respected. If your account has been closed by our Compliance Department, it is due to a violation of our Guidelines: https://www.exoclick.com/guidelines/.

To fully clarify the situation of your account, please contact us at help@exoclick.com.

Rated 5 out of 5 stars

ExoClick is the best ad network for me

After a few years of being a publisher on the ExoClick network, and they always pay my earnings on time, without any hidden cost cuts.
I have several websites, and all of them use ExoClick on each of my websites.
Just one word for this ad network, ExoClick is the best.

18 October 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Thank you for the feedback! For any further assistance, do not hesitate to contact us 24/7.

Rated 1 out of 5 stars

Exoclick Payment Is Daylight Robbery

Exoclick was kinda okay before they changed the payment facilitators by kicking out PAYPAL despite massive protest from their users... they held my payment for 7 months and when they finally paid, they charged $50 extra for wiring that little bit of money.
Right now, you can only use scammer like PAXUM or you may ask for bank wire that will cost you at least $50 extra.
This is one arrogant network that doesn't deserve any support... I will leave soon. STAY AWAY

UPDATE: Exoclick claimed the $50 extra they robbed from me for wire payment is taken by MY bank -- Exoclick is LYING thru their teeth.
I have informed them and they have checked with their bank -- they knew the fees were robbed by THEIR BANKS!
My bank has confirmed they have deducted only $17.50... The rest if robbed by Exoclick's bank... because Exoclick is using some small local bank based in some spanish sheethole that do not have international bank. That's why their little bank gotta use another bank as middleman... Exoclick do not have a way to pay you without robbing you an arm & a leg... You have been cordially warned.

21 September 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Thank you for your review!

We have been able to locate your account with us and we would like to reconfirm here the information sent to your email address in September : we do not apply any charges to our publisher payments.

 Kindly check the fully transparent payments information here: https://docs.exoclick.com/docs/faqs/publishers/earnings-payments/payment-options-timescales/ . 

As we mentioned in the email, the fees have been applied by your bank and this is something we highly recommend you check with them. 

If you need our assistance, do not hesitate to contact us 24/7 https://www.exoclick.com/contact/.

Rated 1 out of 5 stars

exoclick official scam

I have several accounts in exoclick, all of which are in use, and suddenly they are all closed for me, and the words "unsatisfactory experience" are displayed. The balance in the account has not been refunded for a long time, and dishonest business will not last long, everyone must be careful!

21 September 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello,

We are sorry to hear that our emails with the full details did not reach you, but we can confirm here that your accounts with ExoClick have been closed due to a serious violation of our Guidelines : https://www.exoclick.com/guidelines/. In addition, we confirmed in the same emails that all the funds have been returned to your bank account. 

Should you want to get more information on the accounts closure reasons, do not hesitate to contact us 24/7. 

Rated 5 out of 5 stars

Great customer service

This is my first time with Exoclick and I am very satisfied with their service. They welcomed me and provided their support during my campaign. They answered all my questions and they have excellent customer service. They gave me great tips to improve my campaign.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

BEST Platform to Monetize your Traffic! 💸💸💸

I have tested many trusted and well-known different platforms to monetize the traffic of my website, but I must that none of them can compare to ExoClick.

The platform is not only intuitive and easy-to-use, but also provides you with great revenues if you are capable to maintain a your traffic clean and with decent volumes.

On the top of this, the always pay the correct amounts in time!

However, the most valuable resource they got is their Customer Service, who are amazing and knowledgeable professionals!

25 August 2022
Unprompted review
Rated 1 out of 5 stars

They stop answering after you put your…

They stop answering after you put your money and you can't log in. Be careful!!! They don't give your money back. SCAMMMMM

11 August 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello Karina,
Thank you for the review.
We have tried to locate your account on our network, but there is no information related to your name. If you have an account with us, we would appreciate it if you could email us at help@exoclick.com to clarify the situation.
Please be aware that we have a transparent refund policy added to our Terms and Conditions and we always refund the remaining balance to our customers. Please email us and we can provide you with the payment proof if your account was closed due to a breach of our Guidelines.
We look forward to hearing back from you soon!

Rated 1 out of 5 stars

I decided to trust ExoClick because of…

I decided to trust ExoClick because of these reviews but only now I see that that all the bad comments get deleted from the company. I just got scammed hundred € from them. They make you think you’re good to work with them until you put your money and they reject you and you can’t log in anymore. They of course start the refund process but keep a percentage😂call your bank to cancel the way I did. I prefer to laugh about it. Please don’t do the same mistake as me

11 August 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello Laura,

Thank you for the review, however we do not apply any deductions on the refunds processed.

Could you please email us at help@exoclick.com to review your account data ( we can not locate any account linked to your name) . We would be happy to fully clarify the situation of your account!

Rated 5 out of 5 stars

Quick responses and polite…

Quick responses and polite communication, very important these days.

6 August 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello Konstantin,

Thank you for your review, it is our pleasure to provide the best possible assistance and to know that our Clients are satisfied with our services.

Rated 3 out of 5 stars

GOOD NETWORK ADVERTISING

more terror. forced to replace ad code with bad traffic reasons.

23 July 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello Deky,

Thank you for your 5 star review! It is great to know that you are satisfied with our network!

Rated 1 out of 5 stars

Exoclick will steal your money

If you want to get ripped off and lose money, join exoclick.
I had already seen many users reporting that they are scams, but I decided to give it a try.
I can't speak English so I'll use google translator.

I had an old account and I decided to activate it again and use my sites with them to test.
In less than 10 days I won 33.40 US$ that had the invoice closed on the 29th, but they didn't pay on the 30th.

They claimed in the email that they had issues and deferred my payment to 06/06/2022 which was not paid and was pending.
After I complained about the delay and said I was afraid they were scams and only after I complained did they pay.

However, on the 6th, a new invoice was generated and they started to owe me a new invoice of 36 dollars that I had to pay on 06/12/2022, because every 7 days your earnings turn into an invoice that had to be paid when it reached the limit.

But yesterday 06/10/2022 they sent me an email closing my account for no reason, they just didn't say the reason and they deleted my data and didn't pay the invoices they owed me, because in addition to the invoice on the 06th, the invoice that would be closed on the 12th was also closed, that is, they blocked my site owing me an average of 55 US$

So if you think about joining this network, know that you will be robbed and deceived. They will delete your account for no reason and they will swallow your earnings, they will take advantage of your hard work, they will lie to you and you will not be able to resort to anything.

Beware of this fraudulent network called exoclick.
I would never waste my time writing this text if I told a lie.
They only pay selected sites while scamming others.

8 July 2022
Unprompted review
Rated 2 out of 5 stars

Very fast response support team

Very fast response support team, but to be annoying as a publisher the team from time to time sending email for warning or threaten of reject our site because 1 or 2 ad place have lower CTR, as a common sense it is not possible to have all high performance with all ad places especially for someone now yet developed, I really appreciate that they can spot it out and let me know, but can you remove the threaten, I do not not want to work with you with fear of when I will be kick out, I wonder if you send the same we might reject your site to the big fish publishers. so be professionally on that . just think how do you feel if you are in my shoes, besides the emails are sending in templates, same tips all the time, so how can I solve my problem if you just send me the template all time.

1 July 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Dear Publisher,
First of all, thank you for your detailed feedback.
We want to clarify that this is a standard process we follow to ensure that all the traffic within our network provides the best possible performance to our Advertisers and to our Publishers.
Please, bear in mind that having an ad zone with low CTR is worthless in terms of eCPM, as it will have a negative impact on the global results of your website which, in the last instance, will also affect the revenue you get by monetizing the traffic of your site.
Also, we want to clarify that we provide multiple suggestions in order to fix these types of issues so please, do not hesitate in contacting us should you have any doubts about how to increase your CTRs and we will be pleased to help you with anything you need.
We will be looking forward to hearing from you.


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