EXER Rent A Car Reviews 

I'm sorry to inform you that I have never in my life been treated so disrespectfully by a company that I gave my money to as your company.
It started with the fact that there was no one at the airport to pick us up and it took me over an hour and four phone calls to finally find out where I could pick up the car. At the Exer station, I had to wait for about half an hour and then was given a dirty Dacia Duster car. When I drove off to pick up my family from the airport, I noticed the car had great trouble getting up the hill and there was also a piece of coating hanging loose near the pedals that really hindered me while driving.
I picked up my famly and drove back to the station to mention this to the Exer employee. He said there was no other car available and said he could only remove the loose coating. He also suggested I used the clutch incorrectly and that that was the reason it had trouble getting up the hill (for your information, I have driven manual cars all my life)
I said the car was really not okay but the employee again said there was no other car available and if I wasn't happy I should call the manager. I said he should call the manager and told him this was bad customer service but he said that's all he could do.
I decided to give it another try but even in first gear, the car could not get up the hill. I went back again and told the employee the car was really NOT okay and that we needed another one. In the mean time, a red warning light was also lit on the dashboard.
The employee then said he would call the manager. After about 20 minutes he said he could give me another car but it would cost me €280 extra. I told him this was absolutely unacceptable as I had paid for a car and the company should provide me with a replacement car at no extra cost since they gave me a broken one. While I was waiting, I noticed two couples getting a free upgrade and mentioned this to him but he wouldn't listed and said the manager would be there in about half an hour and I should talk to him about the situation.
After one hour of waiting(!) the manager still wasn't there and he said we just had to wait and he would call the manager again and if we weren't happy with it we could always cancel.
Since I was so sick of this unprofessional and downright disrespectful treatment I said I would pay the extra cost just to be able to finally get out of there.
Some other customers who were also there waiting asked me what was going on and I explained them the situation since I was no furious with this situation. Your employee then simple said in a very condescending way to them that he drove the car as well and there was nothing wrong with it. He then even had the nerve to accuse me in front of the other customers of not having paid the deposit while I paid that already an hour before that!
Even when I showed him the statement from my credit card he went on to check everything on his terminal before finally admitting that I already had paid it.
The only reason I agreed to paying the extra amount for the other car was that I knew I would not be able to get another car on such short notice and that it would take 7 to 10 days to release the deposit. I would then not have enough on my credit card to even get another car!
Any decent, bona fide car rental company would have given me a free upgrade to another car as the car I was given was clearly broken. But instead, I was treated very disrespectfully and not even offered an apology for the whole situation. This treatment is absolutely unacceptable and gives me the impression that Exer is not a trustworthy company at all. The treatment we were given displays a clear lack of professionalism and is not worthy of a decent company.
Exer should at least have the decency to refund me the extra €280 for the upgrade as it was not my fault that the car I was given was broken. I feel robbed and treated very unfairly and I want an answer on how you will address this issue.

Very friendly staff. Was a bit worried that having to collect the car off-site would be difficult arriving late into Rhodes airport, but the shuttle service was great, and the staff were friendly and efficient.
Dropping the car back was again an easy, fast service with no stress. Just what you need at the end of a holiday.

Car was pretty cool (Audi with good engine for traveling up and down thru the Athens roads), full of scratches but I don't mind (it's better to take as many as it is possible of pictures when you pick up the car to avoid any troubles later). All people from the company were very kind and nice, taking the car and returning went smooth without any problems or delays. Price was a bit higher than I pay usually in Athens but still all was good and I am not afraid to use this company again in future :)

It was not our first time in Athens.
We rented a car with Exer in 2023 and were selecting between different providers 2 months before our trip. We read many reviews from other travelers about various companies. I have 25+ years of driving experience with a spotless accident history. I could not believe in all these 700+ euro deposits for any car. We started our negotiation with Exer and agreed to have a full insurance package + a small deposit.
We rented a car from August 12 to August 22. The shuttle service was great, customer service was good. We even got a bigger car for the same price. We got a new tidy car - nothing to complain about.
When we returned this car everything was also fine: quick check and the unlock of the deposit.
I will definitely choose Exer company next time.

We were initially provided with a car larger than requested. We were told that they would need to exchange it after a week. That car lasted about 10 minutes before we gad to return it to the depot due to a fault. They exchanged the car for a smaller car and said they would email the paperwork but we never received it. The car was initially ok however when we went to fill the car with fuel as it was given to us with a third of tank the petrol inlet was damaged and we were unable to insert the fuel nozzle. On contacting Ever they were unhelpful and unsympathetic. Basically we had to sort it ourselves. Poor service and poor quality cars

The car was a Citroen not the Toyota that was being advertised, but that is not my reason for rating 2 stars instead of higher. I have still not received my deposit back. I did write to the Catalonia Hire centre to ask why it was taking so long but have not heard back from them.

The people at the desks where very helpful and helped us sort out transfers when our flight was delayed with no hassle. Also quick to hand back the car and a quick transfer back to the airport. Also quick to transfer the deposit back on to my card. Not the cheapest and the car was mediocre but it was the peak season to be fair. Would still recommend because of the good hassle free service.

Besides of no transfer from the airport, the wrong category car, extra costs for speeding and a very arrogant person at the desk, was the transfer back to the airport good. This was the last time that we rented a car at your company. It is no problem for me to pay for what I did wrong, but get money out of my pocket this way is totally wrong. The guy at the desk had one job as far as I know and that is try to get as much money at the most arrogant way from the client and never listen to what he had to say. After contact with the headoffice of Exed cars, they decided to pay me the money for speeding back. Thanks for that.

Don't trust this company.
It was terrible, because they didn't accept my international insurance (black credit card).
The rental Price was $259.50 I needed to pay for other insurance - $295.93 (Total
$555.43).
The rental service is provided by a subcontractor named "RJ CAR Rental (5780 Hoffner Ave, Orlando FL)"
Very sorry about this company.

Nice friendly service near Bodrum Airport and relatively new car. Returning the car was simple and got dropped off to the Airport.

Great service, good car

We booked a car online. When we pickup the car we have to pay more to get the car. In the internet they didn't mention anything about the insuranse we have to pay 140euros more to get the insurance for the car. There wasnt even any option to get the insurance straight from exer, only the insurance from discovercars. So people will take the insuranse from discovercars because everybody wants to have somekind of insurance to protect their back. So dont take this insurance from discovercars, take the insurance straight from exer!!!

Very good price, a nice and clean car and all the personnel of the company were very friendly and helpful.

My pick-up appointment from Kalamata airport was right on time. The service by the office staff that I was offered was quick and professional, while the car I was given was in a good condition. I am quite happy and I will use again Exer.

Very quick in responding and high level of professionalism.

Great service. Easy communication, clear terms and brand new car.

Very Friendly and helpfull people and service. The car we hired was in very good shape. Next year we will book again a car bij EXER..

The woman who assisted us was very helpful and kind, everything was great. Although we had to wait some time, cause before us there was an annoying/disturbing client, she did her best to assist him, even tho they were totally rude to her without reason. Her “smile” during this encounter was not interrupted, which showed professionalism and she apologized for this incident (which was unnecessary!).