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Excess Telecom Reviews 533

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TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have had Excess for year now and I havent had any problems with them or their services. They offer Excess Perks and i think its just awesome. You have opportunity after opportunity to win prizes whi... See more

Rated 5 out of 5 stars

Excess Telecom is the best. Customer service update me when my account needs attention. They respond quickly and answered all my questions and treated me with courtesy and respect.

Rated 4 out of 5 stars

The only issue I have is the cost for a replacement phone. I elected this service because it's at a much discounted rate due to present financial hardships. Common Sense would say if I'm unable to aff... See more

Rated 5 out of 5 stars

Great Service and best of all its Free!!! This is a absolute great company and they have so many options when it comes to what type of phone or cell service that you maybe interested in, everyone has... See more

Company details

Written by the company

Excess Telecom is a trusted leader in delivering affordable, high-quality wireless and internet services, specializing in government-supported programs like Lifeline and the Affordable Connectivity Program (ACP). With a proven track record of connecting underserved communities to essential digital resources, we empower individuals through access to education, healthcare, and employment opportunities. Building on our success in the government phone program space, we proudly introduce Flex Mobile, our premium wireless brand that embodies our commitment to digital inclusivity and innovation. At Excess Telecom, we’re dedicated to bridging the digital divide and creating a more connected, equitable future for all.

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4.7

Excellent

TrustScore 4.5 out of 5

533 reviews

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Rated 3 out of 5 stars

I honestly can't say I like anything…

I honestly can't say I like anything because I have not received my sims card and am quite mad about it I keep receiving text messages telling me they going to discontinue my services well if you all would ever send me a SIMs card maybe I could use it you all don't seem to want to do your job and send the SIMS card but you want to text and aggravate someone to death about using it send my Sims card it's a bin about two and a half months here it is January 20th of 2025 and I signed up back around last part of November first part of December send send me my sims card

20 January 2025
Unprompted review
Rated 1 out of 5 stars

I been waiting for sim card since…

I been waiting for sim card since December 9 and it's January 17 customer service is no help how is this provider still in business with the US FCC.i only wish I had read the reviews before submitting an application.

16 January 2025
Unprompted review

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