Everything Branded UK Reviews 

2,882
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, proactive communication, and willingness to go the extra mile, making interactions smooth and stress-free. Many people highlight the excellent quality of the products, noting that items often exceed expectations and designs come out well. The ordering process is frequently described as efficient, with fast turnarounds and speedy deliveries, even for last-minute requests. However, some customers also noted significant issues with communication and customer service, reporting evasive responses, ignored follow-ups, and being hung up on. A few other people also felt that orders were mishandled, with instances of incorrect items being delivered or orders not arriving at all, leading to disappointment and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, proactive... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently praising the high... See more

Order

Reviewers highlight positive aspects of order, with many praising the helpfulness of staff and the quick... See more

Customer service

People report positive experiences with customer service, highlighting helpful, responsive, and professional... See more

Service

Customers generally report positive experiences with the service, highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

I found Everything Branded UK as I needed Flip Flops for customer giveaways, & Everything Branded went above & beyond from start to finish. Best price with postage, & Dos Mangio the business develo... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant process working with John Kane Bumanlang from start to end - we spoke over the phone, followed by prompt email comms and speedy delivery time. John kept us informed throughout and... See more

Company replied

Rated 5 out of 5 stars

Ordered branded merch for internal event from Isabel. She was super responsive throughout, even when the delivery could not be located at the hotel. She acted quickly and found the relevant delivery p... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,882)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service - Adrian

From start to finish, I instantly received my quote and had a tight timeline. Shoutout to Adrian for arranging everything so quickly and smoothly. Everything arrived on time. I’m so impressed with the excellent customer service and the fast turnaround.

20 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Dos has been amazing at making the…

Dos has been amazing at making the whole shopping experience seemless and answering my endless questions. Delivery has been prompt and the design quality is brilliant.

28 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 1 out of 5 stars

I was just hung up on by their staff

I was just hung up on by one of their reps. I had made multiple orders 3 months ago, guaranteed they could get my deliveries to me befor 2 trade show - they missed BOTH (1 month apart) and STILL I don't have my orders.

Over the past month I've tried to reach customer care by phone and email - 4 of each to be exact, and not ONCE were any of those returned. So while explaining this, I was hung up on - insult to injury so to speak. Do not work with this company.

22 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations and would appreciate the opportunity to learn more and make things right. Please feel free to contact us directly.

Rated 1 out of 5 stars

Terrible experience from start to…

Terrible experience from start to finish.

The items I received (towels and hats) were very poor quality and looked nothing like the pictures advertised. Unfortunately, these were meant to be gifts for a client golf day, which made the situation even more frustrating.

I raised a complaint over a month ago requesting a full refund, but I have been completely ignored. Each time I follow up, I am told to wait 72 hours for a response — yet no response ever comes. I have been chasing weekly for a month with no resolution.

Extremely disappointing product quality and even worse customer service. I would not recommend based on this experience.

24 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Sorry to hear this. We’d appreciate the chance to learn more and address your concerns—please contact us directly.

Rated 5 out of 5 stars

Dos managed my order and answered my…

Dos managed my order and answered my questions promptly. As this was a first time order, I didn't know what to expect, but I am delighted with my canvas bags. The printing is clear and bright and the size is just perfect too. Delivery was prompt and even though I wasn't in a great hurry for them, they arrived within a week of ordering. A great service and I will not hesitate to use this company again.

17 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 1 out of 5 stars

We've been waiting for 4 months to get some mugs right.

Ordered 250 mugs in January, received a proof with an incorrect artwork, recreated by them for some reason, not the original one we sent. They sent a new proof with the correct preview, but went ahead and printed the wrong one anyway. We couldn't use the mugs so they were collected by them. After another month of chasing them we are told the same style of mug will be in stock the following week for reprint. After 3 more weeks we are told they will be back in stock in June. After 3 more weeks of chasing we get to choose a different mug style. We get a proof and it's the same wrong one again. It is now nearly May we we still don't have any mugs or even a correct proof. All this time we've been polite and patient, but I think this is a bit ridiculous.

16 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We take all feedback seriously, but we do not see details of your experience here. We’d be happy to connect directly to better understand and address any concerns.

Rated 4 out of 5 stars

Speedy and friendly service.

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism perhaps is that the template of printable area could make it a bit more clear where in the printable area things needed to be to be where on the final product- would cut down the number of emails needed back and forth.

30 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the four stars! We’re glad you had a good experience and appreciate your support.

Rated 5 out of 5 stars

Lovely Service

Our business wanted to order lanyards in bulk - not only were the quality of the lanyards lovely, but Cameron Robertson helped me through the entire process giving me various options and valuable information that was really handy!

Thank you Cameron, I'm sure if we need anything more, we'll be back to EverythingBranded again! :)

2 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Individual Notebooks, Individual Service

We ordered some custom notebooks through Everything Branded and the process was very smooth and straightforward. We had plenty of support from Dos throughout who was incredibly helpful and promptly cleared up some confusion around the logo placement.
When the notebooks arrived they were great quality and fit the proofs exactly.

We'd definitely order through them again!

2 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 5 out of 5 stars

I recently placed a custom balloon…

I recently placed a custom balloon order with Isabel, and I couldn’t be happier with the experience. The balloons looked absolutely amazing—exactly how I imagined them, if not better. What really stood out was the delivery speed. I had explained that I needed them urgently, and they arrived even quicker than promised. Fantastic service, great quality, and very reliable—I would definitely order again!

16 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Amazing products & costumer service

The team is amazing, they helped me with my request, followed up and created a mock version of the products. What surprised me the most was the outstanding quality of the garments. We made 100 branded tote bags, and they look stunning. In particular, shout out to Isabel Edwards!!

19 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 5 out of 5 stars

I have been dealing with with Isabel to…

I have been dealing with with Isabel to arrange some unique tops for a stag do, she has been prompt and helpful throughout. Great service

16 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great service and product delivery…

Great service and product delivery (shout to Daniel who gave me fantastic customer service)

10 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Neck warmers as fast as possible

We enquired about neck warmers as give-a- ways but needed them quickly. Daniel was very helpful, he rushed through the artwork for us and came back with a great design. Easy payment followed and the neck warmers were with us within two and a half weeks. A few days before their EDD and in time for our event. Thanks for you great and speedy service. Graham from Run Breckland

20 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Daniel did an amazing job

Daniel did an amazing job! Very happy with the results, professionalism and speed of the delivery.

2 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, my contact Daniel Ogden was extremely helpful and made the whole process from artwork to delivery very simple. Will have no hesitation in using them again the next time I want any promotional material.

25 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Just speak to Isabel!!!

From start to finish, Isabel was great. Always responsive, helpful and kept me informed throughout. Through helping with the sizes of designs, and quality of items, nothing was too much trouble. You will not go wrong speaking to Isabel for your requirements. Will definitely be using again. If I could give 6 stars, I would! Thank you Isabel.

6 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 1 out of 5 stars

Disappointing and lack of accountability

Our order was delivered to an incorrect address, unknown to us. Despite multiple follow-ups from us, we were eventually given assurances that it was escalated
We were promised a full refund, but still haven’t received it and emails now go unanswered. Very disappointing service from Shauna Brant and Jay Serrano with complete lack of accountability.
*I'm surprised by your response to my review. Have you even bothered to liaise with your team named above. Our order number was CAD103255.

31 January 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We take all feedback seriously, but we do not see details of your experience here. We’d be happy to connect directly to better understand and address any concerns.

Rated 5 out of 5 stars

Great service and excellent overall experience

From the very start Isabel was consultative without being pushy and helped get a solution to a promotional requirement. She remained in excellent communication throughout the process and made us feel very confident with what we had ordered.
I would happily recommend and am sure we will use Everything Branded again!

11 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 5 out of 5 stars

Great Products-Beautiful Branding

Dealing with my account manager, Dos Mangio, was an absolute pleasure. He responded to any message in a very timely manner! We ordered branded music speakers, and they were absolutely beautiful. Very pleased with the quality. I have been using everything branded for some time now and have had an excellent experience every time! would definitely recommend.

16 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

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