Evernote Reviews 

2,303
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,291 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the application's ability to manage text and organize information, finding it a convenient tool for both professional and personal use. People also value its cross-platform functionality, allowing seamless access across various devices like phones, tablets, and computers. The interface is often described as clean and user-friendly, with some noting improvements in synchronization and overall stability over time. However, a significant number of reviewers express dissatisfaction with the pricing, citing frequent and substantial increases that make the service too expensive. Some people also find the constant updates and new features unnecessary, interfering with simple text processing and leading to a less streamlined experience. There are also mentions of occasional bugs, slow performance on desktop, and issues with specific functionalities like keyboard shortcuts or PDF annotations.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many long-term users expressing appreciation... See more

Application

Users describe ambiguous interactions with the app, with many long-term customers expressing satisfaction and... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing long-term... See more

Price

Clients share negative opinions on price, with many expressing frustration over significant and frequent... See more

Website

Customers had ambiguous experiences with the website, with some finding it a great repository for details and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

"Evernote" is a very good text managing program (structure, organizing, etc.). I've been using it since 2013 and don't want to move anywhere yet. BUT! Since the company "Bending Spoons" bought "Evern... See more

Rated 3 out of 5 stars

Could we get some improvements to the keyboard shortcuts? A few specific pain points: - Alt key menu navigation: Doesn't seem to work for selecting menu items in the main window. - PageUp/Page... See more

Rated 3 out of 5 stars

I like Evernote and have used it for a long time. BUT I am frustrated with it as in settings / preferences / notes / default views, I have PDF set to "All Pages" but I still have to set that every tim... See more

Rated 3 out of 5 stars

I was a fan. However, I dislike that they are trying to be too many tools in one, and expert in none. Also, last I checked, it was impossible to export your note catalog and notebooks efficiently.... See more


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3.6

Average

TrustScore 3.5 out of 5

2K reviews

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3.6

All reviews

(2,303)

1,801 reviews in the last 12 months

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Rated 5 out of 5 stars

Trusted for over a decade

I've used Evernote for well over a decade, on both my laptop and my phone. It's been a reliable and trusted tool for managing my personal notes, memories, financial information, and reference materials. I highly recommend it.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Constantly loses audio notes -- and has…

Constantly loses audio notes -- and has grown ever worse from the original SIMPLE note taking app.
Been using Evernote since its inception when it was a simple note taking app to log notes -- now it can't even save audio notes. -
steps to reproduce:
start a note
add an audio note and record for ~20-30minutes
stop your recording
go back to your note and find no audio note -- just gone

has happened repeatedly.
pretty much done with this crap

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Used to be good now they dont care

Used to be good when it was the first of its kind. The customer service was phenomenal and helpful.

Now its just an overpriced glorified note taker with more useful features than what it needs. Can't even do Business Card scanner, something it tried to do, then didnt follow up. That would be more useful than all the other features.

And now the customer service is non-existent, every trick under the sun to avoid dealing with the customer directly, AI bots, followed by vicious cycle of following links that lead to knowwhere.

Even as a premium subscription, they just don't care, they keep increasing the price but reducing the service.

27 June 2026
Rated 5 out of 5 stars

Excellent, versatile app

I've been using Evernote for years now. I love that I can access it from my desktop app and my mobile app. Functionality is great. They're constantly updating the experience. I think I've only had to contact them once about my subscription and remember it being a positive experience.

27 June 2026
Rated 5 out of 5 stars

DON'T LEAVE HOME WITHOUT IT!

I've been using and relying on Evernote from almost the first day it was released. It is my go-to memory for everything from shopping lists to keeping track of tasks and inventory. I am a volunteer with my local CERT (Community Emergency Response Team) unit and keep all sorts of time-sensitive info coordinated on my cell phone, laptop and home computer. On June 16, CERT provided vehicle and crowd management, including first aid, at a local high school graduation - the third largest high school in my state. I had immediate access through Evernote to maps, aerial photos, schedules, posts, radio channel assignments, etc.

16 June 2026
Unprompted review
Rated 2 out of 5 stars

Long time Premium user of Evernote who…

Long time Premium user of Evernote who has to look for alternative options. The current subscription dollar amount is a large jump from prior years is cost prohibitive. Certain improvements haven't been made though shared with many in public product forum. Hoping price is reconsidered before I depart.

27 June 2026
Rated 1 out of 5 stars

It's appalling

It's appalling that I have to download a new version almost every time I use the app. I don't want ANY of the AI updates. This used to be a nifty little programme and now it's BLOATWARE of the most egregious kind.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Used to be an essential

Used to be an essential. Now incessant forced updates and constant changes make it harder and harder to justify keeping this app.

Every update fixes one bug and creates another.

26 June 2026
Rated 1 out of 5 stars

Very Poor User Experience

I don't even know where to start. I have been using Evernote for a while -- several years. It started out ok, but it continually went downhill. I have now concluded that Evernote has become garbage. It's extremely buggy. In one situation, I almost lost a bunch of my notes. Luckily, I was able to recover a snapshot of the page, which I suppose is a positive. It chews up a ton of memory. It's slow. I'm not happy that my month-to-month billing was changed to yearly billing, which likely now means that I can't cancel the account and get almost a year's worth of billing refunded. I will definitely switch to an alternative as soon as I can.

26 June 2026
Rated 2 out of 5 stars

ive used evernote for a while now

paywall sucks. it really does. ive been using evernnote for a long long time now. its sad that u dont value my comitment with the app. i have TO MANY notes that are usefull so if i dont pay i canot keep using it? sad,.

26 June 2026
Rated 5 out of 5 stars

On a roll

The innovation and killer product enhancements these guys have rolled out over the last two years is extraordinary. Highly recommend.

26 June 2026
Unprompted review

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