I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite y... See more
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Arnold Mupakasa was professional, friendly, and knowledgeable about the car I was interested in. Arnold was patient and explained each step and product clearly. We unfortunately weren't able to comple... See more
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Horrendous service would defiently not recommend to anyone to use the garage. Advised that fault would be fixed with no cost, total lack of transparency from staff who kept changing the story trying... See more
Company replied
I could follow online the stages that my car went through and also everything was video recorded so I could see what was done .
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Cambridge Road, Cargo Fleet, TS3 8AG, Middlesbrough, United Kingdom
- 01642 253666
4.6
Excellent
562 reviews
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LF19 WHJ do NOT buy this van under any…
LF19 WHJ do NOT buy this van under any circumstances. Drove it for 2 minutes and realised it needed a new steering rack was told 1-3 days they had it for 11 days. Got it back then the engine management light came on and the emissions warning light. Returned the van after they constantly LIED. The salesman Anthony just wanted his money and the manager Andrew spoke to me awfully when returning the vehicle. They happily give you the vehicle with no fuel in but when you return it with half a tank in they won’t pay back up. All lovely when you are making a sale but horrible men who belittle women when things don’t go the way the want. Everyone who works at the service team don’t know how to communicate with each other.
Avoid this horrible company at all costs.
14 November 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Dear Sophie, Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you. Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated. Evans Halshaw Brand Customer Services
Brilliant experience
Excellent service.completed before time.pleasent staff can't fault them at all
31 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership.
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Brilliant service highly recommend
Brilliant service highly recommend
30 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Rachel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Evans Halshaw Brand. If you have any further questions, please don't hesitate to reach out!
I had my company van booked in for…
I had my company van booked in for service
The service from the desk staff was 10 out of 10 and thay also kept me informed all the way through the while u wait appointment and also 5 star to the guys who cleaned my van on collection
17 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi,
We're happy to hear that you had a positive service experience for your company van.
We appreciate your recognition of our desk staff and the team who cleaned your van.
Thank you for your feedback!
Evans Halshaw Customer Services
From booking the vehicle in for the…
From booking the vehicle in for the service nothing was left to chance with reminders, polite reception, coffee while you wait, updates, completion, cleaning the car and follow up. Thank you
20 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi,
We appreciate you taking the time to share your feedback.
We're happy to hear that you were pleased with our reminders, polite reception, updates, and car cleaning service.
Evans Halshaw Customer Services
Excellent service .receptionist was…
Excellent service .receptionist was very help full and polite was offered a coffee when I arrived and told me how my car was doing on its first mot. All so made me another drink as I waited for my car. Came and seen me to let me know car was finished and was out side waiting for me. Car was all so cleaned when I got it back .excellent service
16 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi John,
We appreciate you sharing your positive experience.
We're happy to hear that the receptionist was helpful and polite, and that you were kept informed about your car's MOT.
We are glad you enjoyed the complimentary drinks and the car cleaning service.
Evans Halshaw Customer Services
Car service
Angela and her colleagues at Evans Halshaw were polite, friendly and extremely helpfuI. I was kept informed about the service to my car and it was explained to me why it might be a good idea to make a minor improvement to the vehicle. The car was given a clean bill of health and it was returned to me in a clean condition. I have nothing but praise for the staff I had contact with, but also the staff behind the scenes that actually performed the car service.
15 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Martin,
We appreciate you taking the time to share your positive experience.
We're happy to hear that you found Angela polite, friendly, and helpful and that you were kept informed about your car service.
We value your praise for our staff and are glad your car was returned to you in a clean condition.
Evans Halshaw Customer Services
Fast efficient and friendly
15 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi,
We are so glad you had a positive experience with our team and our services.
Evans Halshaw Customer Services
Had a service with them and could not…
Had a service with them and could not fault them kept us informed all the way really friendly staff and very helpful did a great job thanks guys
14 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Lisa,
We're delighted to hear about your positive service experience!
It's great to know our friendly staff kept you informed and provided helpful service.
Evans Halshaw Customer Services
Once again Excellent service.
14 October 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi William,
We appreciate you taking the time to leave us this fantastic review.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi,
We are happy to hear that you are pleased with our customer service.
Evans Halshaw Customer Services
Just picked up my 6th car from Peter
Just picked up my 6th car from Peter , wonderful person to deal with only ask for this guy if you want the best service all around you won’t be disappointed. Thanks for your service once again 👍🏻👍🏻👍🏻
30 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Michael,
Thank you for taking the time to leave us this brilliant 5* review.
Your comments have been passed to management team to ensure that Peter receives recognition for their fantastic customer service.
Have a lovely day,
Evans Halshaw Customer Services
Excellent service from start to finish
Excellent service from start to finish. Peter was professional, polite and respectful. We won’t hesitate to recommend to friends and family.
26 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Martin,
We are delighted you received excellent service.
It's great to know that Peter was professional, polite, and respectful.
Evans Halshaw Customer Services
Peter Singh
Found a car on auto trader and went to have a look , we were helped by Peter Singh who was very friendly and approachable, he was helpful and knowledgable and made the whole process very easy.
I would 100% recommend this branch and Peter Singh.
25 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello,
We're happy you found the car you were looking for and that Peter was helpful and made the process easy.
We appreciate your recommendation!
Evans Halshaw Customer Services
Just collected my fifth car from Peter…
Just collected my fifth car from Peter at Middlesbrough Vauxhall exceptional service as always great service from the service department. Recommend all friends and family to compare you to buy their new car as I have thank you for the service Michael.
22 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Mike,
We're happy to hear that you consistently receive exceptional service and recommend us to friends and family.
We appreciate you taking the time to share your positive experience with Peter.
Evans Halshaw Customer Services
Excellent Service
As usual, excellent service and provided courtesy transport to my home when I dropped the car off. Very helpful reception staff who kept me fully informed. Service & MOT completed in a few hours and included vehicle health check video.
Very professional, Thank you.
19 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Keith,
We appreciate you sharing your positive experience.
We're happy to hear that you were pleased with the courtesy transport and the helpful staff.
It's great to know you were fully informed and found the service professional.
Evans Halshaw Customer Services
Very helpful and professional
Very helpful and professional, nothing was too much trouble. Recommend.
18 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Edward,
We appreciate your kind words and are so glad we could provide such helpful and professional assistance.
Evans Halshaw Customer Services
Dealer managed to get me in at short…
Dealer managed to get me in at short notice and completed service within 2 hours, friendly and professional service staff made all the difference.
10 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Ian,
We're happy to hear that our service team provided a friendly and professional experience and efficiently completed your service on short notice.
Evans Halshaw Customer Services
Took car in for service
Took car in for service . Greeted by friendly helpful staff member on service desk . Everything explained clearly. Received video of general vehicle check and also a phone call advising that service nearly completed. Picked up vehicle which had been washed externally.
12 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Paul,
We're happy to hear that you were greeted by our helpful staff and that everything was explained clearly.
We appreciate your positive feedback regarding the video and phone call, and that your vehicle was washed.
Evans Halshaw Customer Services
MOT.
Had my car in for an MOT and as usual first class service was looked after perfectly and made comfortable and only took 2 hours. Staff are all amazing and welcoming car was looked after perfectly.
11 September 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi,
We appreciate you taking the time to share your feedback.
We're happy to hear that you were looked after perfectly and found our staff amazing and welcoming during your MOT.
Evans Halshaw Customer Services
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