Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... See more
Company replied
Five stars for Rhys Ebdon in Sales, Jordon and Michael in the Service department. If we bought a nearly new car again, we would specify full service as part of the pre-purchase checks. After driving... See more
Company replied
The staff make this company great! They are always very helpful, polite and give good advice. They have extensive knowledge about your vehicle which is really encouraging. Thank you Vauxhall!
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, United Kingdom
- 029 2038 7221
4.6
Excellent
543 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Robin,
We appreciate your kind words and are so glad you had a positive experience with our team's service.
Evans Halshaw Customer Services
Nothing too much trouble.
11 June 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi,
We are so happy to hear that we were able to provide you with such great service.
Evans Halshaw Customer Services
Evans Halshaw Citroen Vauxhall
Evans Halshaw Citroen Vauxhall is a dealership whom I trust. I have been a customer of Evans Halshaw for years. I appreciate the help and advice given and the Car Plan I have subscribed to giving me piece of mind knowing my service costs are covered.
12 June 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Craig,
We appreciate your continued trust in our dealership.
We're happy to hear that you value the advice we provide and that the Car Plan gives you reassurance.
Thank you for your feedback.
Evans Halshaw Customer Services
First service on our DS7
First service on our DS7. No issues. Professional courteous service.
10 June 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Mr Varney,
We're happy to hear that your first service went well!
Thank you for your kind words regarding our professional and courteous service.
Evans Halshaw Customer Services
Very professional friendly service.
10 June 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Stephen,
We appreciate your kind words regarding our professional and friendly service; we are happy you had a positive experience.
Evans Halshaw Customer Services
Great experience sorting out and…
Great experience sorting out and collecting my sons mobility car.
Chris Jenkins is a tope bloke. Very approachable and pleasant.
Highly recommend.
Thanks again Chris.
15 May 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Malcolm,
We're happy to hear that sorting out your son's mobility car was a great experience.
We appreciate your kind words about Chris.
Thanks again for your recommendation!
Evans Halshaw Customer Services
I have just purchased a car from Katie
I have just purchased a car from Katie, the service I received from start to finish was fantastic. Katie looked after everything she was so knowledgeable and kind. Talked me through everything, even cleaned the windows as well. In my mind Katie is an asset to Evans Halshaw. Thanks
8 June 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Martin,
We're happy to hear that you had a fantastic experience purchasing a car.
We appreciate your recognition of the exceptional service provided from Katie.
It's great to know that you found the assistance knowledgeable and kind.
We value your feedback!
Evans Halshaw Customer Services
Wasn’t expecting to return so soon with…
Wasn’t expecting to return so soon with my car,but was seen to quickly, hopefully I won’t see you again so soon
Poor service
They book you in for an appointment at 2pm and then when you get there, it’s “when the technicians have time” to do the job. Waited an hour and a half.
12 May 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi,
We understand your frustration with the wait time.
We strive to provide timely service and apologise for the inconvenience you experienced.
We will use your feedback to improve our scheduling process and ensure our customers receive the service they expect.
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.