Evans Halshaw - MG Grantham Reviews 

I wanted to provide some feedback regarding my experience on Friday.

I was very happy with the service team. The young girl looking after me was lovely and kept me updated throughout the day, which I really appreciated.

However, after waiting approximately 6½ hours for my vehicle, I was disappointed when it came down and had not been washed. I mentioned this after paying my bill, and the car was then taken back up to be washed.

Unfortunately, when it came back down, it appeared that it had simply been sprayed with water and left. By the time it returned to me, the water had dried, leaving water marks all over the vehicle. I again mentioned that the car hadn’t actually been dried. The young lady spoke to the valeting team about this, and from their facial expressions and the way they reacted, it seemed they were unhappy about being asked to do it, as they appeared to be getting ready to leave for the day.

I have to say that this really took away from what had otherwise been a good service experience. When the gentleman eventually handed my car back to me, I also found his manner quite rude, which was disappointing, particularly after spending a considerable amount of money with you.

From my very first contact with MG Grantham, I found the team to be incredibly helpful, professional and approachable. Nothing was too much trouble, and they genuinely wanted to help resolve my issues. Everything was explained clearly throughout the process, and I felt well informed every step of the way. Thank you to the whole team for providing such excellent customer service.

Very friendly and excellent service

They are extremely friendly and helpful

On time. No issues

superb customer service from all the team - i would highly recommend using MG Grantham

Very pleasant and helpful staff on the service reception.

Their politeness and efficiency.

Great staff very professional

Had a warranty issue which was repaired without issue

Excellent service from reception staff

I have had the best experience at Evans Halshaw, Grantham when I part exchanged my Corsa for a shiny, red, Mercedes A class sports hatchback. Not only was it a good deal, the car is in excellent condition and all the members of staff treated me with courtesy and friendly efficiency. Nothing was too much trouble. As an older lady I felt respected and not rushed into the purchase, as I have experienced at other showrooms. The after sales has also been exemplary. William is a gent! Well done to Andy and the whole team at Grantham.

rachael was so helpful and professional and really helped us with a car recode at month end - ten out of ten - great asset to your department

Great experience. Nathan supported me with buying a car. He was knowledgeable, friendly, answered all my questions and I didn’t feel pushed or rushed into a decision at any point.

Nice waiting area and good staff

Excellent friendly service, great at communicating progress and a clean car returned. Very satisfied .

Excellent service, staff very friendly and helpful.

Visited Sun 03/05/2026 - Test drove Blue Fiesta which test drove fine - however there were a few issues with unexplained water coming from underneath, Trim on Drivers door window not fixed down and several marks on car. The two members of staff tried to sell extra products over the top of the asking price which we did not want - said they had spent £2000.00 on the car but did not explain what the £2000 covered saying that they were making a loss on the car! They did not want to try to negotiate a price and their manner was quite aggressive when we did not want to buy the car at the asking price saying that the car was not for us. My wife has had 3 full lease cars serviced there each year. We would have expected a less negative approach.