Evans Halshaw - Hyundai Leicester Reviews 

Great experience buying a car with tariq/george.

Extremely efficient and managed to sell me a car which worked with my budget and what i wanted.

The service department tried to take advantage of my 83 year old mother in law.
Her car was in for service and MOT under a contract service agreement. Someone from the service team came to her with some 'bad news'. Her clutch would need replacing at a cost of £924.00 and also her washer jets would need replacing. In all a repair bill of in excess of £1000.00. When she queried it, saying that the clutch wasn't that old, he went away and came back a while later and miraculously, the clutch could be saved with a minor adjustment and the it was the same for the washer jets.
Had she not have queried the assessment of the necessary repairs, would they have proceeded with the replacements and charged her £1000.00. I leave it with you to decide!!
They did have to replace the battery as it was the incorrect mounting for the battery, even though this was supplied by the previous Hyundai dealer that had the service contract. No invoice was supplied at the time and it took an email, two telephone calls and a further visit to the workshop to obtain the invoice.
I called the service department last week to speak to the service manager, with the promise that he would call me back by the end of the day. I am sure it will come as no surprise to read that the call never came and still has not.

Had previous 2 cars from Sturgess. Now taken over my Evans Halshaw in Leicester. The difference in after service is vast.
Had so many issues with just trying to arrange the service.
Which was done today. Had no choice to use the waiting option. Was told it would take around 2 hours. Took approximately 45 min. Did get it cleaned as advised that would be another hour. Didn't get told it was completed. Spotted the car myself on the forecourt.
Hyundai have been great cars and well worth looking at. But it you want decent and honest after care don't use Evans Halshaw. They don't seem to know what they are doing and just make it up as they go along. After contacting Hyundai UK I did get a call from the service manager. Im a nurse and was at work, so couldn't talk but said I finish at 3. He never bothered to try again. But this is no surprise. Nice car terrible dealership

Evans Halshaw in Leicester, in particular Ben in the Genesis team, were great to deal with. He listened and understood my requirements and preferences, and located a vehicle that exactly fitted them. Ben was extremely helpful and effective throughout the process and I am now the satisfied owner of a new car. Thanks, Ben & Evans Halshaw!

Good timely service and kept well informed

Excellent service, friendly staff

I bought a Toyota Aygo X press from here. Thuli Banda who was dealing with my purchase was very pleasant and was supportive throughout the whole experience.

Lack of transparency on pricing. I would never pay for any additional work to be carried out by this garage on principle.

Just collected a fantastic Hyundai i10 from Tariq. Thank you so much for your service. Would always recommend asking for Tariq when buying a car.

I’ve bought a car from Tariq. Great service as always. Thank you Tariq for everything

I was disappointed with the lack of communication. I was told the car would be back and ready in two days, then when I rang to collect, I was told the part hadn’t even arrived.
Service manager wasn’t helpful and blamed being short staffed.

Perfect - satisfied with every aspect of the experience.

I enquired on the Genesis website about a car, before the close of the day, they had replied and put me in contact with my closest local dealer.
Ben called me we had an in depth discussion and arranged for a test drive. On the arranged day I arrived and everything could not have been more professional, the staff were welcoming, polite and attentive.
everything was explained in intricate detail. at no time was any inkling of pressure was directed towards me to choose a particular spec of car.
Ben, was helpful and a delight to discuss things with, he is now attempting to find the car within my specifications and price point. once this is achieved I will have no hesitation in making a purchase.
an all round pleasant experience.

5 star experience - well done Ben Love - Sales Exec.

I bought my car from Ben and it was one of the smoothest and most enjoyable experiences I’ve had. From the moment I contacted Ben he knew what I needed, communication was excellent and never once applied any pressure. He is knowledgeable, patient, and professional, taking the time to explain every detail clearly.

The car itself was presented beautifully — spotless, well‑prepared, and exactly as described. The whole process felt transparent and trustworthy, which is something you don’t always find when buying a car. Even the handover was handled with real care, making the moment feel special.

I drove away feeling confident, valued, and genuinely pleased with my new car. I wouldn’t hesitate to recommend this dealership to anyone looking for great service, great people, and a great car. A truly five‑star experience. Thank you.

I felt confident about the quality of the service, and was able to fix an appiuntment so that could wait. I was disappounted to collect from home service had been ceased with no communication. The check-in service on line did not work for me. Contacting the garage by phone was difficult with calls dropping out frequently after reaching the greeting message.

Staff were pleasant. Could do with a bit more customer parking for servicing, or better signage.

Just collected my car from Tariq. Excellent service from start to finish. Nothing was too much trouble!!

The "Service Team" at the Leicester branch are impossible to contact; don't answer calls, don't respond to emails, don't call back. But strangely the sales team answer the phone in 2 rings!
Obviously keen to make a sale, but not interested in after care.

I visited this store today and what can I say the car we went to look at had been damaged because there's no parking anywhere there's just car after car .looking over the car noticed that there was condensation in the back light to be told by the manager that he could drill a hole in the plastic so there wouldn't be any more condensation. Who in there right mind would drill a hole in plastic back light.then he said because it was a used car scratches etc wouldn't be fixed just buffed up keys didnt work .dont waste your time going there read the reviews some of them was spot on .never again went to motorpoint in Birmingham so helpful friendly from start to finish