Car booked in for 08:30 not started on until 09:15 due to "problem" within service dept booking it to the workshop. Once error had been resolved the car was ready about 10:20, which was annoying as I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Car booked in for 08:30 not started on until 09:15 due to "problem" within service dept booking it to the workshop. Once error had been resolved the car was ready about 10:20, which was annoying as I... See more
Company replied
Wee have bought many cars with this dealership and have always had first class service. The service with Evans Halshaw is certainly slick ,but not customer focused. The car has had continuous issues w... See more
Company replied
Great service from salesman Luke Fraray, made to feel very welcome. Did not feel pressured at any point and Luke went out of his way to answer any questions we had and made the effort to have car read... See more
Company replied
I recently bought a new car from this franchise and was perfectly happy with the helpful, friendly service I received from Luke Fraray, Matt Young and Jack Ferneaux who all worked together to get me t... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Altyre Way, DN364RJ, Humberston, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service from Luke. Turned around in less than 24 hours!
Great Guy! Couldn't do enough for us.
Helped us all the way!! Right up to taking our garden clippings in 2 full bags to put in his own garden bin! Can't believe we went in to Evans Halshaw yesterday afternoon and drove a fantastic brand new car home this morning. Thanks Luke!

Reply from Evans Halshaw - Hyundai Grimsby
Stuart was very helpful with my new car order. He couldn't of done more for me. I would highly recommend Stuart and this dealership.

Reply from Evans Halshaw - Hyundai Grimsby
Great service from a great team all round 👍 brilliant to deal with!!

Reply from Evans Halshaw - Hyundai Grimsby
Just want to give a special shout out to Corey Hall. You can tell he clearly has a passion for his job. He made me feel super comfortable and his customer service went above and beyond. It seems he only wants what is best for us customers. I’d recommend!

Reply from Evans Halshaw - Hyundai Grimsby
Wow l visited Hyundai with my daughter and sat with her in her meeting with Luke and l was very impressed with Luke he was professional and knowledgeable regarding the Hyundai i10 N line my daughter was very impressed with Luke she purchased a new Hyundai i10 N Line . Many Thanks to Luke Fraray The coffee was amazing

Reply from Evans Halshaw - Hyundai Grimsby
The impressive Luke Fraray sold me a new Hyundai i10 N Line. He has been an absolute legend. Luke has been extremely professional, friendly, and knowledgeable throughout the whole process. He even arranged the car to be delivered the next day! The process was made so easy. It was a pleasure doing business with him. Would highly recommend.

Reply from Evans Halshaw - Hyundai Grimsby
Our salesman Corey, went out of his way to help us during our part exchange purchase of an EV Hyundai. His cheerful and helpful manner was clearly backed up by a good knowledge of the vehicle.
The sales manager made a point of coming out to help the deal progress when we hit a bump.
I would recommend this dealership and staff without reservation

Reply from Evans Halshaw - Hyundai Grimsby
Corey Hall was extremely helpful and guided me through the whole transaction

Reply from Evans Halshaw - Hyundai Grimsby
Excellent service from minute 1. Thank you Luke

Reply from Evans Halshaw - Hyundai Grimsby
Corey was fantastic from start to end with the process.
Made things very easy and understandable, found us the perfect daily family car the Hyundai Kona, I would recommend anyone to ask for Corey.
Very knowledgeable young man!
See you again soon for an upgrade

Reply from Evans Halshaw - Hyundai Grimsby

Reply from Evans Halshaw - Hyundai Grimsby
Corey was a great help, very knowledgeable and helped me out whilst looking around, Would highly recommend.

Reply from Evans Halshaw - Hyundai Grimsby
Very helpful and informative, thank you Matt and Dylan for making sure my experience of purchasing my car was informed and easy, customer service was brilliant, everyone I dealt with are great. Thank you so much.

Reply from Evans Halshaw - Hyundai Grimsby
When first walking in I had no idea what I was doing however I met Corey and he was so welcoming and went above and beyond for us. I highly recommend him to anyone who needs information and wants a stress free, smooth experience.

Reply from Evans Halshaw - Hyundai Grimsby
Excellent service from start to finish. I wasn’t sure which car I wanted but Luke guided me and helped with every question I had. Previously had my last car for 13 years so was very alien to me but made me feel really easy.

Reply from Evans Halshaw - Hyundai Grimsby
Looking for a car for my son, spoke to Corey who was very helpful and knowledgeable, definitely will be back when we are ready to pull the trigger

Reply from Evans Halshaw - Hyundai Grimsby
We just purchased a new Santa Fe and the service has been fantastic. We had been looking for quite a few months and been back multiple times for test drives and asking questions. Cory, Matt and Dylan have all been excellent over that time. No high pressure sales. When we had made the decision and came in to place the order Matt and Cory went above and beyond, ensuring we got to see a car in the colour we were ordering, so we knew we liked it. From ordering to collection it was 2-3 weeks. We were kept informed and Cory has been fantastic as sorting out all the paperwork and answering the questions we had. The collection was perfect and everything was dealt with, ensuring we were happy. Great service and would recommend.

Reply from Evans Halshaw - Hyundai Grimsby
Excellent service start to finish from Corey, responded quickly to emails, made buying experience quick and easy

Reply from Evans Halshaw - Hyundai Grimsby
We have just bought a new Santa Fe from Corey and we couldn’t have asked for a better experience. We weren’t rushed into a decision, he gave us plenty of opportunity to test drive, with no pressure to buy.
He made the buying process very easy and helped make it feel special.
10/10 Corey, thank you.
Matt is great too, answered all of our questions and kept involved with the sale all through. Thank you also.

Reply from Evans Halshaw - Hyundai Grimsby
Lovely service, put up with a lot of questions and emails from me throughout the process! Thank you, Corey and Matthew, really appreciate your patience and help! And the green really is a beautiful colour, haha!

Reply from Evans Halshaw - Hyundai Grimsby
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.