Car booked in for 08:30 not started on until 09:15 due to "problem" within service dept booking it to the workshop. Once error had been resolved the car was ready about 10:20, which was annoying as I... See more
Company replied
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Car booked in for 08:30 not started on until 09:15 due to "problem" within service dept booking it to the workshop. Once error had been resolved the car was ready about 10:20, which was annoying as I... See more
Company replied
Wee have bought many cars with this dealership and have always had first class service. The service with Evans Halshaw is certainly slick ,but not customer focused. The car has had continuous issues w... See more
Company replied
Great service from salesman Luke Fraray, made to feel very welcome. Did not feel pressured at any point and Luke went out of his way to answer any questions we had and made the effort to have car read... See more
Company replied
I recently bought a new car from this franchise and was perfectly happy with the helpful, friendly service I received from Luke Fraray, Matt Young and Jack Ferneaux who all worked together to get me t... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Altyre Way, DN364RJ, Humberston, England, United Kingdom
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Great customer service from justin and colleagues ,would recommend defo

Reply from Evans Halshaw - Hyundai Grimsby
Fantastic service from Luke at Hyundai Grimsby. Great experience buying my new car

Reply from Evans Halshaw - Hyundai Grimsby
Service and MOT were carried out fine. Staff were courteous and helpful.
Unfortunately the map software update that was also due to be carried out wasn’t done, despite being on the work card and invoice.
Tried calling and phone rang for 5 minutes before I gave up. Now I will have to arrange to take my car in again, be inconvenienced by having to arrange a pick up and not have a car all day.

Reply from Evans Halshaw - Hyundai Grimsby
The staff are amazing and i'm happy with my new car! They do the best they can for you and are so polite with no pressure! Thank you guys so much for everything!

Reply from Evans Halshaw - Hyundai Grimsby
Corey was excellent met all my requirements and was so easy to deal with leading me through all the necessary steps I would heartily recommend Hyundai and their staff to all my friends I’m so delighted with all their efforts

Reply from Evans Halshaw - Hyundai Grimsby
Received a video update during my Car MOT. Informed once car was ready to collect. Happy with a job well done. Only suggestion: garage needs an overflow service car park.

Reply from Evans Halshaw - Hyundai Grimsby
Luke was very helpful and made the whole transaction very easy and was always in touch

Reply from Evans Halshaw - Hyundai Grimsby
Stuart Grant was very good and explained everything in detail to us. Our experience was fabulous.

Reply from Evans Halshaw - Hyundai Grimsby
Amazing experience. Dealt with our old cars, we took our new car the same day. A very friendly service, quick and efficient. We dealt directly with Corey and Jack- thanks again and we will be back in the future☺️

Reply from Evans Halshaw - Hyundai Grimsby
Very quick and getting the car I wanted didn't Have to order it I went bk into the show room twice second time they got the car and I test drove it and then picked up a week later

Reply from Evans Halshaw - Hyundai Grimsby
We came in the 1st time back in March to look at a new mobility vehicle Corey
Hall came over and offered any help we needed and answered any questions we had he was very helpful we did pick a car that was very suitable for our needs .we have been kept informed and been treated very well by Corey and the rest of the staff could not ask for more

Reply from Evans Halshaw - Hyundai Grimsby
The young lady in the service department was very, friendly and helpful

Reply from Evans Halshaw - Hyundai Grimsby
Never using again, had my car 3 months and didn't repair it, was supposed to be under warranty but failed to diagnose correctly so warranty reject claim

Reply from Evans Halshaw - Hyundai Grimsby
Excellent customer service. Stuart was so helpful and explained everything I needed to know to give me confidence with my new car. I would highly recommend this company

Reply from Evans Halshaw - Hyundai Grimsby
Great experience with Luke, super helpful and knowledgeable. Made the process stress free!

Reply from Evans Halshaw - Hyundai Grimsby
Corey hall hats of to you I'm not an easy person to please but you made the whole experience an absolute pleasure and your knowledge of the vehicle that I wanted was just brilliant. Thank you so much and I love the new car.cheers to you and all your staff.

Reply from Evans Halshaw - Hyundai Grimsby
Great service all staff where wonderful and a pleasure to do business with especially Stuart who helped massively with my purchase

Reply from Evans Halshaw - Hyundai Grimsby
From our first visit to the showroom, where we met Stuart, to collection of our new car ever, we were treated with courtesy and respect. We felt no pressure to buy. Stuart was knowledgeable and helpful and took care we fully understood, answering all our questions thoroughly. Thank you

Reply from Evans Halshaw - Hyundai Grimsby
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