Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... See more
Company replied
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more
Company replied
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
- 0113 387 4400
4.4
Excellent
567 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ask for specific staff for a positive experience
Terrible start with a salesman who was unprofessional and asking for fees he said were compulsory which was a lie. Turned up to collect the car (80 mile journey) and agreed work hadn't been completed.
I was about to walk away from the deal when Jak Murphy came out to see me, I was sat in my car about to drive home. Totally different experience and through his professional and honest attitude I made the decision to continue with the car once the agreed work was done, which it was a week later. Jak was in regular communication, along with Keanu.
My honest opinion is that your experience with this dealership will be completely based on who you deal with, which shouldn't be the case but it's a reality of the time that not everyone cares about their customers anymore.
If you get the opportunity, ask for Keanu and Jak.
5 April 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Lisa,
We appreciate your honesty and apologise for the initial experience you had, as that’s certainly not the standard of service we strive to provide. We understand how frustrating it must have been to face such challenges, and we are grateful for your patience in giving us the opportunity to make things right.
We’re thrilled to hear that Jak and Keanu were able to restore your trust, and that their professionalism and communication helped ensure the deal was completed to your satisfaction. We will make sure to pass along your kind words to both of them.
Thank you again for your understanding and for choosing us.
Evans Halshaw Customer Services
Peugeot 5008
Car was collected on Tuesday last week and returned Thursday mid day. MOT and full service with some new front brake pads and other services which were optional. I was always kept informed throughout and was given a very good service. I highly recommend this branch and will be using there services again. Thank you
8 April 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Saira,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you were happy with the service you received and found our team helpful and informative.
We appreciate your business and look forward to serving you again in the future.
Evans Halshaw Customer Services
Excellent service provided
Excellent service from professional staff, who kept me updated regularly on the repairs and service of my car!!!!!
12 April 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Ashley,
We are thrilled to hear that you were happy with the service and communication provided.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Ian,
Thank you for your kind words about Arshad.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Daniel was brilliant throughout the…
Daniel was brilliant throughout the whole process of buying my car and all my queries were answered 😊
1 April 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
We're thrilled to hear you had a positive experience with Daniel!
It's wonderful to know he was able to answer all your questions and make the car buying process smooth for you.
Evans Halshaw Customer Services
Citroen Relay Van
Just purchased a Citroen Relay van from Evan Halshaw Leeds. I contacted Andy with my requirements and he was able to offer me a competitive price and a vehicle that was suitable for my needs. The whole process was very easy from quotation to final delivery and Andy kept me in touch every step of the way. Would definitely look to buy from Andy when my next fleet vehicle is up for renewal
25 March 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Jennie,
We are delighted to hear that you had a positive experience purchasing your Citroen Relay van.
We appreciate your feedback regarding Andy's helpfulness and the smooth process from quotation to delivery.
We strive to provide our customers with excellent service and are pleased to know that we met your expectations.
Evans Halshaw Customer Services
Very professional and polite
29 March 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Andrew,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
Fast and helpful
28 March 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Claire,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Shaun,
We are delighted to hear that you had a positive experience with our service.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Glyn,
We're glad to hear that you were satisfied with the service you received.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Martin,
We appreciate your kind words about our staff.
We're sorry to hear that the price was not to your liking.
We're always striving to provide the best possible value for our customers.
Evans Halshaw Customer Services
Just great service all round hence why…
Just great service all round hence why I keep coming back.
21 March 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Andrea,
Thank you for your kind words.
We appreciate your loyalty and are glad you consistently receive great service.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Gracie,
We appreciate you taking the time to share your feedback.
We understand the importance of clear communication and strive to provide excellent customer service.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
We appreciate your kind words and look forward to serving you again in the future.
Evans Halshaw Customer Services
Already commented
3 March 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Andrew,
Thank you for getting in touch.
We're extremely sorry to see that you had a three-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Staff nice and welcoming very happy.…
Staff very nice and welcoming very happy wuth the service..
24 February 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Thomas,
We're delighted to hear that you had a positive experience with our staff and service.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Mandy,
We appreciate your feedback and understand your concern about the pricing.
We strive to provide value to our customers and will take your feedback into consideration.
Evans Halshaw Customer Services
I have had my vehicle serviced and…
I have had my vehicle serviced and mot'd every year since it was purchased from Evans halshaw. The staff are always friendly and polite.always kept informed about any details of work carried out.
3 March 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Alan,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you have had a consistently positive experience with our service department.
We appreciate your loyalty and are glad you find our staff friendly and helpful.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Janet,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Good service and great comunication
18 February 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Sherriden,
We appreciate your feedback and are glad you had a positive experience with our service and communication.
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.