I put a deposit on a car three weeks ago but the sale didn't go ahead. Contacted customer services and Milton Keynes dealership multiple times with No replies. They're holding my deposit hostage. Funn... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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I put a deposit on a car three weeks ago but the sale didn't go ahead. Contacted customer services and Milton Keynes dealership multiple times with No replies. They're holding my deposit hostage. Funn... See more
Company replied
Friendly and helpful staff. Everyone in there was very helpful. I have been dealing with this branch for 2 years since I bought the car and made the service there, the staff are very helpful and woul... See more
Company replied
It's been a long time since i visited a car showroom so I was bit apprehensive, I was put at ease straight away with a friendly greeting by several members of staff and introduced to Lewis who was pro... See more
Company replied
I had an amazing experience buying my car from Evans Halshaw, thanks to Mahi! He was friendly, professional, and made the whole process smooth and stress-free. There was no pressure at all, just genui... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Northfield Drive, MK15 0DQ, Milton Keynes, England, United Kingdom
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Awful experience with this company, lied by sales staff pre sale, ignored post sale by sales man Rojhae & his manager Amir. After receiving our car, multiple issues have been reported by another dealer which means they didn't bother to do there 123 point inspection as it was just weeks after. Also didn't do the correct service meaning we have to pay out more than half a grand to fix it all. Given plenty of opportunity to resolve but totally ignoring us, phone never answers and multiple emails to Rojhae and Amir just ignored, very professional!!. Going to a dealer you expect premium customer service but not from this dealer, they care nothing for you once they have your money. Will never use BYD again and I suggest you heed my warning!!
Friendly and very helpful staff. Thank you to Sophie at the front desk for making me feel welcome and making me a lovely coffee! Thank you to Abby for guiding me through a smooth buying process and answering all the questions that I had about the car! Great service and I can’t wait to pick up my new car

Reply from Evans Halshaw - BYD Milton Keynes
Thank you very much to the Stratstone BYD Milton Keynes team for their service. From viewing the car to picking it up within a week, it was lightning-fast👍.
Thank you for their wholehearted efforts to help us become the first family in the United Kingdom to drive a BYD on the road. We feel immensely proud.
We are grateful to Gary, Oliver, Kevin and Jessica for their patient answers and attentive care. Our entire family is very grateful.
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