Already trying to get any feedback on a claim about wrong invoice since June 2026, almost 4 months later it is still in progress. Goodluck EUROPCAR but I will advise not to use any of your services (c... See more
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Like the other person if I could give a negative review I would!! The “customer service” team are unhelpful and rude. The website did not feature car features and despite paying a higher than norm... See more
rented a car at Airport Amsterdam Schipol last weekend, returned the car without any damages by our side, as counter was closed at return we couldn`t get a confirmation that car is ok and after retur... See more
A system designed to overcharge. Not a mistake. I travel frequently and rent cars regularly. I know the process. At pickup, I stated clearly that my booking was fully prepaid and that I ha... See more
Company details
Information provided by various external sources
Snel, eenvoudig en voordelig een auto huren? Op onze website vindt u alle informatie over autohuur, tarieven, online reserveren en onze voordelige aanbiedingen. Europcar, het adres voor autoverhuur!
Contact info
Overtoom 197, 1054 HT, Amsterdam, Netherlands
- www.europcar.nl
1.3
Bad
80 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Zero customer service
Can't call it 'atrocious customer service' as there wasn't any. Rented from Schiphol Airport Amsterdam and calls and emails asking to extend rental go unanswered. Still waiting on an invoice after almost two weeks. So much for their Privilege Membership! Much better rental companies are available
20 March 2023
Unprompted review
Worst customer service I had in a…
Worst customer service I had in a while...
I was charged almost twice the initial order - when I called the customer service about that I was told to write an email to Avis...Maybe the representative thought that was funny, I thought that was disrespectful and embarrassing. So save yourselves the trouble and go straight to Avis.
28 December 2022
Unprompted review
At Europcar in the airport of Eindhoven…
At Europcar in the airport of Eindhoven the manager of Europcar was really helpful, he tried to do everything possible to help with my issue. While in Eindhoven at the other Europcar the manager was not nice at all...
7 September 2019
Unprompted review
Pretty good
Have had good experiences with Europcar through booking directly on their site. Good service, good prices, pretty reasonable cars.
That is by booking directly through their site, pick-up location other than the airport, using the local language for the reservation: locals get better rates.
1 August 2018
Unprompted review
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