Euroflorist Danmark Reviews 

39,376
•
TrustScore 2.5 out of 5

2.7

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See what reviewers are saying

Rated 1 out of 5 stars

I never write reweiws but I am so frustrated. Bought flowers to ve delivered for a 80 uear old lady to her Birthday Here we are the day is over. And no delivery When you book its nit ment... See more

Rated 5 out of 5 stars

Service was prompt and the flowers were beautiful. Friendly delivery man who made special effort to deliver my daughter’s bouquet to her dormitory room and wish her Happy 21st Birthday. She was so sur... See more

Rated 3 out of 5 stars

The entry page had my name correctly and the recipients address correct but the confirmation had both incorrect. The website seemed to allow me to correct the order but only ended up with the same o... See more

Rated 2 out of 5 stars

Our disappointment is deep because what she received is not what we wanted to buy. if your presentation photo for the Dreamy Doris bouquet was like the one you sent, I would definitely not buy it. I u... See more

Company details

  1. Flower Market
  2. also in
  3. Gift Shop

Written by the company

Når du sender blomster, garanterer vi en topkvalitet af friske blomster så som roser, tulipaner og årstidens blomster. Når du sender blomster, tilbyder vi levering samme dag af buketter, blomsterdekorationer, blomstrende planter og gaver til næsten ethvert sted i verden. Send blomster med Euroflorist! Vores kunder har siden 1982 fået leveret friske og smukke blomster over det meste af verden. Vi garanterer en god service og høj kvalitet når du sender blomster!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

39K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(39,376)

716 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The Flowers were delivered on time and with care. The bouquet was even better than on the photos! We are very pleased.

28 October 2023
Rated 1 out of 5 stars

Best Transports refused to wait in…

Best Transports refused to wait in delivery.

Under the terms & Conditions, they should send SMS to us before delivery but they didn't.

And then they deliver and no wait.

It is unfair to customer

3 November 2023
Euroflorist Danmark logo

Reply from Euroflorist Danmark

Hi,

Best Transport has their delivery rounds and they have a period of time to deliver all their boxes, they are not always able to stand outside to wait for the recipient more than a couple of minutes.

Best regards
Euroflorist

Rated 4 out of 5 stars

Beautiful flowers made my aunts…

Beautiful flowers made my aunts birthday bright and happy
Great service and will use again. Ordered from my cellphone sitting on my couch in 🇩🇪 Germany and I was amazed how easy everything was made for me as first time customer! Thank you

30 October 2023
Rated 1 out of 5 stars

It's a bad experience!

It's a bad experience I placed an order flower bouquet and other things and I've still waiting to receive it since 5 days ago. Actually, it will be the last time I have to place an order from this company and I do not recommend anyone to make an order from this company. They have proven not to be trusted anymore!

17 October 2023
Euroflorist Danmark logo

Reply from Euroflorist Danmark

Hi,

thanks for your reply!

Some of our flowers are delivered by GLS. This will show on the product page at euroflorist.dk.

We are sorry to hear that no delivery has taken place or tried on 24th October as ordered.

Customer Service will check with GLS and return to you.

Best regards
Euroflorist DK

Rated 5 out of 5 stars

Thank you for delivery

Thank you for delivery. All went best. Nice flowers.Bouquet of flowers tied lovingly and decoratively. Here again a special thank you to the local florist ! Will use your good service again when needed...

16 October 2023
Rated 1 out of 5 stars

Disappointment

The delivery was not on the day I ordered it, and it was somebody's birthday. You deceived me becuse you made me belive it will be delivered on the day.

Edit: The delivery was two days later, on Monday, instead of Saturday. But is was delivered. They replied to me first thing in the Monday morning. I was offered an upgrade as compensation.

14 October 2023
Euroflorist Danmark logo

Reply from Euroflorist Danmark

Hi Danijela,

Thanks for message.

We apologize if your order did not come out as desired.

Customer service will investigate what has happened.

Customer service will get back to you via email as soon as they have a message

Kind Regards
Euroflorist

Rated 1 out of 5 stars
Euroflorist Danmark logo

Reply from Euroflorist Danmark

Hi,

We are sorry if the wrong bouquet was delivered. Our customer service has contacted you to be able to open up an errand together with the florist to see what has gone wrong.

Best regards
Euroflorist

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