EuroDNS Reviews 287

so hard to get logged in. password reset was glitchy and after it reset it let me in but then it kicked me back out and I can't get back in again. Way too much hastle

I could buy my domain in a few clicks. Flawless!

I have seen numerous complaints about EuroDNS and wonder what has gone wrong with these clients and cases.

I have used EuroDNS for, must be over ten years and have experienced very few issues. Everything is straightforward except the installation of the FREE SSC.

My latest experience with Loris in technical services over the past few days has been very good. She has been quick to react and tried to resolve my problem, which she eventually did.

I like the website creation software provided and the FREE SSC. However, I have had great difficulty in installing this, the SSC, myself. I tried for hours; I found the instructions to be lacking and confusing. with certain items missing i.e. the source of the CRS.

In the end, this afternoon, they offfered to install this for me, for a fee of 25€. I am really happy to pay that in order to save me time and stress, my main wish is that Eurodns would make this a permanent option. I hope someone is listening.

I personally cut my teeth on HTML and Dreamweaver, but I am getting on a bit now and I find a lot of this stuff daunting. Paid support is something I would be happy to consider.

I really do like Eurodns and am happy that they are based in Europe and not in some far away place.

I will continue to use them as I am migrating all my web sites from Wix, which is based in Tel-Aviv and who have proved to be almost impossible to contact.

Great at taking payments, useless at everything else.

EuroDNS is a nightmare. Everything about their "service" is broken except for the billing department.

The Onboarding Loop: It took me 3 hours and 10+ attempts just to verify my phone number. No errors, no feedback, just a total waste of time.

"Ghost" Support: Tried calling—unreachable. Tried chat at 1 PM CET (prime business hours for most of the world)—and got a "We're away right now" automated message. Who is actually working there?

Broken DNS/MX Records: You literally cannot set up external mail properly. They force a suffix onto MX records, making it impossible to point to a external mail server.
Cannot even change the Namesever: I already paid for my domain, yet when I try to update the Nameservers, the system adds the domain back into my shopping cart.

This isn't professional IT; it’s a buggy, automated mess that traps your domain behind a paywall you’ve already climbed. Avoid this registrar at all costs. Absolute insanity.

The transfer process was almost flawless. However, when I tried to update my own contact address, I was notified that any update would be charged as a trade, hence it would be billable costing twice the annual domain fee.

Service is fine, not cheap, but reasonable price, considering that never had any troubles or difficulties for more than 7 years od use. I'm satisfied and recommend the company.

Very poor experience.
by default the self renewal is on and even if mails from them goes to your spam folder, EuroDNS have a no refund policy.
Definitely very poor service

Can not understand how an organisation can have so much power to take down a website without any contact details.

A crazy situation trying to run a day to day business and their emails look like spam!

I have been a happy customer of EuroDNS for close to 10 years - I have recommended their services to many others. However, the predatory and dishonest experience I've had today has soured this completely - and I can no longer recommend this service.

- I purchased a domain a few days ago.
- EuroDNS confirmed the order and accepted the payment.
- A few days later, they cancelled the order, and cranked the price of the domain by 500x

This is predatory and I'm very disappointed. I recommend you take your business elsewhere.

This "Free SSL" they give is hidden behind 9 locks, took 45 mins to find it. It's misleading on purpose, so poor customers will buy expensive one, because the free one they advertise so generously (all normal hosting companies activate ssl automatically) - they are going OUT OF THEIR WAY to make it as hard as possible to activate the free ssl. As soon as hosting expires i'm moving my client's website somewhere else.

Eurodns suspended my domain without any prior notice, causing serious disruption. When I requested the authorization code to transfer my domain—a completely reasonable and standard request—they refused to provide it.

Denying customers access to their own domain is unacceptable and raises major concerns about their business practices. If you value transparency and control over your domain, I recommend choosing a different registrar.

purchased new Office 365 E3 license on 17.01
since then, activation is pending
created two tickets
called once on phone
No solution/reaction yet

Using EuroDNS for some years to manage all our company domains with different TDL, and it's very complete and easy to use with good support!

Mostly automated and therefore error prone. Prices increasing every renewal. Not too happy with the service either. Thinking of migrating everything elsewhere.

Support that truly helps plus their DNS management has a lot of features.

Twice i've had the unfortunate experience of having to deal with Euro DNS. Support do not respond to your emails and when you speak to them via telephone, their rude, unhelpful and will even go as far to argue with you and tell you that it's all your own fault. Serious training is required for their customer service team! I will be looking to move away from this provider ASAP!

No, support, no respond! All are zombies

1. Support is slow and barely helps, if they bother answering

2. Every year you have to jump through hoops to re-verify your contact data.

If something changes, you have to go through multiple hoops to ensure your domains are not parked.

You pay for them, you update your userdata. But then your domains are still unverified because you forgot to change something in menu 5, 7 and 9.

Then, if you want to change your stuff, you have to guess which data profile might be right because the expertly crafted web app doesn't show you.

It feels like whack-a-mole, but instead of having fun, I'm having to try to reinstate domains that have been deactivated after I wrote to support multiple times that it's not working. Mind you, they still deactivate your domains and then blame you for their shitty web app that doesn't, in fact, work.

Terrible experience. Slow replies, and nothing gets solved. has been 2 weeks for an auth code, they are doing everything possible to slow me down, so I had to renew a domain with them. never again

I will provide the case number only after I've been able to pull away the domain. Seeing how you work, I don't want to be stuck with you for life.