Cooler door hinge broke, restaurant must to maintain temperature, Needed hinges quickly, ordered from another company, big mistake, it took 2 weeks and received wrong ones. I ordered from Tundra, 3 da... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Cooler door hinge broke, restaurant must to maintain temperature, Needed hinges quickly, ordered from another company, big mistake, it took 2 weeks and received wrong ones. I ordered from Tundra, 3 da... See more
Company replied
I mis-read a product description thus received an item I couldn't use. Its quality appeared to be great, however. The point is the customer service representative I talked to was really helpful and pl... See more
Company replied
All the bench parts were mounted on a pallet and protectively wrapped to prevent any damage to any part of the bench especially the wooden top surface. The holes for the large screws that attach t... See more
Company replied
We were wanting to use Tundra for larger items like equipment and told we were given a discount but prices are what comes up with no account. We but around $500K in parts from their other company and... See more
Company replied
As your dedicated restaurant supply and commercial kitchen partner we’ve got everything you need and want so you can smoothly run your food service establishment. Our catalog offers over 65,000 items ranging from back of house to front of house and everything in between including ice machines, oven ranges, refrigeration, smallwares, disposables, and much more. We have what you need when you need it, at competitive, wholesale prices — often available for same-day shipping.
3825 Walnut Street Unit E, 80301, Boulder, United States
Good pricing and easy to use website. The order took a little while to receive, but no issues. Overall, I would shop here again.
The price was almost double what I paid last time. It took about 2 months to get my order.
Ordered an expresso machine at discounted price. Wait for a month due to back order. Customer service provided me an estimated date when it will be shipped and the package finally arrived as promised.
this is scam. they asked your ID with name and address and credit card picture to send to them before they ship package, but after I cancel order they stop replying.
Canceled my order without telling me. After I contact them two times they finally told me it was because they could not verify my identity. They then wanted me to send a wire for a $135.00 order. I asked them to call me or to verify me with my drivers license so I can place my order. After that they stopped answering.
Order was wrong. Card was charged multiple times. Charges don't match invoice and double items sent.
The Boos butcher block is lovely but it was missing 4 screws. It took me 4 contacts to finally get a response and then I was promised the screws. What was shipped turned out to be wrong and I have yet to hear back on when it will be corrected.
Quick and accurate service! Website easy to navigate. Fair prices too.
Quick and seamless service from start to finish, thank you.
Placed an order on 12/26, the confirmation page that popped up after I placed the order said I would receive an email confirmation. Did not receive that. Waited one week, went back to their web site to check the status of my order, it said, "In process." Waited another 8 days, checked the status and it still showed, "In process." They had a feature on their home page titled "Request a call." I filled out the form, gave the Invoice #, name, and my phone number. Waited all day...no one called me. Finally learned thru the chat feature that the produce is on back order, estimated to be 4-6 weeks! Lousy service. I give them a D minus.
90% of my shelf dividers were broken. Some seem to be intentional with the broken pieces arriving in a bag of there own inside the box.
tundrafmp had the faucet in stock, other company had a lead time 10/31/2023 when I order the faucet in June
restock date changed 6 time
Was in search for fryer baskets for older tabletop model.Your Company was the only one that had saving me over 300.00 from oem.Fast honest service.
5 Stars!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.