E.T.S EMERGENCY WINDSCREENS Reviews 61

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Really helpful friendly guys who squeezed me in and helped me out of a jam! Price was less than half of what main brand companies quoted me who couldn’t do it for weeks! Worked fast and had my scree... See more

Rated 5 out of 5 stars

Emma was very helpful and accommodating on the phone and booked my car in the same day after having my passenger window broken. Was in and out within 30 minutes, Tim was very professional and polite a... See more

Rated 5 out of 5 stars

Having been sent away by a big name company who were not prepared to help us and made out that it was a huge complex and expensive job, we called in with ETS Birmingham on the off chance they could ad... See more

Rated 5 out of 5 stars

Absolutely impeccable service!! So pleased from start to finish! Firstly spoke to Sally on the phone who was lovely and very helpful!! Then went and seen Tim who was just brilliant, he knew what he... See more

Company details

  1. Auto Glass Shop

Written by the company

Windscreen replacement and repair Any glass replacement any vehicle Emergency replacements Van conversion Rear screen replacement Heated rear screens Mobile appointments Glass supply Supply and fit


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 5 out of 5 stars

Amazing Prices and Customer Service

Would 100% recommend E.T.S to family and friends. Stayed open past closing time to fit me in on the same day. Cannot beat their prices, received multiple quotes from many different companies and E.T.S were the cheapest by far. Very friendly and amazing customer service.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful friendly guys who…

Really helpful friendly guys who squeezed me in and helped me out of a jam! Price was less than half of what main brand companies quoted me who couldn’t do it for weeks!
Worked fast and had my screen done next day within an hour. Highly recommend

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Emma was very helpful and accommodating on the phone and booked my car in the same day after having my passenger window broken. Was in and out within 30 minutes, Tim was very professional and polite and knew what he was doing. Reasonably priced compared to other quotes I received and will use again if ever needed.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Top quality

Done my rs3. Perfect service. Polite and you can tell these are professionals.
Quality and fast
Thanks guys
Im only using now 👌

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I had my windscreen fitted by Tim at…

I had my windscreen fitted by Tim at E.T.S Windscreens. I was impressed by the service I received. Emma is very helpful and empathetic. Tim is very professional and he knows his job. I highly recommend them with great confidence. Thank you ever so much.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent!! Cannot remember his name but the fitter knew his stuff and the technology very well. I was worried that the windscreen would stop interacting with the dash but he talked me through why his method of fitting keeps the screen functioning correctly after fitting.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and a shiny new window

After discovering an unexpected broken window on my car on a Friday night, I was thrown into a bit of a panic about what to do - would anyone even pick up the phone on a weekend? Is this going to cost a fortune? So I jumped on ChatGPT and asked for recommendations and ETS came up top for Birmingham, so I gave them a call first thing on Saturday morning. They were so reassuring, so transparent in their pricing and made it a totally straightforward job, immediately all my anxiety was gone. Fast forward to first thing Monday morning, Greg was round before 9am and had the sad remnants of the existing window out and the new one replaced before we'd hit 10. Quick, easy payment over the phone, no faff, no stress and a lovely new window fitted in no time at all. Hopefully I won't have another broken window any time soon, but if/when I do I'll certainly be calling ETS to fix it.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly people

Very friendly people. Not pushy. Arranged a date to change my windscreen which had wiper marks etched on, right in eyeline and was quite prominent when sun was on it. Véry nice man came exactly at time arranged. Was all done within very short time, brilliant service and would recommend

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Don't bother with the big name companies!!!

Having been sent away by a big name company who were not prepared to help us and made out that it was a huge complex and expensive job, we called in with ETS Birmingham on the off chance they could advise us what to do with our leaking windscreen. They were extremely helpful, explaining what the problem was and they rectified it whilst we waited. They removed the windscreen and resealed it using the original windscreen. Whilst we waited they even made us a mug of tea. Great service. Very knowledgeable staff. Highly recommended.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Inexpensive & highly professional- happy experience. Amasing aftersales service

From speaking to Tim who talked me reassuringly through the whole process in detail to meeting their very pleasant and professional fitter, Martin, all the way to a timely and brilliant conclusion, every part of my experience was perfect, all at an astonishingly competitive price point. I could not be happier with my sparkling new windscreen after it was cracked. This family business is lovely to deal with. No hesitation in recommending most highly.

UPDATE: Absolutely superb aftersales service by the excellent Martin who arrived next day to troubleshoot and fix a rain sensor sensitivity problem I was having (no fault of ETS), all as part of the ETS customer care, and at no further cost to me. Simply perfect and so friendly and kind. Thank you ETS and Martin!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Can't praise too much

Firstly being able to talk to a very helpful man in the office who arranged for a replacement for our 20 year old windscreen. We were kept well informed, the man phoned in advance turned up on time and performed a professional and clean replacement. Can't praise too much.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE

AMAZING, PROFESSIONAL, FRIENDLY service, thank you for sorting out my windscreen. The whole process from speaking with Emma, getting appointment, to the two very friendly gentlemen who talked me through the whole process when fitting my new windscreen, was one of the best services received. Prices are on point. Thank you E.T.S 🙂

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

I got my windscreen replacement really good quality, guys were really professional they did the whole job in one hour,

Price was really good. Definitely recommended

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Tim

I had a great experience with Tim when he fitted my windscreen. He was very careful and attentive throughout the process, demonstrating genuine care. Tim is a lovely guy and was very informative about the entire procedure, taking the time to explain each step clearly. He arrived promptly and completed the work efficiently. Definitely recommend!

24 June 2025
Unprompted review
Rated 5 out of 5 stars

I required aBMW front Windscreenn emergency replacement …

I required an emergency replacement front windscreen for my BMW 520d. They sourced the Glass straight away and replaced it quickly. Tim was very professional, had great friendly banter and made me a lovely cup of tea while he installed the windscreen.
I would use again and highly recommend to anyone.
Thanks ETS.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

I have had a great experience today…

I have had a great experience today with the service from ETS, from the initial phone call to completion of the windscreen replacement. Rich arrived earlier than the original timeslot. Professional, courteous and did a great job. Very competitive company - would highly recommend.

3 January 2025
Unprompted review

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