-Best online price available (special offer) -Item received as advertised -Responded promptly and helpfully to email query -Express 24hr trackable delivery at low price -Item very well pack... See more
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See what reviewers are saying
The products are exactly what I ordered and so I am happy. My experience was a little unusual in that I was caught up in a scam by Evri postal services. I reached out to Essentials by email, who rep... See more
Great service! Ordered between Xmas and new year. I ordered on Bank Holiday Monday (27 Dec) and then I got the shipment email on Thurs 27th Dec and received it on Wed 5 Jan. I thought that was quick... See more
This is now my go to site for Dermalogica. It is usually cheaper than other sites. I’ve contacted customer services on occasion and service is great. Standard delivery sometimes takes a couple of days... See more
Company details
Information provided by various external sources
We sell Organic and Natural ranges online and in store in Covent Garden. We have a Professional Aesthetic clinic and Beauty Salon which also runs a Natural Health Clinic.
Contact info
Pharmartel Ltd, WC2B 5QA, London, United Kingdom
- 020 7404 8808
- info@essentialslondon.com
- www.essentialslondon.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great site
I was looking for some Elemis items and found this shop on Google. It's a shop based near High Holborn in London. I have been in there and I can guarantee it exists!
It's a really good website, with some great and unusual brands. I ordered my items on Thursday evening, and received my items via Parcelforce24 on Monday morning. Really pleased with them, and would definitely use again.
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