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ESSENTIAL FOODS Reviews 

1,214
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the high quality of the food, noting its significant positive impact on their pets' health, shiny coats, and improved digestion. The service is frequently highlighted as exceptional, with many people appreciating the easy online ordering process and the fast, reliable delivery. Many customers also appreciate the thoughtful inclusion of free treats or little extras with their orders, which their pets consistently enjoy. These small gestures add to the positive experience, making each delivery feel more special for both pets and their owners.

What people talk about most

Product

Consumers find the product to be of high quality, with many reviewers noting that their pets thrive on the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent and impeccable.... See more

Order

People report positive experiences with ordering, highlighting the ease and efficiency of the online process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying essential food meals and treats for my dog since he was a puppy. The breeder recommended the kibble and we have never looked back. The service has always been impeccable and the qua... See more

Company replied

Rated 5 out of 5 stars

It's very easy to order online and delivery is usually quicker than expected. My dog has been fed on Beginnings Small Breed for sporting and working dogs since he was a small puppy and is doing very... See more

Company replied

Rated 5 out of 5 stars

Excellent quality food that my dog enjoys. She has the most amazing coat - it is commented on all the time as it is so shiny - and it can only be a result of her food, as well as genetics! We buy all... See more

Company replied

Rated 5 out of 5 stars

I'm so pleased I was recommended Essential, and moved away from supermarket dog food. I thought our dog had simply mellowed as she'd gotten older, but the difference after starting this food was almo... See more

Company replied


Company details

  1. Animal Feed Store
  2. Feed Manufacturer
  3. Food Manufacturer
  4. Food Products Supplier

Written by the company

Why choose ESSENTIAL FOODS? There are many advantages to choosing ESSENTIAL FOODS. Our grain-free meal is crafted from high-quality ingredients – and guaranteed filler-free. In addition to our delectable line of tasty meals, you’ll find a large selection of irresistible treats prepared and packaged to the same high standard as the rest of the ESSENTIALS assortment. Our mission is to make a difference and help the dog get a healthier and better life through its eating habits. We simply feel committed to it. That's why we don't produce dog or cat food either; we produce meals. Meals packed with nutrition which keep a stable blood sugar level and which only contain ingredients that benefit and strengthen your best friend's health. Nutrition is essential for the dog's or cat's overall wellbeing. Explore our delicate meals, pâté, and treats at essentialfoods.com

Why choose ESSENTIAL FOODS?

Written by the company

With the first bag of ESSENTIALS, a new lifestyle awaits
ESSENTIAL FOODS grain-free meals are crafted from high-quality ingredients, with a high percentage of fresh meat and a variety of fruits, vegetables, and herbs. Some of the benefits include improved digestion, a glossier coat, more balanced behaviour, and a healthier body weight.
BOF-approved
All meals are prepared using the BOF principle (Behavioural Optimizing Foods), meaning a meal should mirror the dog's natural diet and eating habits while helping to stabilize blood sugar.
Grain-free meals, pâté and treats
A grain-free diet helps sensitive digestion Although most dogs can digest grains without any problems, there are still some that struggle and are prone to digestive problems such as constipation. All our products are of highest quality and specially formulated using the right balance of key nutrients – just without the grains.

90 days guarentee

Very simple - It's a total satisfaction guarantee

Very simple - It's a total satisfaction guarantee
Should there be anything that you're not happy with, simply get in touch and we'll arrange for a FULL refund. Our guarantee covers all meal products bought online with us, up to 3 months from date of purchases. Just our very own confident way of saying: Give ESSENTIALS a go, you won't regret it!

Contact info

Promotion box for ESSENTIAL FOODS

One mission

To improve and prolong the lives of dogs and cats

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,214)

524 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality dog food

Quality dog food, made with quality ingredients and competitively priced which loved by our pet.
We have been purchasing this product for a number of years and our dog has never been healthier ( according to our vet) we have began using their treats and our dog woofs them.

16 June 2026
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Reply from ESSENTIAL FOODS

Hi Philip,

Thank you so much for your wonderful review and for being with us for so many years.

It is fantastic to hear that your dog continues to thrive on ESSENTIALS and that even your vet has noticed the difference. Feedback like that means a great deal to us, as our ambition has always been to create meals made with exceptional ingredients and uncompromising quality that support dogs throughout their lives.

We are also delighted to hear that the treats have been such a success. There is nothing quite like an enthusiastic approval from dog, and it sounds like they have certainly enjoyed the treats!

Thank you for your continued trust in ESSENTIAL FOODS. We are proud to be part of your dog's journey and look forward to many more years together.

Warm wishes from Sofie and the rest of the team at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

My Newfoundland (10 years old) is doing…

My Newfoundland (10 years old) is doing so well on this food “Older” and I am so happy to purchase this excellent food in Portugal.

15 June 2026
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Reply from ESSENTIAL FOODS

Dear Jutta,



Thank you so much for your wonderful review!



We’re delighted to hear that your Newfoundland is doing so well on Older. Supporting our senior dogs with carefully crafted nutrition is something we care deeply about, so it means a lot to hear that the food is helping your beloved companion thrive.



It’s also fantastic to know that you can enjoy ESSENTIAL FOODS all the way in Portugal. We’re honoured to be part of your Newfoundland’s daily routine and grateful for the trust you place in us.



Thank you again for your kind words and support 



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service. Top quality product for Koda our 3 year old springador wouldn't change to anything else.

15 June 2026
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Reply from ESSENTIAL FOODS

Hi
Thank you for your wonderful review. We're delighted to hear that Koda is thriving on ESSENTIAL FOODS and that both the quality of the meals and the delivery service continue to meet your expectations.
With warm regards
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Great products and service

Great products and service! The delivery is always quick and the discount when buying 2 big bags of food is really helpful. Love it when we get a free bag of treats too. Highly recommended!

15 June 2026
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Reply from ESSENTIAL FOODS

Dear Tamsin,



Thank you so much for your wonderful review!



We’re delighted to hear that you’re enjoying both our products and our service. It’s great to know that the quick deliveries and the savings on our multi-bag offers are making a difference for you.
And of course, we’re especially pleased that the complimentary treats are always a welcome surprise! We love adding those little extras whenever we can.



Thank you for your recommendation and for taking the time to share your experience. Your support means a great deal to us!



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

High quality product

High quality product, super quick delivery. Our dog loves it. Always used Essentials and always will.

15 June 2026
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Reply from ESSENTIAL FOODS

Hi Laura,

Thank you so much for your lovely review.

It means a great deal to hear that you have always chosen ESSENTIAL FOODS and that your dog continues to love the meals. Loyalty like yours is something we never take for granted, and we are incredibly grateful to be part of your dog's life.

We are also delighted to hear that the quality of the meals and the quick delivery continue to meet your expectations. That is exactly the experience we strive to provide every time.

Thank you for your trust and support over the years.

Warm wishes from all of us at
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Great quality food

Great quality food, our 3 dogs love it and delivery is super swift !

15 June 2026
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Reply from ESSENTIAL FOODS

Hi Mary,

Thank you so much for your lovely review.

We are delighted to hear that all three of your dogs love their ESSENTIALS meals. Knowing that mealtimes are enjoyed by every member of the pack is always wonderful to hear.

It also means a lot that you highlight the quality of our meals and the speedy delivery. We work hard to ensure that exceptional ingredients and reliable service go hand in hand, so it is fantastic to know that this shines through. 

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Our cats and dog love the food

Our cats and dog love the food, the cats have stopped being sick since coming off previous food and our dog has lost weight, looks so much trimmer. Quick, fast delivery & great customer service!

15 June 2026
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Reply from ESSENTIAL FOODS

Hi Sue,

Thank you so much for your wonderful review.

We are delighted to hear that both your cats and your dog are enjoying their ESSENTIALS meals. It is especially rewarding to know that you have noticed such positive changes since making the switch. Hearing that your cats are doing better and that your dog is looking fitter and trimmer is exactly the kind of feedback that inspires us every day.

At ESSENTIAL FOODS, we are passionate about creating meals with exceptional ingredients and uncompromising quality, designed to support wellbeing while still being something pets genuinely love to eat.

We are also pleased to hear that our delivery and customer service have lived up to expectations. Thank you for your trust and for taking the time to share your experience with us.

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Amazing Quality!

Our dogs are enjoying the superior living food so much! The ingredients you use are exceptional and so affordable for the quality. I have now referred my mum and her dogs love the food too! Thank you so much

8 June 2026
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Reply from ESSENTIAL FOODS

Hi Gemma,

Thank you so much for your fantastic review.

We are thrilled to hear that your dogs are enjoying their SUPERIOR LIVING meals so much. We put a great deal of care into selecting exceptional ingredients and creating meals of the highest quality, so it is especially rewarding to hear that this is something you have noticed and appreciated.

It is also wonderful to hear that you have introduced your mum and her dogs to ESSENTIAL FOODS, and that they are enjoying the meals too. There is no greater compliment than a recommendation to family and friends, and we truly appreciate the trust you have placed in us.

Thank you for your kind words and for being part of the ESSENTIAL FOODS family.

Warm wishes from all of us at
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Loved by our surprisingly fussy…

Loved by our surprisingly fussy Labrador! Having tired of other brands after a couple of months, she has continued to devour the Essential meals with gusto for 4 years. Her coat is glossy and she has energy galore!

12 June 2026
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Reply from ESSENTIAL FOODS

Hi Sophie,

Thank you so much for your wonderful review.

We absolutely love hearing stories like this. There is something especially rewarding about winning over a fussy Labrador, and the fact that she has been enjoying her ESSENTIALS meals with the same enthusiasm for four years is fantastic to hear.

It is also wonderful that you are seeing the benefits reflected in her glossy coat, energy levels, and overall wellbeing. Those are exactly the kinds of results we hope our meals can help support throughout a dog's life.

Thank you for your trust over the years and for taking the time to share your experience with us. It truly means a lot.

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Efficient all round prompt delivery…

Efficient all round prompt delivery once ordered. A guide line to delivery time and always on time.

12 June 2026
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Reply from ESSENTIAL FOODS

Hi Eileen,

Thank you so much for your review.

We are delighted to hear that you have found the whole experience efficient from start to finish. Providing clear delivery expectations and ensuring orders arrive when promised is something we take great pride in, so it is wonderful to know that this has been your experience.

Thank you for choosing ESSENTIAL FOODS and for taking the time to share your feedback with us.

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 4 out of 5 stars

Easy ordering and…

Easy ordering and communication.Reasonable delivery. However, I buy into having my order delivered to my front door as I am unable to carry a 10kg sack. Bring repeatedly leave it by the postbox on the road which makes it difficult for me.

10 June 2026
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Reply from ESSENTIAL FOODS

Hi, 
Thank you for your review and for sharing your experience with us. We’re pleased to hear that ordering and communication have been smooth, but we’re sorry that the delivery service has not always met your expectations.
As mentioned in my email following your review, we have contacted our delivery provider to ensure that your future deliveries are made directly to your door. We understand how important doorstep delivery is, especially when ordering larger bags, and we truly appreciate you bringing this matter to our attention.
With warm regards,
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

My dogs love their deliveries

I have been feeding my dogs Essential Foods dry dog meal for 3 years. Before this, I fed a raw diet. I am very impressed with the quality of products and also the service. If you have a question, you can call the expert team who are knowledgeable and very helpful. Delivery is straight to your door, usually the day after order, depending on the time you order. The extra touch of treats is very nice. I have recommended this feed to a number of friends who also feed the dry dog meal. My eldest dog is a fussy eater and would often miss a couple of meals a week until I fed her this. A firm favourite is the nautical. They also love the treats, again my eldest likes the sea crackers. My dogs appear healthy and this has been commented by the vet at their yearly health check. I can highly recommend this food.

11 June 2026
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Reply from ESSENTIAL FOODS

Hi Clare,

Thank you so much for your wonderful review and for being part of the ESSENTIAL FOODS family for the past three years.

It is incredibly rewarding to hear how well your dogs have done on our meals and that the quality, service, and support from our team have made such a positive impression. We are especially pleased to hear about your eldest dog. When a previously fussy eater starts looking forward to mealtimes and enjoys eating consistently, it is always fantastic news.

We are delighted that NAUTICAL LIVING has become such a favourite and that the treats are also a hit. Hearing that your dogs are thriving and that their health and condition have been positively noted during their annual veterinary check-ups is exactly the kind of feedback that inspires us every day.

Thank you as well for recommending ESSENTIAL FOODS to your friends. There is no greater compliment than customers who share their positive experiences with others, and we truly appreciate your trust and support over the years.

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 3 out of 5 stars

Seems good but had a few issues.

My dog likes the food and it hasn’t caused any colitis like previous foods but the quantities recommended are nowhere near enough for him. He has lost a lot of weight and I’ve gradually had to increase the amount I give him. I’ve managed to stabilise his weight but he needs to put some back on because his ribs and hips stand out. I think he needs about 50% more than the recommendation despite this being the STAMINA variety which is high protein and high fat. I am going to stick with it for now to see if things improve because his stools are much better than previous foods.

2 June 2026
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Reply from ESSENTIAL FOODS

Dear Jen,

Thank you for taking the time to share your experience.

I'm genuinely delighted to hear that your dog is enjoying his meals and, even more importantly, that he has not experienced the colitis issues you encountered with previous foods. Digestive comfort can make an enormous difference to a dog's wellbeing, so it is wonderful to hear that you have already seen such positive changes. The improvement in his stools is particularly encouraging and suggests that the food is agreeing with him well.

Our Nutritional Advisors are always here to help, and we have already reached out to you in the hope of learning a little more about your dog's situation. While our feeding guides are carefully developed and work well for the majority of dogs, they are ultimately recommendations. Every dog is unique, and factors such as age, activity level, metabolism, body condition, and underlying or previous digestive challenges can all influence how much food an individual dog requires.

This is exactly why we offer personalised nutritional guidance. We would love the opportunity to better understand your dog's needs and help ensure he maintains a healthy body condition while continuing to enjoy the digestive benefits you have already noticed.

We hope to hear from you soon and would be delighted to help.

Warm regards,

Sofie
Head of Nutrition at ESSENTIAL FOODS🐾

Rated 5 out of 5 stars

Great products, Always quick delivery service

Always quick delivery service. Our breeder sent us home with a bag of puppy food back in Jan 2023 when we took our fur baby home. 31/2 years later we are still using this food albeit we went from puppy to adult & now contour kibble & pate since being speyed. We have had no need to change as our dog is healthy & happy, her coat is so shiny everyone comments on it.Although she is a typical lab who will eat almost anything, We know she is getting all the goodness she needs. The discount for 2 large bags is much appreciated, Keep doing what you are doing it works for us. Thank you.

10 June 2026
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Reply from ESSENTIAL FOODS

Hi
Thank you so much for your wonderful review and for being part of the ESSENTIAL FOODS family for over three years. It means a lot to hear that your dog has thrived through every life stage on our meals and that she continues to be healthy, happy, and full of vitality.
We're delighted that both the food and the savings on larger orders work so well for you. Thank you for your trust and support.
With warm regards
ESSENTIAL FOODS 🐾

Rated 4 out of 5 stars

Purchased treats this time

Purchased treats this time. I was given a starter bucket with my pup last October and purchased more but sadly both my older dog and pup went off the food both tinned and dry. The beginning they liked we tried another type then highland which gave the pup the trots - I believe there is beef in it which he cannot handle We eventually gave up but that was only 2 fussy sealyhams. To me the smell and look of the food is far superior to many I have since tried them on and if I could get them back to it I surely would. A sensible dog would love it all.

10 June 2026
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Reply from ESSENTIAL FOODS

Hi,
Thank you for sharing your experience. We’re sorry to hear that the food didn’t quite work out for your two Sealyhams, despite trying different recipes. Every dog is unique, and sensitivities can sometimes make finding the right match a little more challenging. I hope that the food alternatives I suggested after hearing about your experiences will work well for your dogs. We are always striving to offer food that suits all types of dogs, including the most selective eaters.
We truly appreciate your kind words about the quality of our meals and treats, and we’re delighted that the treats were enjoyed.
Warm regards,
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Excellent dog food

Excellent dog food, nothing left in bowel. Easy to use web site and fast efficient delivery.

8 June 2026
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Reply from ESSENTIAL FOODS

Dear Margaret,



Thank you so much for your lovely review!



We’re delighted to hear that your dog is enjoying the food so much that there’s nothing left in the bowl after mealtime - that’s always wonderful to hear!



It’s also great to know that you found our website easy to use and that your order arrived quickly and efficiently. Providing both exceptional nutrition and a smooth customer experience is something we work hard to achieve every day.



Thank you again for your kind words and support.





Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

Easy to order

Easy, quick - no hassle

8 June 2026
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Reply from ESSENTIAL FOODS

Hi Mrs L Harrison,
Thank you so much for your review.
We are delighted to hear that your experience with ESSENTIAL FOODS was easy, quick, and hassle-free. We believe that ordering your dog's favourite meals should be as simple and convenient as possible, so it is wonderful to know that this was exactly your experience.
Thank you for choosing ESSENTIAL FOODS. We truly appreciate your support and look forward to serving you again.
Best wishes from all of us at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Although the ordering process and website is a bit clunky.

I am however really shocked by the price hike. I buy to bags of food at a time and they aren’t large bags to try and save a little in order to stay loyal. Despite this I am starting to seek an alternative source of food for our Labrador.

8 June 2026
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Reply from ESSENTIAL FOODS

Dear Karen,

Thank you for taking the time to share your experience.

I'm delighted to hear that your order arrived quickly as we want to ensure fast delivery to avoid empty food bowls! We put an enormous amount of care into creating meals of exceptional quality, and it means a great deal to us when customers trust us to nourish their dogs day after day.

Thank you also for your feedback regarding our website and pricing. We continuously work to make our website as accessible and easy to use as possible, and customer feedback is an important part of that process. I recently tried reaching out by phone. We would love the opportunity to better understand your experience and thoughts so please do give us a call back if you would be interested in this. 

Thank you again for your support. We truly appreciate it and hope to continue serving both you and your Labrador for many years to come.

Warm regards,

Sofie from ESSENTIAL FOODS

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.
Good quallity food
Nice free gifts

8 June 2026
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Reply from ESSENTIAL FOODS

Hi,
Thank you so much for your review.
We are delighted to hear that your order arrived promptly and that you are pleased with the quality of the meals. Providing exceptional quality is at the heart of everything we do, so it is always rewarding to know it is appreciated.
We are also pleased that you enjoyed the little gifts included with your order. We love adding those extra touches as a way of saying thank you for choosing ESSENTIAL FOODS.
Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

I have a cat with hyperthyroidism and I…

I have a cat with hyperthyroidism and I was recommended to try Essential foods by a dog owning friend because the regular food I was using which is labelled as a high quality product contains ingredients that are known to not be in balance with a cat's dietary requirements.
It has been trial and error finding flavours which he enjoys and as a returning customer to Essential foods I am 100% confident that this food has made a huge difference to his temperament and overall health and well being.

8 June 2026
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Reply from ESSENTIAL FOODS

Dear Japple,



Thank you so much for sharing your experience with us.



We’re delighted to hear that ESSENTIALS has made such a positive difference to your cat’s temperament, health, and overall well-being. Finding the right food can sometimes be a journey of trial and error, especially when there are specific health considerations involved, so it’s wonderful to know that you found flavours he enjoys and that the results have been so encouraging.



We’re also grateful that you chose to give us a try based on a recommendation and even more pleased that you’ve become a returning customer. Hearing stories like yours reminds us why we are so passionate about creating meals made with carefully selected, high-quality ingredients.



Thank you again for your trust and support. We wish you and your cat many more happy and healthy years together.



Best regards,
Team ESSENTIAL FOODS

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