ESET Nederland Reviews 

32,631
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been using ESET for my computer protection for more than 10 years now. It's been amazing - I have had zero problems, it's always there in the background doing its work but not using up loads of... See more

Company replied

Rated 5 out of 5 stars

Been using ESET for 10 years now. Great detection engine. Does exactly what you need it for. 10 years without having any issues with their software. Doesn't bother you with annoying popups. Ra... See more

Rated 2 out of 5 stars

Regularly wont work after upating macOS for a few months until they find it a good time to update. Endpoint security open a remote execution endpoint on all you systems that install it. You cannot... See more

Rated 5 out of 5 stars

Greetings from Egypt. I am telling my story honestly, there is no deception about it I have been using East for about 2 years It is excellent and easy to use. I advise everyone to buy it and... See more

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  1. Software Company

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De beste IT-securityoplossingen voor persoonlijke en zakelijke apparaten. ESET biedt antivirus en internetbeveiliging voor Windows, Android en Mac.


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4.6

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.6

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(32,631)

957 reviews in the last 12 months

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Rated 4 out of 5 stars

Software good, portal not so good...

The software is very good for Windows. Although the warnings for extending the license are somewhat too much “there”. As for macOS the Cyber Security (Pro) edition is not that well optimized, GUI wise for the most part, but it let my MacBook use much more processing power than needed (Power Nap for example). Even after the recommended tweaks found on forums.

As for the ordering proces it’s quite ok. But, the amound of text on the webpages during the ordering is distracting and way too much. Advertisments on the side of the summary page (just before paying)... not necessary.

Then: accounts. When extending a license and having an ESET account, it’s best practice to login before the payment proces (all the necessary details like address data are prefilled). But when using my.eset.com to manage licenses for example, it requires another login. In both sessions there’s no use of the same cookie, making multiple logins a must.
Besides that, still no 2FA is implemented for my.eset.com. Not so secure, especially since it’s possible through this page to manage systems which have remote security enabled in Internet Security.

Summary: great software on itself, especially for Windows. For macOS it needs a big overhaul to match macOS designing language. As for all the extra’s like the portal: this needs some security improvements... 2FA is these days more a requirement than optional.

23 April 2020
Unprompted review
Rated 5 out of 5 stars

ESETis truly users friendly

ESET is truly very easy to install and prolong. The renewal is so easy that when you buy the product THEY take care of the new licence and the update of the anti virus
However, the last upgrade last year did not work
I cant really assess how good the antivirus is as I use this computer as a personal aid at home, but to me what they offer is sufficient. Eset was recomended to me by a specialised soft and hardware shop.
Yours truly,
VG february 2020

4 February 2020
Unprompted review
Rated 1 out of 5 stars

Have to wait half an hour for a licence…

Have to wait half an hour for a licence key after purchasing it via the site...
Meanwhile started the installation which cannot continue...
And had to uninstall previos virus software.. so in effect I have to wait having a vulnerable computer...

Bad process

4 January 2020
Unprompted review

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